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JustDial Customer Service Executive Reviews

Updated 13 Mar, 2025
Overall Rating
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3.4/5
based on 37 reviews

Rating distribution

Category Ratings

3.4

Company culture

3.2

Job security

3.2

Work-life balance

3.0

Work satisfaction

2.7

Salary

2.7

Skill development

2.6

Promotions

What employees say about JustDial?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

46% employees reported

Flexible timing

Flexible timing

48% employees reported

No travel

No travel

79% employees reported

Gender based rating

4.0
female

Rated by Women

13 reviews

3.3
male

Rated by Men

19 reviews

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Top Mentions in JustDial Customer Service Executive Reviews

37 reviews found

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People also ask about JustDial's Customer Service Executives

Is JustDial a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.4 out of 5 from over 37 employee reviews, it's clear that most customer service executives have an average experience working at JustDial. Company culture holds the highest rating at 3.4, while career growth is rated the lowest amongst all factors at 2.6. Read reviews about career growth on AmbitionBox.
Does JustDial pay their Customer Service Executives well?
According to AmbitionBox reviews, JustDial customer service executives rate their salary and benefits at 2.7 out of 5, based on 37 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about JustDial's customer service executives salaries here .
How is the work culture at JustDial for Customer Service Executives?
Work culture at JustDial for customer service executives is rated 3.4 out of 5 by 37 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.
How is the job security at JustDial for Customer Service Executives?
Based on 37 reviews on AmbitionBox, JustDial's customer service executives rate job security at 3.2 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at JustDial.

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JustDial Customer Service Executive Salary
based on 137 salaries
₹1.5 L/yr - ₹4 L/yr
13% less than the average Customer Service Executive Salary in India
View more details
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