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Engaged Employer

JustDial

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3.5

based on 4.3k Reviews

Filter reviews by

JustDial Customer Service Executive Pune Reviews

Updated 15 Sep, 2023

Overall Rating

4.1/5

based on 7 reviews

Rating distribution

3 (42.9%)

1 (14.3%)

0 (0%)

Category Ratings

4.2

Skill development

3.9

Company culture

3.8

Job security

3.8

Work satisfaction

3.6

Work-life balance

3.5

Promotions

3.1

Salary

What employees say about JustDial?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

80% employees reported

Flexible timing

67% employees reported

No travel

60% employees reported

View more detailed insights

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7 reviews found

Sort by: Popular

Customer Service Executive in Pune

Full Time

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 31 Jan 2023

Likes

incentieves

Dislikes

Makes employees work on week off too

Customer Service Executive in Pune

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

3.0

Skill development

2.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 05 Apr 2022

Likes

Working at Justdial as information retrieval officer for 6 years helped me and also taught me lots of company ethics and nature.This was the first company where I have worked for so many years.The space for more internal posting is needed.overall company is good to learn professional ethics for freshers,who are looking to work.

Dislikes

I feel that along with professionalism in the company environment, management should understand that every person is not same person.every person character is different.role opportunities should be given to each and every person.

Salary - Poor
Job security - Poor

Work Details

Work-life is good .Learned about the company work ethics and rules because this was first long years experience.overall company is good .

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Service Executive in Pune

Part Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 15 Sep 2023

Likes

1) Good pay for part timers. 2) Overtime pay is good

Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Work timings is random

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Pune

Finance Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 19 Apr 2022

Likes

Best place to work.... Very understanding and best staff.

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Nothing

Work Details

Simple, easy and here employees learn new things everyday.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Pune

Retail & B2C Sales Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

1.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 11 Jan 2020

Likes

Good teammates

Skill development - Good
Company culture - Good

Dislikes

No job security

Job security - Bad
Promotions - Poor

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Service Executive in Pune

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 09 Apr 2021

Likes

World's Best Company...Teammates are supportive... Company policies are good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Rotational Shift (Flexible Timings)

Customer Service Executive in Pune

Audit & Control Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 09 Jun 2018

Likes

It gives you lot of chance to learn new things to improve ur other soft skills.

Salary - Good
Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

There is nothing that I disliked about Justdial

Work Details

Exciting

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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Career Advice

2w (edited)

a team lead

I'm getting a good offer after joining a company. It's been 10 days only . Can i leave it?

I recently joined a new company, and within 10 days, I received a more attractive offer from another company. Can I resign without serving the notice period? Would declining any salary and relieving letter (Experience Letter) it easier for the company to agree to my departure?

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JustDial Customer Service Executive Reviews by Locations

JustDial Pune Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 7 JustDial reviews submitted by JustDial employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if JustDial is the right company for you. 80% of employees reported the wor...Read more