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Matrimony.com Senior Customer Service Executive Interview Questions and Answers

Updated 26 Aug 2024

1 interview found

Sort by: Popular
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Jul 2024.

2 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. Self introduction
  • Q2. About previous experience
2

HR Round (2 Questions)

  • Q1. Salary expectation
  • Q2. Document verification

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare self introduction well

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

Group Discussion Round

Good amazon details

2

One-on-one Round (5 Questions)

  • Q1. Amazon service is good
  • Q2. Amazon is write
  • Q3. Amazon service kaise kare
  • Q4. Amazon service kya kya hota hai
  • Q5. Amazon mai kya hai

Interview Preparation Tips

Interview preparation tips for other job seekers - Amazon is good tips and so sweet services
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (6 Questions)

  • Q1. How to filter easy way of the candidate?
  • Q2. How to select the hard worker candidate?
  • Q3. What is bb&e-com?
  • Q4. What us customer handling?
  • Q5. What you know about customer handling?
  • Q6. What is bb & e-com?

Interview Preparation Tips

Interview preparation tips for other job seekers - Attempt the interview politely and confidently. Be truth and stay on your words. Search for your dream job until you get a job.
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed in Aug 2024.

4 Interview Rounds

1

Aptitude Test Round

Solve customer problems

2

Aptitude Test Round

Solving the customer's problem and getting a good review for the company and be friendly with the people who order from it in future

3

Case Study Round

First listen to the problems of the planet, what it wants and what it does not want, work accordingly.

4

Group Discussion Round

Understanding each other and conveying your message to them well and working well in a team

Interview Preparation Tips

Interview preparation tips for other job seekers - Why do you want a job? You leave a job for money. Whatever work you are getting, hold on to it and think of moving ahead. Do that work with all your heart. Expand that work and bring out your personality as well.
Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed in Jul 2024.

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Introduce yourself
  • Q2. Why Customer Service?
2

One-on-one Round (2 Questions)

  • Q1. Tell me About Policybazaar
  • Q2. How to deal with angry customers?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and clear
Interview experience
3
 Average
Difficulty level
 Hard
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Walk-in and was interviewed in Mar 2024.

2 Interview Rounds

1

Group Discussion Round

There was topic given for group discussion with a time limit of 10 mins

2

One-on-one Round (2 Questions)

  • Q1. I was not able to attend it
  • Q2. I was not selected for next round

Interview Preparation Tips

Interview preparation tips for other job seekers - prepare yourself with different kind of scenarios
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed in Apr 2024.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Brief introducation
  • Q2. Past experiences

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and fluent in english
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Mar 2024.

1 Interview Round

1

HR Round (1 Question)

  • Q1. Tell me about your self
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Recruitment Consulltant and was interviewed in Mar 2024.

1 Interview Round

1

HR Round (1 Question)

  • Q1. Introduction n roles and responsibilities
Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

Group Discussion Round

They just share about how to work share assignment on how to work nothing complicated soo easy..only you have to make one video before

2

HR Round (2 Questions)

  • Q1. Where do you work before ?
  • Q2. Why you leave your job?

Matrimony.com Interview FAQs

How many rounds are there in Matrimony.com Senior Customer Service Executive interview?
Matrimony.com interview process usually has 2 rounds. The most common rounds in the Matrimony.com interview process are One-on-one Round and HR.

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Matrimony.com Senior Customer Service Executive Salary
based on 5 salaries
₹2.3 L/yr - ₹3.5 L/yr
20% less than the average Senior Customer Service Executive Salary in India
View more details

Matrimony.com Senior Customer Service Executive Reviews and Ratings

based on 3 reviews

4.0/5

Rating in categories

4.0

Skill development

4.0

Work-Life balance

4.0

Salary & Benefits

4.0

Job Security

4.0

Company culture

4.0

Promotions/Appraisal

4.0

Work Satisfaction

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