Matrimony.com Senior Customer Service Executive Interview Questions and Answers

Q1. What are your salary expectations?
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Q2. What is your family background?
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Q3. Why should we hire you?
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Q4. Share details of your previous job.
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Q5. Tell me about yourself.
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Q6. Why you leaved your previous job
Ans. I have learnt a lot at my previous company, but now i feel that there are no new opportunities for me to learn and grow so i am looking for a change
Answered by Deepak pandey
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Q1. Past experience
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Q2. Tell about yourself
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Q1. Past experience
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Q2. Show how to sell a product
Ans. 
Selling a product involves understanding customer needs, highlighting product benefits, and closing the deal.
• Understand the customer's needs and pain points

• Highlight the unique features and benefits of the product

• Address any objections or concerns the customer may have

• Create a sense of urgency or scarcity to encourage a purchase

• Close the deal by asking for the sale
Answered by AI
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Q1. Good knowledge of numbers
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Q2. Sales strategy to show
Ans. 
Develop a sales strategy that focuses on building relationships, understanding customer needs, and providing personalized solutions.
• Identify target market and ideal customer profile

• Build relationships with potential clients through networking and follow-ups

• Understand customer needs and pain points to tailor solutions

• Provide personalized solutions that address specific customer challenges

• Utilize data and analytics to tr
Answered by AI
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It was good experience

Q1. They ask about company work
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They asked about 2-3 question