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Flipkart Customer Executive Interview Questions and Answers

Updated 11 Sep 2024

Flipkart Customer Executive Interview Experiences

4 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Aug 2024. There were 4 interview rounds.

Round 1 - Aptitude Test 

Solve customer problems

Round 2 - Aptitude Test 

Solving the customer's problem and getting a good review for the company and be friendly with the people who order from it in future

Round 3 - Case Study 

First listen to the problems of the planet, what it wants and what it does not want, work accordingly.

Round 4 - Group Discussion 

Understanding each other and conveying your message to them well and working well in a team

Interview Preparation Tips

Interview preparation tips for other job seekers - Why do you want a job? You leave a job for money. Whatever work you are getting, hold on to it and think of moving ahead. Do that work with all your heart. Expand that work and bring out your personality as well.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Newspaper Ad and was interviewed in Jan 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Content Writing 

(2 Questions)

  • Q1. What can I do for the company?
  • Q2. And what will be my work

Interview Preparation Tips

Interview preparation tips for other job seekers - I would very much like to do this job if only I had the chance to do it once

Customer Executive Interview Questions Asked at Other Companies

Q1. How to gain in Pepsi share growth
asked in iEnergizer
Q2. If 4 people are lying on the railway track and u have a person in ... read more
Q3. 4)if you had to sell a watch how would you convince the customer
Q4. if we got product rate 700 after discount 60% and 20%. what is th ... read more
Q5. When customer impulsive behave how to control with customers?
Round 1 - One-on-one 

(1 Question)

  • Q1. Any experience as costumer care

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and work for company company will work for you

I applied via Walk-in and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(6 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Where do you see yourself in 5 years?
  • Q5. Tell me about yourself.
  • Q6. About pervious work experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Attitude and confidence is everything
When your confidence speaks!
Everyone try's to listen you

Flipkart interview questions for designations

 Customer Service Executive

 (23)

 Customer Support Executive

 (17)

 Customer Care Executive

 (15)

 Customer Response Executive

 (1)

 Customer Care Executive & Cashier

 (1)

 Inbound Customer Care Executive

 (1)

 Email Customer Support Executive

 (1)

 Customer Service

 (1)

Interview questions from similar companies

I applied via Referral and was interviewed in Oct 2019. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Why you are looking for change
  • Q2. Which kind of growth you are looking for
  • Q3. This is a sales profile are you okay to stretch your shift
  • Q4. Can you complete your targets.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident they will try to demotivate to check that can you handle pressure. And main this is that you should be ready to trick questions

I applied via Referral and was interviewed in Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. How you will handle the work pressure?

Interview Preparation Tips

Interview preparation tips for other job seekers - NEVER join this company as an executive(L1).This job will literally ruin your life.It will only give you mental stress everyday,there is no work life balance in this company,you just have to complete your targets,and your managers will not support you in this.They only want result. I literally forget my lunch and breakfast.It is giving me anxiety everyday.

I applied via Naukri.com and was interviewed before Jul 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. The first round was telephonic round, in which you have to give your introduction and then they will ask whether you know excel or not. Second round was video interview they asked from my resume from my i...
  • Q2. One question was how will you add new seller to Im.

Interview Preparation Tips

Interview preparation tips for other job seekers - difference between B2B and B2C company. They will ask questions from your interest and from the resume.Also learn basic of excels like vlookup, hlookup etc.

Interview Questionnaire 

2 Questions

  • Q1. Why you want to change a job
  • Q2. Do you think you can work with us

Team Lead Interview Questions & Answers

BigBasket user image akrshita chauhan

posted on 6 Feb 2022

I applied via Referral and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(6 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Why should we hire you?
  • Q5. Why are you looking for a change?
  • Q6. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Confedence label should be 💯 correct

I appeared for an interview before May 2016.

Interview Questionnaire 

1 Question

  • Q1. Why should I hire you ?
  • Ans. 

    I have a proven track record of successfully leading teams, driving growth, and exceeding targets.

    • I have over 10 years of experience in senior leadership roles.

    • I have consistently delivered results and exceeded targets in my previous roles.

    • I have a strong strategic mindset and have successfully led teams through periods of change and growth.

    • I am a strong communicator and relationship builder, able to collaborate effect...

  • Answered by AI

Interview Preparation Tips

Round: Group Discussion
Experience: Everybody shared their own views on the topic
Tips: You should initiate the discussion before anyone starts or if you don't have any idea about the topic then you note down points shared by others and give conclusion by mixing all the points you noted
Duration: 10 hours

Round: HR Interview
Experience: Told positives about myself
Tips: Refer to the jd

Skills: Communication, Leadership Skills

Flipkart Interview FAQs

How many rounds are there in Flipkart Customer Executive interview?
Flipkart interview process usually has 2-3 rounds. The most common rounds in the Flipkart interview process are Aptitude Test, Resume Shortlist and Content Writing.
How to prepare for Flipkart Customer Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Flipkart. The most common topics and skills that interviewers at Flipkart expect are Customer Experience, Customer Focus, Customer Service, Execution and People Management.

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Flipkart Customer Executive Interview Process

based on 2 interviews

Interview experience

5
  
Excellent
View more

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Flipkart Customer Executive Salary
based on 23 salaries
₹1.8 L/yr - ₹5 L/yr
28% less than the average Customer Executive Salary in India
View more details

Flipkart Customer Executive Reviews and Ratings

based on 12 reviews

3.6/5

Rating in categories

3.3

Skill development

3.2

Work-life balance

3.1

Salary

3.6

Job security

3.3

Company culture

2.9

Promotions

3.4

Work satisfaction

Explore 12 Reviews and Ratings
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