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Amazon Engineer- Customer Support Interview Questions and Answers

Updated 6 Mar 2023

2 interviews found

Sort by: Popular
Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 No response

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (5 Questions)

  • Q1. Hello good morning what is your name
  • Q2. Which your experience
  • Q3. Which jaboul in expected
  • Q4. Telecalling job roll in main skills
  • Q5. How we are the handling talk to customers

Interview Preparation Tips

Interview preparation tips for other job seekers - Work from home
telecalling customer support
Please available
I am one need job telecalling I am hard worker

I applied via LinkedIn and was interviewed in Oct 2021.

4 Interview Rounds

1

Coding Test Round

Write a coding in any programming language?

2

Technical Round (1 Question)

  • Q1. How many programming languages do you know?
3

Aptitude Test Round

Average compound interest

4

HR Round (2 Questions)

  • Q1. Tell me about yourself.
  • Q2. Why should we hire you?

Interview Preparation Tips

Interview preparation tips for other job seekers - Test coding skill to our clients and that to
Test your body language

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Feb 2024.

2 Interview Rounds

1

Aptitude Test Round

Aptitude test with typing.

2

One-on-one Round (2 Questions)

  • Q1. Why you want to work with Groupon?
  • Q2. Last role where you face challenges?
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Mar 2024.

1 Interview Round

1

HR Round (1 Question)

  • Q1. Tell me about your self

I applied via Campus Placement and was interviewed in Jun 2021.

1 Interview Round

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm, be prepared and be honest.
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral

3 Interview Rounds

1

Group Discussion Round

Just asked to talk about Global Warming

2

Aptitude Test Round

It's just to check our English knowledge.

3

HR Round (1 Question)

  • Q1. It's so smooth, not asked many questions.

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was smooth and simple.
But the work environment was really pathetic,no one helped us during our training,team managers were not cooperative
Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Aptitude Test Round

Aptitude includes time and distance 30 minutes

3

Group Discussion Round

General topics for 15 minutes

4

One-on-one Round (2 Questions)

  • Q1. Previous experiences
  • Q2. Experience about the customer satisfaction
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Indeed and was interviewed before Feb 2023.

3 Interview Rounds

1

Group Discussion Round

Gave a common topic to debate upon to check communication skills

2

Technical Round (1 Question)

  • Q1. Typing skill test
3

One-on-one Round (1 Question)

  • Q1. Situation based questions regarding customer support, how would u handle them at that particular situation.
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Feb 2023.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Group Discussion Round

Is online shopping good or bad?

3

Versant test Round (1 Question)

  • Q1. English language test, typing speed test and email drafting rest
4

HR Round (1 Question)

  • Q1. Introducing ourselves and common questions related to the details which we provided in our resume

Interview Preparation Tips

Interview preparation tips for other job seekers - Their main focus was to test our communication skill in English.

Amazon Interview FAQs

How many rounds are there in Amazon Engineer- Customer Support interview?
Amazon interview process usually has 3 rounds. The most common rounds in the Amazon interview process are Coding Test, Technical and Aptitude Test.
What are the top questions asked in Amazon Engineer- Customer Support interview?

Some of the top questions asked at the Amazon Engineer- Customer Support interview -

  1. How we are the handling talk to custom...read more
  2. How many programming languages do you kn...read more
  3. Telecalling job roll in main ski...read more

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Amazon Engineer- Customer Support Salary
based on 47 salaries
₹1.6 L/yr - ₹4.5 L/yr
At par with the average Engineer- Customer Support Salary in India
View more details

Amazon Engineer- Customer Support Reviews and Ratings

based on 11 reviews

4.5/5

Rating in categories

4.6

Skill development

4.5

Work-Life balance

4.5

Salary & Benefits

4.7

Job Security

5.0

Company culture

4.4

Promotions/Appraisal

4.1

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