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Engaged Employer

i

Amazon

Compare

based on 23.9k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

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Filter reviews by

Amazon Engineer- Customer Support Reviews

based on 11 reviews

Updated 18 Jun, 2023

Overall Rating

4.5/5

How AmbitionBox ratings work?

Category Ratings

5.0

Company culture

4.7

Job Security

4.6

Skill development

4.5

Work-Life balance

4.5

Salary & Benefits

4.4

Promotions/Appraisal

4.1

Work Satisfaction

11 reviews found

Sort by: Popular

Engineer- Customer Support in New Delhi

Full Time

·

Service Delivery Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 18 Jun 2023

Likes

Amazon reality brand company there are product are very good quality

Dislikes

But product return time to very long and refundable time also long and the service is sometime good sometime bad

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Engineer- Customer Support (working remotely)

Full Time

·

IT Network Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

1.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 16 May 2023

Likes

Good

Dislikes

I am going to answer this anonymously because I was only hired recently

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

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Engineer- Customer Support (working remotely)

Part Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 24 Mar 2023

Likes

This company is too good

Dislikes

This company benefit not good

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Engineer- Customer Support in Bangalore / Bengaluru

Engineer customer support Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 15 Apr 2022

Likes

Work from home

Dislikes

Work from office

Work Details

Work days: Monday to Friday (Flexible Timings)

Engineer- Customer Support (working remotely)

Full Time

·

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 01 Mar 2023

Likes

Telecalling customer support I like job

Dislikes

No enny problem Amazon my porsnol problem

Work Details

Work related travel: This is a desk job.

Engineer- Customer Support in Pune

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 20 Jun 2022

Likes

Good work environment and culture

Dislikes

Salary is decent but career growth is slow

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Engineer- Customer Support (working remotely)

Full Time

·

Virtual customer service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 01 Nov 2022

Likes

I can learn more skills day by day

Dislikes

N/A

Work Details

The job is very interesting. I have struggled a bit in the begining but I have got my colleagues there are very helpfull for me in critical situations.

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

You are reading trusted reviews. Keep reading to find out more about Amazon.

Engineer- Customer Support in Hyderabad / Secunderabad

Software Development Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

2.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 15 Apr 2021

Likes

Company policies are very good

Dislikes

Less increament after working for 2 years

Work Details

Good

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Discover interview dos and don'ts from real experiences

Engineer- Customer Support in Wfs

Csa Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 21 Apr 2022

Likes

Job atmosphere

Dislikes

Contract

Engineer- Customer Support in Hyderabad / Secunderabad

Customer service Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 29 Jan 2020

Likes

I like about the friendly environment

Dislikes

Currently the only dislike I would go for the phone related policy in Hyd20

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Engineer- Customer Support in Hyderabad / Secunderabad

Software Development Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 11 Dec 2019

Likes

Work place and explore yourself

Dislikes

Organisation structure

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Tell us how to improve this page.

Amazon Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 11 Amazon reviews submitted by Amazon employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Amazon is the right company for you. 40% of employees reported the working ...Read more

Home >
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Amazon Reviews >
Amazon Engineer- Customer Support Reviews

Gender Based Ratings for Amazon Engineer- Customer Support

based on 10 reviews

Rated 4.9 for Company Culture and 4.5 for Job Security

Rated 5.0 for Company Culture and 4.9 for Work-Life Balance

Working Days for Amazon Engineer- Customer Support

based on 11 reviews

Rotational Shift

40%

Monday to Friday

30%

Other

20%

Monday to Saturday

10%

Work Timings for Amazon Engineer- Customer Support

based on 11 reviews

Flexible timing

Strict (3pm - 12pm)

Strict (3pm - 12am)

67%

17%

17%

Shift Timings for Amazon Engineer- Customer Support

based on 11 reviews

Night shift

100%

Business Travel for Amazon Engineer- Customer Support

based on 11 reviews

No travel

67%

Within city

33%

Amazon Engineer- Customer Support Salary

based on 47 salaries

₹1.6 L/yr - ₹4.5 L/yr

At par with the average Engineer- Customer Support Salary in India

View more details

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