AmbitionBox
Interview Questions
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
i
Eternal Limited
Compare
Filter interviews by
Eternal Limited Customer Care Executive Interview Questions and Answers for Experienced
Eternal Limited Customer Care Executive Interview Experiences for Experienced
2 interviews found
Anonymous
Selected
I appeared for an interview in Apr 2024.
(1 Question)
- Q1. How will you handle customer query
- Ans.
I will handle customer queries by actively listening, empathizing, providing solutions, and following up to ensure satisfaction.
Listen actively to understand the customer's query
Empathize with the customer's situation and show understanding
Provide clear and accurate solutions or information
Follow up with the customer to ensure their satisfaction
Maintain a positive and professional attitude throughout the interaction
(1 Question)
- Q1. Discussion on Salary
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed in Apr 2021. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. How did I clear interview and working experience with them ?
- Q2. Interview is not hard , basically they want you to do a online writing speed test and send a screenshot so that can be done by anyone you know , moreover they want to make sure you will remain with company...
Interview Preparation Tips
What people are saying about Eternal Limited
Interview questions from similar companies
I applied via Naukri.com and was interviewed before Aug 2021. There were 2 interview rounds.
(1 Question)
- Q1. Am I willing to work from office or home??
(1 Question)
- Q1. What I did in last week? How you spend your weekend?
Interview Preparation Tips
I applied via Referral and was interviewed in Sep 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. All grammatical question
Interview Preparation Tips
I applied via Referral and was interviewed before Feb 2021. There were 2 interview rounds.
(1 Question)
- Q1. 1- Tell about yourself 2- why u want to do this sales job if u r fresher 3- why u left your previous organization 4 - your strength and weekness
Interview Preparation Tips
pullela aravind
I appeared for an interview before Sep 2016.
Interview Preparation Tips
Experience: Choosed my own topic and conveyed confidently
Tips: be prepared for any kind of the topic
Round: Test
Experience: a test on communication and verbal skills
Tips: be prepared in grammatical skills
Duration: 1 hour
Total Questions: 60
Skills: Communication And Confidence
I appeared for an interview before Feb 2021.
(2 Questions)
- Q1. What is customer service
- Ans.
Customer service is the support and assistance provided to customers before, during, and after a purchase.
Customer service involves addressing customer needs and concerns
It includes providing information about products or services
It also involves resolving customer complaints and issues
Examples include answering phone calls, responding to emails, and providing in-person assistance
- Q2. What we need to do in costumer service
- Ans.
Customer service requires active listening, empathy, problem-solving, and timely resolution of issues.
Listen actively to the customer's concerns and needs
Show empathy and understanding towards the customer's situation
Provide effective solutions to the customer's problems
Resolve issues in a timely and efficient manner
Maintain a positive and professional attitude throughout the interaction
Follow up with the customer to e...
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Mar 2021. There were 2 interview rounds.
Online test was conducted on aptitude
Interview Preparation Tips
I applied via Referral and was interviewed in Sep 2020. There were 5 interview rounds.
Interview Questionnaire
4 Questions
- Q1. What is customer service, how do we deal with customer service
- Ans.
Customer service is the assistance and support provided to customers before, during, and after a purchase or interaction.
Customer service involves addressing customer inquiries, concerns, and complaints.
It includes providing information, resolving issues, and ensuring customer satisfaction.
Effective communication, empathy, and problem-solving skills are essential in customer service.
Examples of customer service include...
- Q2. Active listening is must
- Q3. Having good communication skills
- Q4. Be flexible
Interview Preparation Tips
I applied via Naukri.com and was interviewed before May 2020. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. Introduction , why I wanted to work with flipkart , about flipkart ,
- Q2. About my daily routine (to check my communication skills)
- Q3. My past experiences or projects or degree
Interview Preparation Tips
Eternal Limited Interview FAQs
Some of the top questions asked at the Eternal Limited Customer Care Executive interview for experienced candidates -
Tell us how to improve this page.
Eternal Limited Interviews By Designations
- Eternal Limited Key Account Manager Interview Questions
- Eternal Limited Delivery Boy Interview Questions
- Eternal Limited Customer Service Executive Interview Questions
- Eternal Limited Business Analyst Interview Questions
- Eternal Limited Chat Support Executive Interview Questions
- Eternal Limited Associate Interview Questions
- Eternal Limited Software Developer Interview Questions
- Eternal Limited Customer Support Executive Interview Questions
- Show more
Interview Questions for Popular Designations
- Non Voice Customer Care Executive Interview Questions
- Customer Care Associate Interview Questions
- Customer Care Manager Interview Questions
- Customer Service Executive Interview Questions
- Customer Care Representative Interview Questions
- Customer Service Associate Interview Questions
- Customer Care Interview Questions
- Customer Support Executive Interview Questions
- Show more
Eternal Limited Customer Care Executive Interview Process for Experienced
based on 1 interview
Interview experience
Customer Care Executive Interview Questions from Similar Companies
Fast track your campus placements
Eternal Limited Customer Care Executive Reviews and Ratings
based on 26 reviews
Rating in categories
|
Key Account Manager
953
salaries
|  ₹4.5 L/yr - ₹16 L/yr |
|
Delivery Boy
904
salaries
| ₹0.4 L/yr - ₹5.3 L/yr |
|
Business Analyst
551
salaries
| ₹5 L/yr - ₹20 L/yr |
|
Senior Associate
317
salaries
| ₹3 L/yr - ₹11.8 L/yr |
|
Accounts Manager
295
salaries
| ₹4 L/yr - ₹13.2 L/yr |
Swiggy
Amazon
Dunzo
Flipkart
- Home >
- Interviews >
- Eternal Limited Interview Questions >
- Eternal Limited Customer Care Executive Interview Questions for Experienced
