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based on 2.3k Reviews

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Zomato Customer Care Executive Reviews

Updated 18 Jan, 2025
Overall Rating
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3.6/5
based on 26 reviews

Rating distribution

Category Ratings

3.9

Company culture

3.9

Skill development

3.9

Work satisfaction

3.8

Promotions

3.7

Job security

3.7

Salary

3.6

Work-life balance

What employees say about Zomato?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

47% employees reported

Flexible timing

Flexible timing

78% employees reported

No travel

No travel

65% employees reported

View more detailed insights

Gender based rating

2.8
female

Rated by Women

12 reviews

4.4
male

Rated by Men

10 reviews

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Top Mentions in Zomato Customer Care Executive Reviews
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26 reviews found

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What people are saying about Zomato

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a deputy manager
1d
Zepto Vs. Zomato
Again in news, I dont understand why Zomato always wants to be in limelight, But Aadit Palicha handled the situation well. What do you guys think ? Is Zomato targeting its competitor by releasing this sort of statements ?
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Top Zomato Customer Care Executive Interview Questions

asked in Customer Care Executive interview
Q1. How E-commerce can help for the betterment of the future ?
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asked in Customer Care Executive interview
Q2. What is E-commerce?
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asked in Customer Care Executive interview
Q3. What is Zomato?
View answer (1)
asked in Customer Care Executive interview
Q4. How will you handle customer query
View answer (1)

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Read Zomato Customer Care Executive Reviews based on locations

2.7
 Gurgaon / Gurugram

 (7)

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People also ask about Zomato's Customer Care Executives

Is Zomato a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 26 employee reviews, it's clear that most customer care executives have an average experience working at Zomato. Company culture holds the highest rating at 3.9, while work-life balance is rated the lowest amongst all factors at 3.6.
Does Zomato pay their Customer Care Executives well?
According to AmbitionBox reviews, Zomato customer care executives rate their salary and benefits at 3.7 out of 5, based on 26 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Zomato's customer care executives salaries here and to read reviews specifically about salary and benefits at Zomato for customer care executives, click here .
How is the work culture at Zomato for Customer Care Executives?
Work culture at Zomato for customer care executives is rated 3.9 out of 5 by 26 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.
How is the job security at Zomato for Customer Care Executives?
Based on 26 reviews on AmbitionBox, Zomato's customer care executives rate job security at 3.7 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Zomato.

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Zomato Customer Care Executive Reviews by Locations

Zomato Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 26 Zomato reviews submitted by Zomato employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Zomato is the right company for you. 47% of employees reported the working ...days at Zomato as Rotational Shift. 78% employees reported the work timings at Zomato as Flexible timing. Read more
Zomato Office Photos
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Zomato Customer Care Executive Salary
based on 88 salaries
₹1.2 L/yr - ₹5 L/yr
19% more than the average Customer Care Executive Salary in India
View more details
Employee Benefits for Zomato Customer Care Executive
softskill
Job/Soft skill training
1 total response
retirement
Retirement benefits
0 total responses
cab
Office cab/shuttle
0 total responses
stock
Stock options
0 total responses
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