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Zomato

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3.8

based on 2.3k Reviews

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Zomato Customer Care Executive Gurgaon / Gurugram Reviews

Updated 17 Nov, 2024

Overall Rating

2.7/5

based on 7 reviews

Rating distribution

1 (14.3%)

0 (0%)

4 (57.1%)

Category Ratings

2.7

Company culture

2.7

Job security

2.7

Salary

2.7

Work-life balance

2.7

Skill development

2.7

Promotions

2.7

Work satisfaction

What employees say about Zomato?

Insights from employee reviews on AmbitionBox

Workplace insights

Flexible timing

60% employees reported

No travel

100% employees reported

View more detailed insights

Gender based rating

2.5

Rated by Women

4 reviews

2.8

Rated by Men

2 reviews

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7 reviews found

Sort by: Popular

Customer Care Executive in Gurgaon / Gurugram

Full Time

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 17 Nov 2024

Likes

Nithing

Dislikes

HR lady recruiters with tatoo on body. Company is irresponsible to have such nonsense girls who more engage with her boyfriends than in their works. It is not a company, it's a college.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Customer Care Executive in Gurgaon / Gurugram

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 17 Jul 2024

Likes

Environment

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Night shifts Are little hectic

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

What people are saying about Zomato

View All

a deputy manager

Zepto Vs. Zomato

Again in news, I dont understand why Zomato always wants to be in limelight, But Aadit Palicha handled the situation well. What do you guys think ? Is Zomato targeting its competitor by releasing this sort of statements ?

Got a question about Zomato?

Ask anonymously on communities.

Customer Care Executive in Gurgaon / Gurugram

Full Time

Operations Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 16 Aug 2024

Likes

Salary credit on time but no appraisal since last four year and pregnancy condition company fired in this condition and HR not listening and not support.

Dislikes

Very third class company contract base employee gives bribes to the company employee to becoming onroll, no one can taking action total chaplusi and company owner not supporting.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Customer Care Executive in Gurgaon / Gurugram

Full Time

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 22 Jun 2023

Likes

Training

Dislikes

Work culture , politics

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Care Executive in Gurgaon / Gurugram

Customer Service Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 01 Oct 2020

Likes

Good work environment and culture. Team-mate are supportive and the management is transparent.

Dislikes

Work pressure and bond

Work Details

Its good

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Care Executive in Gurgaon / Gurugram

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Oct 2021

Likes

Very good job and no work load

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

There is 2 years of bond and job training is not given to freshers

Work Details

Customer support

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Gurgaon / Gurugram

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

2.0

Promotions

1.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 09 May 2019

Likes

Worst experience, Please do not go Zomato, jindal or cogent. Life will get ruin

Dislikes

Everything TLs behaviour with executive partiality of management etc

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad

Work Details

Work timings: Flexible Timings

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Zomato Gurgaon / Gurugram Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 7 Zomato reviews submitted by Zomato employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Zomato is the right company for you. 60% employees reported the w...Read more