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Vodafone Idea
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Vodafone Idea Customer Service Executive Interview Questions and Answers for Experienced
Vodafone Idea Customer Service Executive Interview Experiences for Experienced
3 interviews found
I applied via Walk-in and was interviewed before Oct 2021. There were 3 interview rounds.
(1 Question)
- Q1. Tell me about your self
(1 Question)
- Q1. About work experience
Interview Preparation Tips
I applied via Walk-in and was interviewed before Jun 2021. There were 2 interview rounds.
(1 Question)
- Q1. Tell m about your self
Interview Preparation Tips
I applied via Walk-in and was interviewed before Oct 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Intro,read paragraph an converte into Hindi,what is customer service,what is sale
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What people are saying about Vodafone Idea
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I applied via Company Website and was interviewed before Nov 2020. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. Tell me about yourself
- Q2. What are your hobbies
Interview Preparation Tips
Customer Service Executive Interview Questions & Answers
Bharti Airtel
Anonymous
posted on 16 Jul 2021
I applied via Referral and was interviewed before Jul 2020. There was 1 interview round.
Interview Questionnaire
4 Questions
- Q1. Firstly, I joined the group discussion and it was the first round of my interview. Then there the HR asked to us on a topic ( irrespective to the job, miscellaneous). In my case we had to spoken on polluti...
- Q2. Q. Why do you want to join our company?
- Q3. Q. What are your strength?
- Q4. How would you handle the customer?
- Ans.
I would handle the customer by actively listening to their concerns, empathizing with their situation, and providing a prompt and satisfactory resolution.
Listen attentively to the customer's issue
Show empathy and understanding towards their situation
Ask clarifying questions to gather more information
Offer a solution or alternative options
Ensure the customer is satisfied with the resolution
Follow up to ensure the issue
Interview Preparation Tips
I applied via Company Website and was interviewed in May 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Why should we hire you.?
- Ans.
BECAUSE I improve my skills in your company with works. I can learn new things I have patiency. My immediate goal is to get a job in a growth oriented company. I do work with smart attitude. I can take all responsibilities when required. I am a loyal. I have confident to improve my position
Customer Service Executive Interview Questions & Answers
Bharti Airtel
Anonymous
posted on 5 Mar 2021
I applied via Recruitment Consultant and was interviewed in Feb 2021. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. What pay you want to work with us and how long will you stay?
Interview Preparation Tips
Customer Service Executive Interview Questions & Answers
Tata Communications
Anonymous
posted on 29 Jan 2023
Selected
I applied via Naukri.com and was interviewed in Dec 2022. There were 2 interview rounds.
(3 Questions)
- Q1. What is ospf,and how to work.
- Ans.
OSPF is a routing protocol used in computer networks to determine the best path for data to travel.
OSPF stands for Open Shortest Path First.
It is a link-state routing protocol.
It uses Dijkstra's algorithm to calculate the shortest path.
OSPF routers exchange information about their connected links to build a topology map of the network.
This allows the routers to determine the best path for data to travel.
OSPF is commonl...
- Q2. Defrence between BGP and ISIS protocol
- Ans.
BGP and ISIS are routing protocols used in computer networks.
BGP is used for routing between different autonomous systems while ISIS is used for routing within a single autonomous system.
BGP uses path vector protocol while ISIS uses link-state protocol.
BGP is more scalable and complex than ISIS.
BGP is used in the internet while ISIS is used in enterprise networks.
BGP supports both IPv4 and IPv6 while ISIS only supports
- Q3. Please study RIP,RR, classless and class full, HSRP, access list VLAN EIGRP.
Interview Preparation Tips
CCNA CCNP.
Skills evaluated in this interview
Customer Service Executive Interview Questions & Answers
Tata Communications
Anonymous
posted on 25 Dec 2023
Selected
I appeared for an interview before Dec 2022.
(1 Question)
- Q1. STP and it's types OSPF BGP MPLS
Interview Preparation Tips
Customer Service Executive Interview Questions & Answers
Tata Communications
Anonymous
posted on 2 Jan 2025
(2 Questions)
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- Q2. Vsdfgdg ghsdfsd gfafdf
(2 Questions)
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- Q2. A
(1 Question)
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Vodafone Idea Customer Service Executive Reviews and Ratings
based on 258 reviews
Rating in categories
|
Assistant Manager
4.1k
salaries
|  ₹5 L/yr - ₹15.5 L/yr |
|
Deputy Manager
3.7k
salaries
| ₹8.7 L/yr - ₹27 L/yr |
|
Manager
3.4k
salaries
| ₹7.3 L/yr - ₹29 L/yr |
|
Senior Executive
2.9k
salaries
| ₹2 L/yr - ₹9.5 L/yr |
|
Assistant General Manager
1.5k
salaries
| ₹8 L/yr - ₹26.9 L/yr |
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