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TTEC India Operations Executive Interview Questions and Answers for Experienced

Updated 4 Feb 2024

TTEC India Operations Executive Interview Experiences for Experienced

1 interview found

Operations Executive Interview Questions & Answers

user image Anonymous

posted on 4 Feb 2024

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Indeed and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

It was calculus,observation,

Round 2 - HR 

(2 Questions)

  • Q1. Toughest situation of life and how you dealt with it
    • Add your answer
  • Q2. Are you comfortable in working in graveyard shift
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - They want English professores

Top trending discussions

View All
Career Growth
2w
a quality analyst
Looking for at least 7 lakhs per annum
Let me start with this. I have done a hotel management course and got placed at IGI airport as a Guest service officer (Front office) where I was getting just 17k per month and after 9 months i resigned. Then I got the opportunity at one of the BPO- ienergizer as an executive agent and my initial salary was 26k per month. I thought it was a good hike and i joined this bpo. Now it's been almost 5 years of experience and now I am a quality analyst where I am getting 40k per month. Now I am not satisfied with my job it's kinda boring. My interests are more into the finance sector and I don't know what should be the best path where I can get 12 lakhs per annum within 1-2 year. I am ready for anything like improving my skill set and all. I don't know how to approach other companies with my current skill set as there are some companies when they see that guy is working in the bpo sector they just reject my cv. PLEASE SUGGEST ME WHAT SHOULD BE BEST APPROACH FROM HERE.
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Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 18 Sep 2022

I applied via Approached by Company and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - HR 
Round 2 - Group Discussion 

Tell me about your day.

Interview Preparation Tips

Interview preparation tips for other job seekers - It is an easy interview, you just need to have some good communication skills.

Customer Service Executive Interview Questions & Answers

iEnergizer user image Anonymous

posted on 19 Apr 2021

I applied via Walk-in and was interviewed before Apr 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about your self?
    • Add your answer
  • Q2. What is customer service?
    • Add your answer
  • Q3. Why should we hire you??
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be simple and study little of the topic, but work on your grammar and pronounciation. Be bold

Customer Service Executive Interview Questions & Answers

iEnergizer user image

posted on 10 Sep 2020

I applied via Walk-in and was interviewed in Mar 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about yourself
  • Ans. 

    I am a dedicated and experienced Customer Service Executive with a strong background in providing exceptional customer support.

    • Over 5 years of experience in the customer service industry

    • Proficient in handling customer inquiries, complaints, and resolving issues

    • Skilled in building positive relationships with customers and ensuring their satisfaction

    • Excellent communication and problem-solving skills

    • Ability to work well u...

    • Answered by AI
    Add your answer
  • Q2. What is your experience
  • Ans. 

    I have 3 years of experience in customer service roles.

    • Worked as a Customer Service Representative for a telecommunications company

    • Handled customer inquiries, complaints, and provided solutions

    • Assisted customers with billing, technical support, and product information

    • Received positive feedback from customers for excellent service

    • Trained new team members on customer service best practices

    • Answered by AI
    Add your answer
  • Q3. What is customer service
  • Ans. 

    Customer service is the support and assistance provided to customers before, during, and after a purchase.

    • It involves addressing customer queries and concerns promptly and effectively

    • Providing accurate information about products and services

    • Resolving complaints and issues in a timely and satisfactory manner

    • Building and maintaining positive relationships with customers

    • Ensuring customer satisfaction and loyalty

    • Examples i...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and improve your english communication

Customer Care Executive Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 2 Apr 2022

I applied via Recruitment Consulltant and was interviewed before Apr 2021. There were 3 interview rounds.

Round 1 - HR 

(7 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. What is your family background?
    • Add your answer
  • Q3. Share details of your previous job.
    • Add your answer
  • Q4. Why are you looking for a change?
    • Add your answer
  • Q5. Where do you see yourself in 5 years?
    • Add your answer
  • Q6. Tell me about yourself.
    • Add your answer
  • Q7. To speak on a topic on current affairs in hindi english bengali
    • Add your answer
Round 2 - Aptitude Test 
Round 3 - One-on-one 

(1 Question)

  • Q1. About myself and my city and to speak on a topic
    • Add your answer

Interview Preparation Tips

Topics to prepare for Concentrix Corporation Customer Care Executive interview:
  • Current event
Interview preparation tips for other job seekers - Could apply .job security is there if u r honest but salary increment very slow nd growth is there if u please ur manager personally by giving gifts always treating them as they r ur 🙏 nd leaves are not guven properly at the end of year leaves got lapsed .nowadays in this company negativity is more than positivity

Customer Service Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 9 Sep 2020

I applied via Walk-in and was interviewed before Sep 2019. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Tell me your daily routine?
    • Add your answer
  • Q2. Tell me about yourself?
    • Add your answer
  • Q3. Why should I hire you?
    • Add your answer
  • Q4. Elaborate something about any topic?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are looking for any executive job whether it is technical or non technical, above those common questions used to getting more chances for hiring. So that prepare those questions before going to give an interview.

Customer Service Executive Interview Questions & Answers

Concentrix Corporation user image

posted on 22 Sep 2022

I applied via Walk-in and was interviewed before Sep 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Some basics maths, reassoning question and grammer.

Round 3 - HR 

(1 Question)

  • Q1. Mainly questions asked are general and must be confident and be firm with what you speak.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The main thing to keep in mind while appearing for interview is be crystal clear and I would say confident is the main pillar stone.

Customer Service Executive Interview Questions & Answers

Concentrix Corporation user image Dipti Chandraprabhakar Manchekar

posted on 8 Mar 2020

I applied via Recruitment Consultant and was interviewed in Oct 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Talk positive and stick to your statements till end

Customer Service Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 25 Dec 2020

Interview Questionnaire 

1 Question

  • Q1. Self introduction, Why do you want to join this company, Salary expectations, Qualifications, Flexibility about changing shifts, etc.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Some common questions and answers (can be obtained through internet access)

Customer Service Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 16 Jan 2021

I applied via Recruitment Consultant and was interviewed in Jul 2020. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Previous job description (if you have work experience)
    • Add your answer
  • Q2. About yourself (if you are a fresher)
    • Add your answer
  • Q3. Expected salary
    • Add your answer
  • Q4. Comfortable in working with rotational shifts? (If any)
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Don't be nervous
Don't be confused
Be open with your views
More about working at TTEC India

TTEC India Interview FAQs

How many rounds are there in TTEC India Operations Executive interview for experienced candidates?
TTEC India interview process for experienced candidates usually has 2 rounds. The most common rounds in the TTEC India interview process for experienced candidates are Aptitude Test and HR.

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TTEC India Operations Executive Interview Process for Experienced

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TTEC India Operations Executive Salary
based on 6 salaries
₹2 L/yr - ₹3.5 L/yr
16% less than the average Operations Executive Salary in India
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1.0/5

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1.0

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