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Teleperformance
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I applied via AmbitionBox and was interviewed in Sep 2024. There were 2 interview rounds.
Name date of birth location experience
I applied via Apna Jobs and was interviewed in May 2022. There were 2 interview rounds.
I applied via Walk-in and was interviewed in Feb 2022. There were 2 interview rounds.
I applied via Walk-in and was interviewed before Jan 2021. There were 2 interview rounds.
Teleperformance interview questions for designations
Listen to their concerns, empathize, apologize, offer solutions, and follow up.
Listen actively to their complaints and let them vent their frustrations.
Empathize with their situation and acknowledge their feelings.
Apologize for any inconvenience caused and take responsibility for the issue.
Offer solutions to resolve the problem and ask for their input.
Follow up with the customer to ensure their satisfaction and build t...
To manage multiple callers, prioritize calls, use call scripts, and utilize call center software.
Prioritize calls based on urgency and importance
Use call scripts to ensure consistency and efficiency
Utilize call center software to manage and track calls
Train telecallers to handle multiple calls simultaneously
Take breaks to avoid burnout and maintain focus
I appeared for an interview in Jul 2024.
I am a dedicated and enthusiastic individual with excellent communication skills and a passion for helping others.
Experienced in customer service and sales roles
Strong communication skills both verbal and written
Ability to work well under pressure and meet targets
Passionate about providing excellent customer service
Proficient in using CRM systems and Microsoft Office
I was previously employed at XYZ Company as a Telecaller for 2 years.
Worked at XYZ Company as a Telecaller for 2 years
Handled inbound and outbound calls to assist customers
Achieved monthly targets consistently
posted on 31 Jan 2025
I appeared for an interview in Jul 2024.
I applied via Campus Placement and was interviewed in Oct 2023. There were 2 interview rounds.
I am a highly motivated and experienced Tele Caller with excellent communication skills.
Experienced Tele Caller with a track record of achieving sales targets
Strong communication skills, both verbal and written
Ability to build rapport with customers and handle objections effectively
Proficient in using CRM software and maintaining accurate customer records
Proactive in identifying opportunities for upselling and cross-se...
I applied via Company Website and was interviewed before Aug 2023. There was 1 interview round.
I am a dedicated and enthusiastic Tele Caller with excellent communication skills and a passion for helping customers.
Experienced in making outbound calls to potential customers
Skilled in explaining products and services to customers
Strong ability to handle objections and provide solutions
Proficient in using CRM software to track customer interactions
My hobby is painting. I love expressing my creativity through colors and shapes on canvas.
I enjoy experimenting with different painting techniques such as acrylic, watercolor, and oil painting
I often find inspiration from nature, landscapes, and emotions for my artwork
Attending art classes and workshops helps me improve my skills and learn new techniques
Some of the top questions asked at the Teleperformance Telecaller interview for experienced candidates -
The duration of Teleperformance Telecaller interview process can vary, but typically it takes about less than 2 weeks to complete.
based on 1 interview
Interview experience
based on 187 reviews
Rating in categories
Customer Care Executive
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