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Teleperformance Social Media Executive Interview Questions and Answers

Updated 26 Feb 2022

Teleperformance Social Media Executive Interview Experiences

1 interview found

I applied via Recruitment Consulltant and was interviewed before Feb 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Which customer is difficult to handle?
  • Q2. How to reply to the customer in a faster way?
  • Ans. 

    To reply to customers faster, use chatbots, canned responses, and prioritize urgent messages.

    • Implement chatbots to handle common queries and FAQs

    • Use canned responses for frequently asked questions

    • Prioritize urgent messages and respond to them first

    • Set up automated notifications for new messages

    • Train customer service representatives to respond quickly and efficiently

  • Answered by AI
Round 3 - Behavioral 

(2 Questions)

  • Q1. What do you like to do?
  • Q2. How to work in a professional way?

Interview Preparation Tips

Interview preparation tips for other job seekers - Always give your positive aspects regarding the questions that were asked with complete confidence on your skills....

Interview questions from similar companies

I applied via Referral and was interviewed in Jan 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. 15tn is the target of the EDC machine. will you do it?
  • Ans. I don't work for salary. I work for Incentive.
  • Answered Anonymously
  • Q2. Did you leave your last job?
  • Ans. The environment was not correct by doing an incentive plan of yes.
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Positive thinking & smart working

I applied via Walk-in and was interviewed before Nov 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(6 Questions)

  • Q1. Tell me about yourself
  • Q2. Tell me something that not written in your cv
  • Q3. Why do you want to join bpo
  • Q4. Where you want to see yourself in next 5 years
  • Q5. What was your job role in previous organisation tell me in briief
  • Q6. Why should we hire you?
Round 3 - Group Discussion 

Customer care of aus billing process

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and talk how much you can in a positive matter ody language

I applied via Recruitment Consultant and was interviewed before Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Asked to introduce myself.
  • Q2. Asked about work experience.
  • Q3. Few addition questions about hobbies, daily routine and how to sale something to someone when he is not looking to buy it.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared with your not to introduction to speak atleast 2-3 min and take care communication skills and grammar. Do not show any sign that you are just giving interview and show that you have got a opportunity.

I applied via Referral and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself.
  • Q2. Topic on Hyderabad in english for 2 minutes

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident while interviewer ask questions.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Dec 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Related axis bank An topic of charminar etc
  • Q2. Related my family bag round
  • Q3. Related my skills Etc

Interview Preparation Tips

Interview preparation tips for other job seekers - I was sales executive with axis bank and we use to get a data about costumers who were using credit card so wo have to upsell it etc

I applied via Shine and was interviewed before Apr 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Share details of your previous job.
Round 3 - One-on-one 

(1 Question)

  • Q1. How to handle a team with 20 people?

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep faith on yourself & keep calm.Listen the interviewer's ask properly and reply with cool and smartly

I applied via Referral and was interviewed before Sep 2019. There were 7 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Why do you want to join here?

Interview Preparation Tips

Interview preparation tips for other job seekers - If you don't have any reference from company, You don't belong there.

I applied via Referral and was interviewed before Jan 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Please explain ur self
  • Ans. 

    I am a highly motivated sales professional with a proven track record of exceeding targets and building strong relationships with clients.

    • I have over 5 years of experience in sales, with a focus on B2B sales

    • I am skilled in identifying and pursuing new business opportunities

    • I have a strong understanding of sales processes and techniques, including consultative selling and relationship building

    • I am a confident communicat...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Everything good and well.

I applied via Referral and was interviewed before Nov 2019. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. 1.What was my lock down experience 2. Where you are from describe ur self and the place u came from in 50 words 3. What was the last movie you watched 4. Sale a pen to me 5. Why should we hire you

Interview Preparation Tips

Interview preparation tips for other job seekers - All questions were tough and I was asked in proper english and I had to answer all in proper english that's all nothing much

Teleperformance Interview FAQs

How many rounds are there in Teleperformance Social Media Executive interview?
Teleperformance interview process usually has 3 rounds. The most common rounds in the Teleperformance interview process are Resume Shortlist, One-on-one Round and Behavioral.
How to prepare for Teleperformance Social Media Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are Customer Service, Email Support, Escalation Management, Escalations and Non Voice Process.

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Teleperformance Social Media Executive Interview Process

based on 1 interview

Interview experience

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Teleperformance Social Media Executive Salary
based on 58 salaries
₹1.8 L/yr - ₹3.6 L/yr
12% less than the average Social Media Executive Salary in India
View more details

Teleperformance Social Media Executive Reviews and Ratings

based on 34 reviews

4.1/5

Rating in categories

4.1

Skill development

4.1

Work-life balance

4.1

Salary

4.1

Job security

4.1

Company culture

4.0

Promotions

4.1

Work satisfaction

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