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Teleperformance
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I applied via Company Website and was interviewed in May 2021. There was 1 interview round.
Explain the situation to the customer and provide evidence to support the correct billing.
Listen to the customer's concerns and acknowledge their frustration.
Explain the billing process and how the charges were calculated.
Provide evidence such as invoices and receipts to support the correct billing.
Offer to review the billing with the customer to ensure they understand it.
Apologize for any confusion or inconvenience ca
posted on 8 Sep 2024
I applied via Approached by Company and was interviewed in Aug 2024. There was 1 interview round.
I applied via Referral and was interviewed in Aug 2024. There were 2 interview rounds.
Aptitude Reasoning Technical Test
Seeking new opportunities for growth and development in a more challenging role.
Looking for career advancement
Seeking new challenges
Desire for professional growth
Company restructuring led to job changes
Logical reasoning
Maths
General knowledge
I applied via Walk-in and was interviewed before Apr 2023. There were 2 interview rounds.
General apptitude test
posted on 22 Oct 2021
posted on 9 Jul 2024
I applied via Walk-in and was interviewed in Jan 2024. There were 3 interview rounds.
50 marks you have to gain 25 or above that it
I applied via Walk-in and was interviewed in Dec 2023. There were 3 interview rounds.
Systematic round typing and all
I applied via Approached by Company and was interviewed in May 2022. There was 1 interview round.
posted on 13 Nov 2024
I was interviewed in May 2024.
The company was established in 2005.
Established in 2005
15 years of experience in the industry
Has a strong foundation and history
Continuously growing and evolving since establishment
HR responsibilities include recruitment, training, employee relations, benefits administration, and compliance with labor laws.
Recruitment and hiring of employees
Training and development programs
Employee relations and conflict resolution
Benefits administration such as health insurance and retirement plans
Ensuring compliance with labor laws and regulations
Customer Care Executive
6.4k
salaries
| ₹0.8 L/yr - ₹4.5 L/yr |
Customer Service Executive
6.1k
salaries
| ₹1 L/yr - ₹7.5 L/yr |
Customer Service Associate
6.1k
salaries
| ₹0.9 L/yr - ₹4.2 L/yr |
Team Lead
3.3k
salaries
| ₹1.1 L/yr - ₹8 L/yr |
Senior Customer Service Executive
2.9k
salaries
| ₹0.6 L/yr - ₹6 L/yr |
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