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Teleperformance Senior Billing Executive Interview Questions and Answers

Updated 12 Nov 2021

Teleperformance Senior Billing Executive Interview Experiences

1 interview found

I applied via Company Website and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. What if customer is in the impression of the wrong billing and blaming for the chaos.
  • Ans. 

    Explain the situation to the customer and provide evidence to support the correct billing.

    • Listen to the customer's concerns and acknowledge their frustration.

    • Explain the billing process and how the charges were calculated.

    • Provide evidence such as invoices and receipts to support the correct billing.

    • Offer to review the billing with the customer to ensure they understand it.

    • Apologize for any confusion or inconvenience ca

  • Answered by AI
  • Q2. I will make sure to make customer understand with the example and help him to lower down his bill.

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident enough to answer about customer query

Interview questions from similar companies

I applied via Referral and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. How will you resolve conflict ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Need to be confident while soft skills are important.

I applied via Walk-in and was interviewed before Nov 2020. There were 6 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Can you take the pressure of work here

Interview Preparation Tips

Interview preparation tips for other job seekers - It's. A great place to work as in individual

I applied via Referral and was interviewed before Sep 2021. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Introduction bout self, work experience, process knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - Typing skills and confident,and make sure to describe your previous role clearly

I applied via Recruitment Consulltant and was interviewed before Jul 2021. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. You need to introduce yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - This company is good for freshers who wants to start their career.

I applied via Referral and was interviewed before Mar 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 
Round 3 - Technical 

(1 Question)

  • Q1. Explain P2P cycle in brief
  • Ans. 

    P2P cycle involves the entire process of procuring goods or services from a supplier and making payments for them.

    • P2P stands for Procure-to-Pay.

    • It starts with identifying the need for goods or services and creating a purchase requisition.

    • The requisition is then approved and converted into a purchase order.

    • The purchase order is sent to the supplier, who delivers the goods or services.

    • Upon receipt, the goods are inspecte...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good opportunity for freshers,
Excellent Communication required for this job global

I appeared for an interview before Feb 2021.

Round 1 - Aptitude Test 
Round 2 - HR 

Interview Preparation Tips

Interview preparation tips for other job seekers - Ap knowledge,invoice process knowledge.

I applied via Referral and was interviewed before Feb 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself.
  • Q2. Share details of your previous job.
Round 3 - Aptitude Test 

Test includes personality test, Maths reasoning English and Domain knowledge test.

Round 4 - Technical 

(1 Question)

  • Q1. Tell me about your self? Tell me about your current profile? What is revenue according? What is prepaid insurance and journal entry? Tell me prepaid insurance journal entry in insurance company book?

Interview Preparation Tips

Interview preparation tips for other job seekers - We need to prepare for basics accounting and they ask many questions about current profile.

I applied via Naukri.com and was interviewed before Jun 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. I was asked about the basic medications. The category of the drug, and some classification of drugs.

Interview Preparation Tips

Interview preparation tips for other job seekers - It was asked what is the category of Warfarin, any antihistamines drug, any anticholenergic drug. So you have to be thorough with the classification part of drugs and there mechanism of action in a nutshell.

I applied via Naukri.com and was interviewed before Jan 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Questions about various common diseases like asthma, CVS diseases like hypertension, angina, diabetes- drugs and insulin, endocrine disorders etc.
  • Q2. Write an essay on some common diseases like asthma, hypertension etc.
Round 3 - Technical 

(1 Question)

  • Q1. Listen to the audio and summarize the information category-wise in the chief complaint, HPI, ROS, physical exam, treatment etc.

Interview Preparation Tips

Interview preparation tips for other job seekers - Revise medicine and pharmacology topics.

Teleperformance Interview FAQs

What are the top questions asked in Teleperformance Senior Billing Executive interview?

Some of the top questions asked at the Teleperformance Senior Billing Executive interview -

  1. What if customer is in the impression of the wrong billing and blaming for the ...read more
  2. I will make sure to make customer understand with the example and help him to l...read more

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