Teleperformance Senior Analyst Interview Questions and Answers

P2P Cycle stands for Procure-to-Pay Cycle, which is the process of obtaining and paying for goods and services.

• P2P Cycle starts with the need for goods or services, followed by requisition, approval, purchase order creation, receipt of goods/services, invoice processing, and payment.

• It involves multiple steps such as vendor selection, negotiation, purchase order issuance, goods receipt, invoice verification, and paymen...read more

Types of invoices include proforma, commercial, utility, and credit invoices.

• Proforma invoice: issued before the actual sale takes place, used for customs purposes

• Commercial invoice: issued after the sale, includes details of the transaction

• Utility invoice: bill for services like electricity, water, or gas

• Credit invoice: issued to correct errors on a previous invoice

Types of AP challenges include invoice processing errors, duplicate payments, and missing discounts.

• Invoice processing errors

• Duplicate payments

• Missing discounts

I am responsible for conducting market research, identifying potential buyers, building relationships, and negotiating contracts.

• Conducting market research to identify potential buyers

• Building relationships with buyers through regular communication

• Negotiating contracts and terms with buyers

• Analyzing buyer behavior and trends to inform sales strategies

Sourcing is the process of finding, evaluating, and selecting suppliers for goods and services.

• Identifying potential suppliers through research and networking

• Evaluating suppliers based on criteria such as quality, price, and reliability

• Negotiating contracts and terms with selected suppliers

• Managing relationships with suppliers to ensure timely delivery and quality

• Monitoring supplier performance and making improvements

Contracts creation in SCM involves drafting, negotiating, and finalizing agreements with suppliers or vendors.

• Contracts creation starts with identifying the need for a contract with a supplier or vendor.

• The next step involves drafting the terms and conditions of the contract, including pricing, delivery schedules, and quality standards.

• Negotiation with the supplier or vendor may be necessary to reach mutually agreeable...read more