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Teleperformance Customer Support Specialist Interview Questions and Answers

Updated 7 Feb 2024

Teleperformance Customer Support Specialist Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Feb 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Tricky to answer but helpful HR and their response towards interviewee was perfect and pleasant.

Round 2 - HR 

(2 Questions)

  • Q1. Self introduction and work experience
  • Q2. Versant app test

Interview Preparation Tips

Interview preparation tips for other job seekers - Good for starting your carrier

Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed before Oct 2017. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. PI and Work Experience.

Interview Preparation Tips

Round: Resume Shortlist
Experience: Previous Work experience.

Round: Operations
Experience: Was asked to talk with operations manager.

General Tips: Be honest and work efficiently . To the point.
Skills: Communication, Communication, Communication And Confidence, Body Language, Presentation Skills, Decision Making Skills
Duration: <1 week

Interview Questionnaire 

1 Question

  • Q1. Why Minacs ? Salary Expectation ?
  • Ans. 

    Minacs offers a supportive work environment with opportunities for growth and development.

    • Minacs has a reputation for providing excellent customer support services

    • The company values employee satisfaction and offers training programs for career advancement

    • I believe Minacs aligns with my career goals and values

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: Aptitude, Reasoning, Navigation Skill test

I appeared for an interview before Sep 2016.

Interview Questionnaire 

2 Questions

  • Q1. Are you fine to work in rotational shifts
  • Ans. 

    Yes, I am fine to work in rotational shifts as I understand the nature of the job requires flexibility.

    • I am comfortable with working in rotational shifts as I understand the importance of providing round-the-clock customer support.

    • I am willing to adapt my schedule to meet the needs of the company and customers.

    • I have previous experience working in rotational shifts and have successfully managed my time and workload in

  • Answered by AI
  • Q2. Are you fine with split offs
  • Ans. 

    Yes, I am fine with split offs.

    • I am comfortable with handling multiple tasks at once.

    • I can prioritize and manage my time effectively.

    • I am adaptable and can quickly switch between tasks.

    • I have experience working in a fast-paced environment with split offs.

    • I am willing to learn and improve my skills to handle split offs better.

  • Answered by AI

I appeared for an interview in Jul 2017.

Interview Questionnaire 

1 Question

  • Q1. Tell me something about your self
  • Ans. 

    I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.

    • I have 5 years of experience in customer care roles

    • I am skilled in resolving customer issues and providing exceptional service

    • I am empathetic and dedicated to helping customers with their needs

  • Answered by AI

Interview Preparation Tips

Round: HR Interview
Experience: Introducing my self with family and qualification details

Skills: Communication
College Name: sheshadripuram first grade college

I applied via Recruitment Consultant and was interviewed before Apr 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Information about company, company owner, writing business emails, telephonic interview, the way we should greet customers, having patience and confidence

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare thoroughly.. Even if you don't know any answer still don't keep quiet... Just tell something you know also confidence is an important matter

I applied via Company Website and was interviewed before Apr 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. I was asked about myself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and concise

I applied via Recruitment Consultant and was interviewed before Apr 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Tell me something about Pune ? Introduction

Interview Preparation Tips

Interview preparation tips for other job seekers - Sr. Manager Gaurav Sengar is not employee friendly. He will ask your TL about the discussion you may had on internal official matters.

I applied via Referral and was interviewed before Mar 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Self and challenges that i did

Interview Preparation Tips

Interview preparation tips for other job seekers - NA

I applied via Recruitment Consultant and was interviewed before May 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About my experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Teleperformance Interview FAQs

How many rounds are there in Teleperformance Customer Support Specialist interview?
Teleperformance interview process usually has 2 rounds. The most common rounds in the Teleperformance interview process are Aptitude Test and HR.
How to prepare for Teleperformance Customer Support Specialist interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are Chat Support, Customer Service, Customer Support, Customer Handling and BPO.

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Teleperformance Customer Support Specialist Interview Process

based on 3 interviews

Interview experience

2
  
Poor
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Teleperformance Customer Support Specialist Salary
based on 16 salaries
₹1.8 L/yr - ₹6 L/yr
45% less than the average Customer Support Specialist Salary in India
View more details

Teleperformance Customer Support Specialist Reviews and Ratings

based on 13 reviews

3.7/5

Rating in categories

3.8

Skill development

4.2

Work-life balance

4.0

Salary

3.9

Job security

4.0

Company culture

3.3

Promotions

3.7

Work satisfaction

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