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Teleperformance Charge Back Analyst Interview Questions and Answers

Updated 21 Nov 2024

Teleperformance Charge Back Analyst Interview Experiences

1 interview found

Charge Back Analyst Interview Questions & Answers

user image Shashikant Kumar

posted on 21 Nov 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Oct 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Different between fraudulent and non fraudulent activities
  • Ans. 

    Fraudulent activities involve intentional deception for personal gain, while non-fraudulent activities are legitimate transactions.

    • Fraudulent activities involve intentional deception or misrepresentation

    • Non-fraudulent activities are legitimate transactions

    • Fraudulent activities often involve stolen credit card information or identity theft

    • Non-fraudulent activities can include regular purchases made by the cardholder

    • Frau...

  • Answered by AI
  • Q2. Previous job experiences

Interview Preparation Tips

Interview preparation tips for other job seekers - N/A

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jan 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

A very basic aptitude & typing test.

Round 2 - One-on-one 

(2 Questions)

  • Q1. One on one timepass round with the recruiter for 5 mins.
  • Q2. Give your brief introduction.
Round 3 - One-on-one 

(3 Questions)

  • Q1. Give your brief introduction
  • Q2. Why do you want to join a BPO
  • Q3. More questions were asked to decide if I would have stability in my job and not move to a different role.

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing special, just basic stuff. The pay was only Rs. 11,000 per month. No night shift allowance at that time when I joined.

I applied via Company Website and was interviewed before Apr 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 
Round 2 - Group Discussion 
Pro Tip by AmbitionBox:
Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.
View all GD tips
Round 3 - Technical 

(1 Question)

  • Q1. Oops About c++ Dbms Data structures

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident during interviews

Analyst Interview Questions & Answers

TCS user image Anonymous

posted on 9 May 2022

I applied via Walk-in and was interviewed before May 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Technical 

(1 Question)

  • Q1. Basic tech questions to medium hard
Round 3 - HR 

(1 Question)

  • Q1. Negotiation is the main part of you have a offer it's better

Interview Preparation Tips

Interview preparation tips for other job seekers - Questions from resume and walk-ins have more chance

Analyst Interview Questions & Answers

IBM user image Anonymous

posted on 28 Feb 2015

Interview Questionnaire 

4 Questions

  • Q1. Are you flexible with night shifts?
  • Ans. 

    Yes, I am flexible with night shifts.

    • I have worked night shifts before and am comfortable with them.

    • I understand the importance of being available for work at all times.

    • I am willing to adjust my schedule to meet the needs of the company.

    • I am aware that night shifts may require a different sleep schedule and am prepared to make necessary adjustments.

  • Answered by AI
  • Q2. How can you prove to be an asset to our company?
  • Ans. 

    I have the skills, experience, and passion to contribute to the growth and success of your company.

    • My extensive experience in the industry will allow me to bring new ideas and perspectives to the table.

    • I have a proven track record of achieving targets and exceeding expectations.

    • My strong communication and interpersonal skills will enable me to work effectively with colleagues and clients alike.

    • I am a quick learner and ...

  • Answered by AI
  • Q3. Why are you not opting for post -graduations?
  • Ans. 

    I believe gaining practical experience is more valuable than pursuing further education at this point.

    • I want to focus on gaining practical experience in my field

    • I feel that further education may not necessarily enhance my skills or job prospects

    • I am satisfied with my current level of education and feel it is sufficient for my career goals

  • Answered by AI
  • Q4. Why didn’t you pursue graduation in your own home town?
  • Ans. 

    I wanted to explore new opportunities and gain exposure to different cultures.

    • I wanted to broaden my horizons and experience new things.

    • I believed that studying in a different city would provide me with more opportunities for personal and professional growth.

    • I wanted to meet new people and learn about different cultures.

    • I was excited to explore a new city and all that it had to offer.

    • I felt that studying in a different...

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: The written test had questions from quantitative aptitude and logical reasoning.

Round: HR Interview
Experience: After that was the interview round. In the interview round they asked me about what were my goals and where do I see myself in three years from now. They also asked me the reason why they should select me and not others.  
Second round of interview was a telephonic round. It was as follows:

1. A situation was given "You are a sales executive and the order of your customer has not reached his place. How can you help him out with this?

2. I was asked to pronounce few words like television, specialization etc.

3. To make a story on a phrase "dark stormy night ".

College Name: DELHI COLLEGE OF ARTS AND COMMERCE

Interview Questionnaire 

1 Question

  • Q1. Hey whatsup? (demo)

Interview Preparation Tips

Round: Test
Experience: Everything you can expect. (demo)
Duration: 2 hours
Total Questions: 100

Round: Behavioural Interview
Experience: Everything you can imagine (demo)

College Name: IIT Madras

I was interviewed in Mar 2017.

Interview Questionnaire 

2 Questions

  • Q1. How many samosas does your college canteen sell?
  • Q2. How many chairs are there in your college?

Interview Preparation Tips

Round: Guesstimate Interview
Experience: They asked me the question. I worked my way to the answer. The interviewers were helping me in the process. Cannot disclose the answer due to NDA.
Tips: Think simple. Start with basics and ask questions to the interviewer. More information is revealed only if you ask them right questions,

Skills: Knowledge Of MS Office, Proficiency In English

I was interviewed before Sep 2016.

Interview Questionnaire 

1 Question

  • Q1. It was an online technical test. Questions were related to ME outlook, mobile device management , Networking and many more

Interview Preparation Tips

Round: Grammar Round
Experience: It was a written English grammar test to analyse how grammatically sound you are.
Tips: Just revise your basic English grammar like prepositions verbs nd essay/paragraph writing

Round: COMMUNICATION SKILLS Round
Experience: In this round they ask you to speak something on the given topic or sometimes group discussion . Basically they test your vocabulary, your thought process, pronunciation, accent and above all confidence.
Tips: Be confident in whatever you speak. Remember if you get nervous you will need with your words .

Round: Technical Interview
Experience: This was an online test and it had 50 questions all objective types.
Tips: Be technically sound. You cannot Google them as these search engines are blocked

College Name: Babu Banarasi Das National Institute Of Technology And Management (BBDNITM)

Analyst Interview Questions & Answers

HCLTech user image Raj Hrithik

posted on 2 Sep 2017

I was interviewed in Jul 2017.

Interview Questionnaire 

1 Question

  • Q1. Experience summary and the roles

Interview Preparation Tips

Round: Test
Experience: I was allowed to write a test for 2hrs in that each headings seems to be different and also there is a section heading marks
Duration: 2 hours
Total Questions: 70

Round: Technical Interview
Experience: After finishing i was advised to attend 2nd round in that they ask about the detailed experience of my previous company and finally technical terms question also flows

Skills: Logical And Structured Thinking, Communication And Confidence, Attitude, Psychometric Test, Project Management

Interview Questionnaire 

3 Questions

  • Q1. Why IT if your from other branch
  • Ans. 

    To leverage my skills and passion for technology in a field that offers diverse opportunities for growth and innovation.

    • Passion for technology and its advancements

    • Strong analytical and problem-solving skills

    • Desire to work in a field that offers diverse opportunities for growth and innovation

    • Transferable skills from other branch that can be applied in IT

    • Interest in staying updated with the latest trends and developments

  • Answered by AI
  • Q2. Tell me about yourself
  • Q3. Questions on leadership

Interview Preparation Tips

Round: Test
Experience: Basic programming and aptitude
Tips: Programmes like to check the errors or finding output
Duration: 60 minutes
Total Questions: 40

Round: Technical Interview
Experience: Questions related to your field i was electronics so relating that

Round: HR Interview
Experience: HR is very friendly and asks only about your hobbies and life

Skills: basic c and c++
College Name: SATHYABAMA UNIVERSITY
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Teleperformance Interview FAQs

How many rounds are there in Teleperformance Charge Back Analyst interview?
Teleperformance interview process usually has 1 rounds. The most common rounds in the Teleperformance interview process are One-on-one Round.
How to prepare for Teleperformance Charge Back Analyst interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are Dispute Management, Arbitration, Banking Operations, Chargeback and Credit Card Operations.

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Teleperformance Charge Back Analyst Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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Teleperformance Charge Back Analyst Salary
based on 4 salaries
₹3 L/yr - ₹4 L/yr
15% less than the average Charge Back Analyst Salary in India
View more details

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based on 2 reviews

1.9/5

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1.9

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1.9

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1.6

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Job security

1.9

Company culture

1.6

Promotions

1.9

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