Teleperformance Charge Back Analyst Interview Questions and Answers

Q1. Tell me about your self
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Q2. How was your yesterday day please explain
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Q1. Online typing test
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Q2. Online versent test
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Q1. Tell me about your self
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Q2. How to handle aggressive customer
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Q1. Your introduction
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Q1. Past experience
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Q1. Which company is hiring for back office executive or in marketing sales?
Ans. The virtual question of each and every company a talent and skill but the many more question for executive whatever your hiring for i am interested in all that of category
Answered by Nikhil Panigrahi
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Q2. The company and the community of younger is interested in operating the system?
Ans. Yes the right way of the community as well as the I've interest in such type of job in backoffice or in marketing system
Answered by Nikhil Panigrahi
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Q3. There are so dawn people are still for the fresher you can't hire and that is question of my mind?
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Q1. Asked about 25modifier
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Q2. Asked about 59 modifier
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Behaviour test and numerical analysis test for 50 questions and passing 20 marks

Q1. Tell me about your self?
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Q2. Why was left previous job?
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Q3. How much you expect salary for our wns company pune branch?
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Q1. Hr will ask about yourself and what you know about the company
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Q2. Are you comfortable in rotational shift and all about your resume
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Then hr will share a link in email for aptitude test there are 3 parts 1 is for 15 minutes English grammar then 15 minutes basic knowledge then 5 minutes computer knowledge

Q1. Manger will ask basic questions like do you have space in your home for work and all the things you write in your resume
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Q1. Tell me about yourself
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Q2. What is DBMS? Are you aware about mysql
Ans. 
DBMS stands for Database Management System. Yes, I am aware of MySQL.
• DBMS is a software that manages databases, allowing users to interact with the data stored within them.

• MySQL is a popular open-source relational database management system.

• DBMS provides functionalities like data storage, retrieval, update, and deletion.

• MySQL uses SQL (Structured Query Language) for querying and managing the database.

• DBMS ensures data
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Q3. What is relational database
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Relational database is a type of database that stores and provides access to data points that are related to one another.
• Organizes data into tables with rows and columns

• Uses structured query language (SQL) to manipulate data

• Establishes relationships between tables using keys (primary and foreign keys)

• Examples: MySQL, PostgreSQL, Oracle Database
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Q1. Salary negotiation
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Q1. What is customers
Ans. 
Customers are individuals or entities who purchase goods or services from a business.
• Customers play a crucial role in the success of a business by providing revenue.

• Building strong relationships with customers can lead to repeat business and referrals.

• Understanding customer needs and preferences is essential for providing excellent service.

• Examples: A person buying a new phone from a store, a company hiring a catering
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Q1. What is customer service
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Customer service is the assistance and support provided to customers before, during, and after a purchase.
• Customer service involves addressing customer inquiries, resolving complaints, and providing guidance on products or services.

• It is important to be patient, empathetic, and knowledgeable when dealing with customers.

• Examples of good customer service include prompt responses to queries, personalized interactions, and
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