Teleperformance Associate Analyst Interview Questions and Answers

Q1. Relevance of indemnity and warrenty in service agreement?
Ans. 
Indemnity and warranty are important in service agreements to protect both parties from potential risks and liabilities.
• Indemnity clause ensures one party compensates the other for losses or damages incurred due to specified events.

• Warranty clause guarantees the quality and performance of the services provided.

• Indemnity and warranty clauses help clarify responsibilities and mitigate risks for both parties.

• Examples: A s...read more
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Typing Test 25-30 words per minute and 98 percent accuracy required

Q1. Tell me something about your self
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Q2. Little about company
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Q3. About your experience
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Q1. Got assessment based on excel
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Q2. Excel formulas, Google sheets, Microsoft Power point
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Q1. About yourself and your expectations from organization
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Q2. If you can work under pressure
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Yes, I am able to work well under pressure.
• I prioritize tasks and focus on the most important ones first

• I remain calm and composed, and try to find solutions to problems

• I communicate effectively with my team and ask for help when needed
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Q3. What you will do if working hours are getting stretched.
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There was three segments for first round was aptitude test which consists of 25 questions you need to do 12 questions correct which is qualifying then second segment was listening and speaking and then reading segment and at last comprehensive segment in which you have to listen a conversation between two persons about random topics then 5 question would be there to answer you have to answer.

Q1. Basics question related with your initial introduction.
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Q2. Where do you see yourself after few years? What's your expectation while working in this firm?
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Q1. Tell me about yourself
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Q2. What is your current job profile
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Q1. What is difference between guarantee and indemnity?
Ans. 
Guarantee is a promise to perform a duty or pay a debt if the other party fails to do so, while indemnity is a protection against loss or damage.
• Guarantee is a secondary obligation, triggered only if the primary obligation is not fulfilled.

• Indemnity is a primary obligation, providing protection against loss or damage.

• Guarantee involves three parties - guarantor, beneficiary, and obligor.

• Indemnity involves two parties -...read more
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Q2. What are syndicated loans?
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Syndicated loans are loans provided by a group of lenders to a single borrower, often used for large financing needs.
• Syndicated loans involve multiple lenders coming together to provide a loan to a single borrower.

• These loans are typically used for large financing needs, such as corporate acquisitions or project funding.

• The lenders in a syndicated loan may include banks, financial institutions, or private investors.

• Syn...read more
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Q3. What are MSA and SOW?
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MSA stands for Master Service Agreement and SOW stands for Statement of Work.
• MSA is a contract between a service provider and a client that outlines the terms and conditions of the services to be provided.

• SOW is a document that defines the scope of work, deliverables, timelines, and responsibilities for a specific project or service.

• MSA typically covers the overall relationship between the parties, while SOW focuses on...read more
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Q4. What are Termination Clauses
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Termination clauses are provisions in a contract that outline the conditions under which the contract can be ended.
• Termination clauses specify the circumstances under which a contract can be terminated by either party.

• They often include notice periods, reasons for termination, and any penalties for early termination.

• Examples of termination clauses include 'either party may terminate this agreement with 30 days' written...read more
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Aptitude test is the Amcat test.

Q1. In the Hr round they ask about personality.
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Q1. In one-on-one round they asked to introduce myself and chek my confidence and stability.
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Q2. Why should we hire you?
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I have the necessary skills, experience, and passion for the role.
• I have a strong background in data analysis and research.

• I am proficient in using analytical tools and software.

• I have excellent problem-solving and critical thinking abilities.

• I am a quick learner and adapt well to new technologies and methodologies.

• I have a proven track record of delivering high-quality work within deadlines.

• I am a team player and can ...read more
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Q3. What is your memorable day?
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My memorable day was when I graduated from college.
• Graduating from college was a significant milestone in my life.

• I felt a sense of accomplishment and pride on that day.

• It was a day filled with joy, celebrations, and memorable moments.

• I was surrounded by my friends, family, and loved ones who supported me throughout my educational journey.

• I received my degree and felt a sense of excitement for the future.

• It marked the ...read more
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Q1. What is joins? Explain brief.
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Joins are used to combine data from two or more tables based on a related column between them.
• Joins are used in SQL to retrieve data from multiple tables.

• There are different types of joins such as inner join, left join, right join, and full outer join.

• Inner join returns only the matching rows from both tables.

• Left join returns all the rows from the left table and matching rows from the right table.

• Right join returns al...read more
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Q2. What is subquey, truncate, delete
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Subquery is a query within another query. Truncate is used to delete all data from a table. Delete is used to remove specific rows from a table.
• Subquery is used to retrieve data from a table based on another query's result

• Truncate is faster than delete as it removes all data at once

• Delete is used to remove specific rows based on a condition

• Example: SELECT * FROM table1 WHERE column1 IN (SELECT column2 FROM table2)

• Examp...read more
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