Search

Interview Questions

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
  • Community
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Teleperformance Team. If you also belong to the team, you can get access from here

Teleperformance Verified Tick

Compare button icon Compare button icon Compare
3.9

based on 30.8k Reviews

Play video Play video Video summary

Filter interviews by

Teleperformance Assistant Manager Customer Care Interview Questions and Answers

Updated 30 Sep 2023

Teleperformance Assistant Manager Customer Care Interview Experiences

4 interviews found

Assistant Manager Customer Care Interview Questions & Answers

user image Anonymous

posted on 6 Oct 2022

I applied via Campus Placement and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Why you want to become a team lead and assume the once that you are a team lead then what type of changes you want to be done which will impact the process growth and what is the ability for a good team le...
    • Add your answer
  • Q2. Asking some KPI based questions and checked the excel knowledge to asking some formulas
    • Add your answer
  • Q3. Basic Excel formula and stank Ranking
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Before gave any interview be confident and while discover your self and share you complete thoughts and discribe your self

Assistant Manager Customer Care Interview Questions & Answers

user image Subham Shree

posted on 30 Sep 2023

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Sep 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Random Questions
    • Add your answer
Round 3 - Operation Round 

(3 Questions)

  • Q1. Question related to your previous experience
    • Add your answer
  • Q2. Situational based questions
    • Add your answer
  • Q3. Knowledge test for roles & responsibilities
    • Add your answer
Round 4 - Technical 

(2 Questions)

  • Q1. General knowledge test
    • Add your answer
  • Q2. Situational based questions
    • Add your answer
Round 5 - Aptitude Test 

Passing marks was 65

Interview Preparation Tips

Interview preparation tips for other job seekers - It's a very good company as compare to others. You can start your career and easily get promotion of you're hardworking.

Assistant Manager Customer Care Interview Questions Asked at Other Companies

asked in Country Holidays Travel India
Q1. What are the key responsibilities of a Client Relationship Manage ... read more
View answer (1)
View All

Assistant Manager Customer Care Interview Questions & Answers

user image Anonymous

posted on 16 Dec 2022

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Dec 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. Hello ABC, Can you please introduce yourself?
    • Add your answer
  • Q2. I'll give you a topic and will gibe you 2 minutes to think about it, once you are ready tell about the topic for atleast 5 minutes.
    • Add your answer
  • Q3. Why you are looking for a job change?
    • Add your answer
  • Q4. Tell me about your last weekend
    • Add your answer
Round 3 - Technical 

(2 Questions)

  • Q1. Tell me something about your last job role?
    • Add your answer
  • Q2. Why do you want to join teleperformance?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - They will ask you basic questions to check your communication skill, don't be nervous while having conversations that it.

Assistant Manager Customer Care Interview Questions & Answers

user image Anonymous

posted on 1 Apr 2022

I applied via Walk-in and was interviewed before Apr 2021. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Interrest and have to speak for 2 minutes on topic
    • Add your answer

Interview Preparation Tips

Topics to prepare for Teleperformance Assistant Manager Customer Care interview:
  • Customer Service
  • Bpo Operations
Interview preparation tips for other job seekers - Read about company and its existance.

Teleperformance interview questions for designations

 Customer Care Specialist

 (1)

 Customer Care

 (3)

 Customer Care Manager

 (1)

 Customer Care Executive

 (189)

 Customer Care Associate

 (8)

 Customer Care Representative

 (2)

 Customer Care Consultant

 (1)

 Assistant Manager WFM

 (1)

Top trending discussions

View All
Career Growth
2w
a quality analyst
Looking for at least 7 lakhs per annum
Let me start with this. I have done a hotel management course and got placed at IGI airport as a Guest service officer (Front office) where I was getting just 17k per month and after 9 months i resigned. Then I got the opportunity at one of the BPO- ienergizer as an executive agent and my initial salary was 26k per month. I thought it was a good hike and i joined this bpo. Now it's been almost 5 years of experience and now I am a quality analyst where I am getting 40k per month. Now I am not satisfied with my job it's kinda boring. My interests are more into the finance sector and I don't know what should be the best path where I can get 12 lakhs per annum within 1-2 year. I am ready for anything like improving my skill set and all. I don't know how to approach other companies with my current skill set as there are some companies when they see that guy is working in the bpo sector they just reject my cv. PLEASE SUGGEST ME WHAT SHOULD BE BEST APPROACH FROM HERE.
Got a question about Teleperformance?
Ask anonymously on communities.

Interview questions from similar companies

Analyst Interview Questions & Answers

R1 RCM user image Anonymous

posted on 28 Jan 2022

I applied via Referral and was interviewed before Jan 2021. There were 3 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself
    • Add your answer
Round 2 - Aptitude Test 

Reasoning
Speaking
Typing
Listening

Round 3 - HR 

(6 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. What is your family background?
    • Add your answer
  • Q3. Why should we hire you?
    • Add your answer
  • Q4. Where do you see yourself in 5 years?
    • Add your answer
  • Q5. What are your strengths and weaknesses?
    • Add your answer
  • Q6. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just stay confident prepare your intro really well

Analyst Interview Questions & Answers

R1 RCM user image Anonymous

posted on 26 Jul 2021

I applied via Referral and was interviewed in Jan 2021. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic questions about strength, weakness, future goals,etc.(being a fresher)
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be normal and confident. Focus on English communication.

Analyst Interview Questions & Answers

Firstsource Solutions user image Anonymous

posted on 13 Sep 2022

I applied via Walk-in and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Basic skills about the process knowledge
    • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. As usual just they view the subject matters
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be bold with your Skills of this domain as well as process

Analyst Interview Questions & Answers

Infosys BPM user image Anonymous

posted on 5 May 2017

I appeared for an interview in May 2017.

Interview Preparation Tips

Round: Test
Duration: 1 hour 5 minutes
Total Questions: 5

Skills: Integrity, Intelligence
College Name: Shasun jain college

Analyst Interview Questions & Answers

WNS user image Anonymous

posted on 11 May 2019

Interview Questionnaire 

3 Questions

  • Q1. Why did you leaving the job very early
  • Ans. 

    I left the job early due to personal reasons and a better opportunity.

    • Received a better job offer with higher pay and growth opportunities

    • Needed to relocate for personal reasons such as family or health

    • Found the job was not a good fit for my skills and career goals

    • Answered by AI
    Add your answer
  • Q2. Why you are expecting huge CTC
  • Ans. 

    I have extensive experience, skills, and qualifications that justify a higher salary.

    • I have a strong educational background and relevant certifications.

    • I have several years of experience in the industry, with a proven track record of success.

    • I possess specialized skills and expertise that are in high demand.

    • I have a history of exceeding performance targets and delivering exceptional results.

    • I have received positive fee...

    • Answered by AI
    Add your answer
  • Q3. How can we know whether you work for long time with us
  • Ans. 

    By demonstrating dedication, consistency, and commitment in my work, I can show that I am willing to work for a long time with the company.

    • Consistently meeting deadlines and exceeding expectations

    • Taking on additional responsibilities and projects

    • Seeking opportunities for growth and advancement within the company

    • Answered by AI
    Add your answer

Analyst Interview Questions & Answers

R1 RCM user image Anonymous

posted on 19 Jan 2022

I applied via Campus Placement and was interviewed before Jan 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic question regarding frontend technologies such as Html, CSS, javascript, Reactjs, Bootstrap and Computer Networking.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - So the interview was taken on core front end technologies and communication skills as it requires communication with our clients.
More about working at Teleperformance

Teleperformance Interview FAQs

How many rounds are there in Teleperformance Assistant Manager Customer Care interview?
Teleperformance interview process usually has 2-3 rounds. The most common rounds in the Teleperformance interview process are Resume Shortlist, HR and Technical.
What are the top questions asked in Teleperformance Assistant Manager Customer Care interview?

Some of the top questions asked at the Teleperformance Assistant Manager Customer Care interview -

  1. I'll give you a topic and will gibe you 2 minutes to think about it, once you a...read more
  2. Asking some KPI based questions and checked the excel knowledge to asking some ...read more
  3. Interrest and have to speak for 2 minutes on to...read more

Tell us how to improve this page.

Teleperformance Interviews By Designations

Interview Questions for Popular Designations

Teleperformance Assistant Manager Customer Care Interview Process

based on 4 interviews

1 Interview rounds

  • Resume Shortlist Round
View more

Interview Questions from Similar Companies

Concentrix Corporation Interview Questions
3.7
 • 1.7k Interviews
WNS Interview Questions
3.4
 • 1.1k Interviews
Infosys BPM Interview Questions
3.6
 • 971 Interviews
iEnergizer Interview Questions
4.6
 • 671 Interviews
Conneqt Business Solutions Interview Questions
3.6
 • 485 Interviews
Omega Healthcare Interview Questions
3.7
 • 458 Interviews
Firstsource Solutions Interview Questions
3.6
 • 308 Interviews
R1 RCM Interview Questions
3.9
 • 289 Interviews
HGS Interview Questions
3.8
 • 247 Interviews
IKS Health Interview Questions
3.6
 • 235 Interviews
View all

Fast track your campus placements

Rajasthan University Placement Questions
2 Interviews
Vellore Institute of Technology (VIT) Placement Questions
2 Interviews
Indian Institute of Technology (IIT), Bhuvaneshwar Placement Questions
2 Interviews
Jaipur National University, Jaipur Placement Questions
1 Interview
School of open learning (DU), Delhi Placement Questions
1 Interview
View all
Teleperformance Assistant Manager Customer Care Salary
based on 333 salaries
₹2 L/yr - ₹7 L/yr
At par with the average Assistant Manager Customer Care Salary in India
View more details

Teleperformance Assistant Manager Customer Care Reviews and Ratings

based on 98 reviews

3.2/5

Rating in categories

3.0

Skill development

3.0

Work-life balance

2.6

Salary

3.5

Job security

3.1

Company culture

3.0

Promotions

2.9

Work satisfaction

Explore 98 Reviews and Ratings
Teleperformance Salaries in India
Customer Care Executive
6.4k salaries
unlock blur

₹0.9 L/yr - ₹7 L/yr

Customer Service Executive
6.3k salaries
unlock blur

₹0.8 L/yr - ₹6.5 L/yr

Customer Service Associate
5.4k salaries
unlock blur

₹0.9 L/yr - ₹6.2 L/yr

Team Lead
3.5k salaries
unlock blur

₹1.4 L/yr - ₹8 L/yr

Senior Customer Service Executive
2.9k salaries
unlock blur

₹1 L/yr - ₹5.5 L/yr

Explore more salaries
Compare Teleperformance with

Concentrix Corporation

3.7
Compare

iEnergizer

4.6
Compare

WNS

3.4
Compare

Infosys BPM

3.6
Compare
Popular Calculators
Are you paid fairly?
Monthly In-hand Salary Calculator
Gratuity Calculator
HRA Calculator
Salary Hike Calculator
Did you find this page helpful?
Yes No
write
Share an Interview