Assistant Manager Customer Care
Assistant Manager Customer Care Interview Questions and Answers
Q1. What are the key responsibilities of a Client Relationship Manager?
A Client Relationship Manager is responsible for building and maintaining relationships with clients.
Identifying and understanding client needs
Communicating with clients to ensure satisfaction
Developing and implementing strategies to retain clients
Collaborating with other departments to provide solutions to clients
Tracking and analyzing client data to improve services
Resolving client issues and complaints
Upselling and cross-selling products or services to clients
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