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Tech Mahindra Chat Support Executive Interview Questions and Answers
Tech Mahindra Chat Support Executive Interview Experiences
8 interviews found
Anonymous
Selected
I applied via Recruitment Consulltant and was interviewed in Mar 2024. There were 5 interview rounds.
Typing test, one minute typing test
Essay of 150 words on a topic of their choice within 15 minutes.
(2 Questions)
- Q1. Hr round- tell me about yourself
- Q2. Why career gap? Why leaving current organisation?
(2 Questions)
- Q1. Ops round- what is kyc process, what is spi and pii, etc
- Ans.
KYC process refers to verifying the identity of customers to prevent fraud, while SPI and PII are types of sensitive information.
KYC process stands for Know Your Customer and involves verifying the identity of customers through documents like ID cards, passports, etc.
SPI stands for Sensitive Personal Information, such as financial details, while PII stands for Personally Identifiable Information, like name and address.
...
- Q2. What is aml, bfsi, ach and via transfer
- Ans.
AML stands for Anti-Money Laundering, BFSI stands for Banking, Financial Services, and Insurance, ACH stands for Automated Clearing House, and VIA Transfer is a method of transferring funds electronically.
AML is a set of procedures, laws, and regulations designed to prevent the practice of generating income through illegal actions.
BFSI refers to the industry encompassing banking institutions, financial services compani...
(2 Questions)
- Q1. Quite easy. Just follow instructions on screen and do in a quiet area.
- Q2. Will ask you to write - fill in the blanks, 80 words passage summaries, 200 words email, listen dictation and then write etc..
Interview Preparation Tips
The shift is also longer than most companies . 9.5 hours shift.
Skills evaluated in this interview
Neha Kumari
I applied via Recruitment Consulltant and was interviewed in May 2024. There was 1 interview round.
(2 Questions)
- Q1. Are you a british person
- Q2. Do you know how do a british person speak?
Interview Preparation Tips
Common topics like collage days, previous experience, it may b anything.
(1 Question)
- Q1. In the round three they will check your typing speed, 100 words per 7 mins. And also roll play will be there.
Interview Preparation Tips
What people are saying about Tech Mahindra
I applied via Naukri.com and was interviewed in Oct 2022. There were 2 interview rounds.
There are 3 stoops in this test
(6 Questions)
- Q1. First off all about your self
- Q2. And second Question want you want join this company
- Q3. And third question is A task the task is anything else So solve this task
- Q4. And final a group discussion how many days may you join
- Q5. And finally you are selected in this job
- Q6. & first week your joining letter to mail
Interview Preparation Tips
Tech Mahindra interview questions for designations
I applied via Naukri.com and was interviewed in Apr 2022. There were 4 interview rounds.
(4 Questions)
- Q1. Tell me about yourself
- Ans.
I am a dedicated and experienced Chat Support Executive with excellent communication skills.
I have worked as a Chat Support Executive for 3 years, assisting customers with their queries and concerns.
I am proficient in using chat support software and have a strong understanding of customer service principles.
I have a proven track record of resolving customer issues efficiently and effectively.
I am skilled in multitaskin...
- Q2. What do you mean by women empowerment
- Ans.
Women empowerment refers to the process of granting women equal rights, opportunities, and access to resources and decision-making power.
Women empowerment involves promoting gender equality and challenging gender stereotypes.
It includes providing education and skill development opportunities to women.
Empowering women economically by promoting entrepreneurship and employment.
Ensuring women's participation in political a...
- Q3. Tell me something about CHILD LABOUR
- Ans.
Child labour refers to the employment of children in any work that deprives them of their childhood, education, and potential.
Child labour is a violation of children's rights and a form of exploitation.
It is prevalent in many developing countries, where poverty and lack of education are major factors.
Children are often forced to work in hazardous conditions, such as in mines, factories, and agriculture.
Child labour als...
- Q4. Why do you want to join BPO sector
- Ans.
I want to join the BPO sector because it offers a dynamic work environment and opportunities for personal and professional growth.
Opportunity to work with diverse clients and industries
Chance to develop strong communication and problem-solving skills
Exposure to new technologies and software
Opportunity to work in a fast-paced and challenging environment
Potential for career advancement and growth
Ability to contribute to ...
(1 Question)
- Q1. They will conduct grammar test
(1 Question)
- Q1. They will see your typing speed
(1 Question)
- Q1. They will conduct a chat round
Interview Preparation Tips
Interview Questionnaire
2 Questions
- Q1. Overall
- Q2. Just practice on your grammatical part. Very good company, humble trainer as well as team leaders.
Interview Questionnaire
1 Question
- Q1. Technical skills
Ashutalks
Interview questions from similar companies
Selected
I applied via Naukri.com and was interviewed in May 2024. There were 2 interview rounds.
(5 Questions)
- Q1. Tell me about your self
- Q2. What are your strength
- Q3. What are your hobbies
- Q4. Why should we hire you?
- Q5. Why do you want to work for our company?
Logical reasoning and verbal
I applied via Naukri.com and was interviewed in Apr 2024. There was 1 interview round.
(2 Questions)
- Q1. Self introduction
- Q2. Content moderation
Interview Preparation Tips
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Tech Mahindra Chat Support Executive Reviews and Ratings
based on 51 reviews
Rating in categories
|
Software Engineer
26.3k
salaries
|  ₹2 L/yr - ₹9.1 L/yr |
|
Senior Software Engineer
21.2k
salaries
| ₹5.5 L/yr - ₹22.5 L/yr |
|
Technical Lead
11.5k
salaries
| ₹9.1 L/yr - ₹38 L/yr |
|
Associate Software Engineer
5.4k
salaries
| ₹1.8 L/yr - ₹6 L/yr |
|
Team Lead
4.9k
salaries
| ₹5.1 L/yr - ₹16.8 L/yr |
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