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Accenture Chat Support Executive Interview Questions and Answers

Updated 28 Jun 2024

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Chat Support Executive Interview Questions

user image Nithya Pathani

posted on 28 Jun 2024

Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in May 2024.

2 Interview Rounds

1

HR Round (5 Questions)

  • Q1. Tell me about your self
  • Q2. What are your strength
  • Q3. What are your hobbies
  • Q4. Why should we hire you?
  • Q5. Why do you want to work for our company?
2

Aptitude Test Round

Logical reasoning and verbal

Interview questions from similar companies

Interview experience
2
 Poor
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed in Mar 2024.

5 Interview Rounds

1

Aptitude Test Round

Typing test, one minute typing test

2

Assignment Round

Essay of 150 words on a topic of their choice within 15 minutes.

3

One-on-one Round (2 Questions)

  • Q1. Hr round- tell me about yourself
  • Q2. Why career gap? Why leaving current organisation?
4

One-on-one Round (2 Questions)

  • Q1. Ops round- what is kyc process, what is spi and pii, etc
  • Q2. What is aml, bfsi, ach and via transfer
5

Versant Round (2 Questions)

  • Q1. Quite easy. Just follow instructions on screen and do in a quiet area.
  • Q2. Will ask you to write - fill in the blanks, 80 words passage summaries, 200 words email, listen dictation and then write etc..

Interview Preparation Tips

Interview preparation tips for other job seekers - Hr was dishonest. Told me a different in-hand figure during interview rounds. After I cleared all interviews and submitted documents, then she told me that in-hand salary wil ll be different and the amount told earlier was variable, and it was my fault that I didn't know this and not her that she didn't tell me upfront. And also additional 500-1000 rs fee for taking company transport which was not told earlier . So experience with HR was pretty bad. They are dishonest and bunch of liars. The consultant also took her side.
The shift is also longer than most companies . 9.5 hours shift.

Skills evaluated in this interview

Interview experience
2
 Poor
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 No response

I applied via Naukri.com and was interviewed in Apr 2024.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Self introduction
  • Q2. Content moderation

Interview Preparation Tips

Interview preparation tips for other job seekers - If you go also few companys they need American english with fluency if you know very well then only you should attend for interviews.

I applied via Campus Placement and was interviewed in Jan 2022.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (1 Question)

  • Q1. Tell me about yourself.
3

HR Round (1 Question)

  • Q1. Share details of your previous job.
4

HR Round (2 Questions)

  • Q1. Where do you see yourself in 5 years?
  • Q2. What are your salary expectations?

Interview Preparation Tips

Interview preparation tips for other job seekers - Motivation &struggle&amazing etc
Interview experience
1
 Bad
Difficulty level
 Moderate
Duration
 4-6 weeks
Result
 Not Selected

I applied via Recruitment Consulltant and was interviewed in May 2024.

1 Interview Round

1

chat rpund Round (2 Questions)

  • Q1. Are you a british person
  • Q2. Do you know how do a british person speak?

Interview Preparation Tips

Interview preparation tips for other job seekers - guys, don't waste your time for just a normal salary. you have to wait a lot almost for one month and then they will reject you that we are looking for a british person who can speak like a britisian not an indian
Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. Why do want to join chat process?
Interview experience
1
 Bad
Difficulty level
 -
Duration
 -
Result
 -

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Group Discussion Round

Common topics like collage days, previous experience, it may b anything.

3

Typing Test Round (1 Question)

  • Q1. In the round three they will check your typing speed, 100 words per 7 mins. And also roll play will be there.

Interview Preparation Tips

Interview preparation tips for other job seekers - There it will atleast 1 full day also they may ask you to come next day also. For some people interview process taking so long like 5 days (a week) to complete it.

I applied via Naukri.com and was interviewed in Oct 2022.

2 Interview Rounds

1

Assignment Round

There are 3 stoops in this test

2

One-on-one Round (6 Questions)

  • Q1. First off all about your self
  • Q2. And second Question want you want join this company
  • Q3. And third question is A task the task is anything else So solve this task
  • Q4. And final a group discussion how many days may you join
  • Q5. And finally you are selected in this job
  • Q6. & first week your joining letter to mail

Interview Preparation Tips

Interview preparation tips for other job seekers - Hi guys please suggest me what happened in it how did it happen

I applied via Naukri.com and was interviewed in Apr 2022.

4 Interview Rounds

1

HR Round (4 Questions)

  • Q1. Tell me about yourself
  • Q2. What do you mean by women empowerment
  • Q3. Tell me something about CHILD LABOUR
  • Q4. Why do you want to join BPO sector
2

grammar test Round (1 Question)

  • Q1. They will conduct grammar test
3

Typing Test Round (1 Question)

  • Q1. They will see your typing speed
4

chat process round Round (1 Question)

  • Q1. They will conduct a chat round

Interview Preparation Tips

Interview preparation tips for other job seekers - just be confident while speaking and don't be nervous and speak at least two minute for any topic that they give.

Interview Questions

Accenture Interview FAQs

How many rounds are there in Accenture Chat Support Executive interview?
Accenture interview process usually has 2 rounds. The most common rounds in the Accenture interview process are HR and Aptitude Test.
How to prepare for Accenture Chat Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Accenture. The most common topics and skills that interviewers at Accenture expect are Service Desk, Service operations, Solving Queries, US Shift and chat.

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Accenture Chat Support Executive Salary
based on 46 salaries
₹1.5 L/yr - ₹6 L/yr
32% more than the average Chat Support Executive Salary in India
View more details

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based on 3 reviews

1.9/5

Rating in categories

3.5

Skill development

1.9

Work-Life balance

1.9

Salary & Benefits

5.0

Job Security

2.7

Company culture

1.9

Promotions/Appraisal

2.7

Work Satisfaction

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