Accenture Chat Support Executive Interview Questions and Answers

Q1. Self introduction
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Q2. Content moderation
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Q1. Tell me about yourself.
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Q1. Share details of your previous job.
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Q1. Where do you see yourself in 5 years?
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Q2. What are your salary expectations?
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Q1. Tell me about yourself?
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Q2. Why did you leave your last company?
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Q3. What is your salary expectations?
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Q4. What was the quality parameters in previous company.
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Q5. What is customer Service?
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Q1. Why do want to join chat process?
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I enjoy helping customers and providing efficient support through chat.
• Enjoy interacting with customers

• Skilled in written communication

• Ability to multitask and handle multiple chats simultaneously
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Q1. Are you a british person
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Q2. Do you know how do a british person speak?
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Common topics like collage days, previous experience, it may b anything.

Q1. In the round three they will check your typing speed, 100 words per 7 mins. And also roll play will be there.
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There are 3 stoops in this test

Q1. First off all about your self
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Q2. And second Question want you want join this company
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Q3. And third question is A task the task is anything else So solve this task
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Q4. And final a group discussion how many days may you join
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Q5. And finally you are selected in this job
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Q6. & first week your joining letter to mail
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Q1. Tell me about yourself
Ans. 
I am a dedicated and experienced Chat Support Executive with excellent communication skills.
• I have worked as a Chat Support Executive for 3 years, assisting customers with their queries and concerns.

• I am proficient in using chat support software and have a strong understanding of customer service principles.

• I have a proven track record of resolving customer issues efficiently and effectively.

• I am skilled in multitaskin...read more
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Q2. What do you mean by women empowerment
Ans. 
Women empowerment refers to the process of granting women equal rights, opportunities, and access to resources and decision-making power.
• Women empowerment involves promoting gender equality and challenging gender stereotypes.

• It includes providing education and skill development opportunities to women.

• Empowering women economically by promoting entrepreneurship and employment.

• Ensuring women's participation in political a...read more
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Q3. Tell me something about CHILD LABOUR
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Child labour refers to the employment of children in any work that deprives them of their childhood, education, and potential.
• Child labour is a violation of children's rights and a form of exploitation.

• It is prevalent in many developing countries, where poverty and lack of education are major factors.

• Children are often forced to work in hazardous conditions, such as in mines, factories, and agriculture.

• Child labour als...read more
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Q4. Why do you want to join BPO sector
Ans. 
I want to join the BPO sector because it offers a dynamic work environment and opportunities for personal and professional growth.
• Opportunity to work with diverse clients and industries

• Chance to develop strong communication and problem-solving skills

• Exposure to new technologies and software

• Opportunity to work in a fast-paced and challenging environment

• Potential for career advancement and growth

• Ability to contribute to ...read more
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Q1. They will conduct grammar test
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Q1. They will see your typing speed
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Q1. They will conduct a chat round
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