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Tech Mahindra Service Desk Analyst Interview Questions and Answers

Updated 21 Mar 2022

3 interviews found

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Service Desk Analyst Interview Questions

user image Anonymous

posted on 21 Mar 2022

1 Interview Round

1

Technical Round (3 Questions)

  • Q1. No use only polics only manager in gof father
  • Q2. All nonsense questions no use in anyone
  • Q3. No questions required to study you are the best you can give interweave directly and you will select

Interview Preparation Tips

Interview preparation tips for other job seekers - Not use no one support clearly

Service Desk Analyst Interview Questions

user image Anonymous

posted on 21 Mar 2022

1 Interview Round

1

Technical Round (3 Questions)

  • Q1. No use only polics only manager in gof father
  • Q2. All nonsense questions no use in anyone
  • Q3. No questions required to study you are the best you can give interweave directly and you will select

Interview Preparation Tips

Interview preparation tips for other job seekers - Not use no one support clearly

Service Desk Analyst Interview Questions

user image Anonymous

posted on 16 Feb 2022

I applied via Naukri.com and was interviewed in Jan 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (1 Question)

  • Q1. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was easy to crack, nice company

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
Selected  Selected

3 Interview Rounds

1

One-on-one Round (3 Questions)

  • Q1. Self Introduction
  • Q2. Vocabulary test
  • Q3. Itil and vpn. role and responsibilities
2

Technical Round (1 Question)

  • Q1. Itil,vpn,role and responsibilities
3

Technical Round (1 Question)

  • Q1. Communication skills
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Campus Placement and was interviewed in Feb 2023.

5 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Aptitude Test Round

Aptitude is inborn potential to perform certain kinds of activities, whether physical or mental, and whether developed or undeveloped. Aptitude is often contrasted with skills and abilities, which are developed through learning.

3

Group Discussion Round

Group discussion (GD) is a comprehensive technique to judge the suitability of an individual and his appropriateness for admission, scholarship, job, etc. GD assesses the overall personality – thoughts, feelings and behaviour - of an individual in a group. A topic is presented to the group members for discussion.

4

HR Round (2 Questions)

  • Q1. Tell me something about yourself? ... What are your strengths? ... Why are you interested in this job? ... Where do you see yourself in the next 5 years? ... Wo...read more
  • Q2. Tell me about yourself. Why do you want to work for our company? What are your greatest strengths and weaknesses? Why are you looking for a change? Tell me abou...read more
5

Technical Round (1 Question)

  • Q1. Do you have any technical certifications? How many programming languages do you know? What are the different types of OS you are comfortable working with? What ...read more

Interview Preparation Tips

Interview preparation tips for other job seekers - Do you have any technical certifications?
How many programming languages do you know?
What are the different types of OS you are comfortable working with?#1. Identify Your Career Goals. ...
#2. Dedicate Time to the Search. ...
#3. Don't Limit Your Search to Online Resources. ...
#4. Make Networking Part of Your Everyday Life. ...
#5. Keep Yourself Busy. ...
#6. Optimize Your LinkedIn Profile. ...
#7. Use Several Job-Search Websites. ...
#8. Do Your research.

Skills evaluated in this interview

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Company Website and was interviewed in Aug 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (1 Question)

  • Q1. Experience, knowledge test, salary expectations.
3

Technical Round (3 Questions)

  • Q1. What is dns? How to your probe questions to users?
  • Q2. What is multi factor authentication?
  • Q3. What will you if the laptop is not connecting to internet?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Know yourself and your skills
Mark your value

Skills evaluated in this interview

Interview experience
3
 Average
Difficulty level
 Easy
Duration
 4-6 weeks
Result
 No response

I applied via Company Website and was interviewed in Jun 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

Technical Round (2 Questions)

  • Q1. What is service desk?
  • Q2. What is hardware and software?

Interview Preparation Tips

Interview preparation tips for other job seekers - Read the basics. It will help you to get job. The interview is very easy .Just be confident on yourself.

Skills evaluated in this interview

Service Desk Analyst Interview Questions

Capgemini user image M. Bhavana priya

posted on 27 Apr 2022

I applied via Instagram job pages and was interviewed in Mar 2022.

1 Interview Round

1

HR Round (1 Question)

  • Q1. 1.Tell me about your self? 2.explain about the project work you have done 3.Strength and weakness 4.Hobbies 5.resume based questions. 6.Are you ready to re loca...read more

Interview Preparation Tips

Interview preparation tips for other job seekers - 1) As I am still pursuing my graduation , due to college timings I was a bit late than the scheduled time, I received a mail " You can log out now " But immediatly I kept a mail for the help line Then I waited for 30 min then I got connected for the interview call, so it may take time but be on website till you get the interview notification
2 ) the HR questioned me how I'll be dealing with things and managing time. So, be ready to answer any kind of questions might be situational based, project, resume based, etc what ever you answer there will be a question from it so think before you answer, so that you can explain the HR.
I had both Technical and HR round where the interviewers where very friendly. No need to be tensed If you know what you are answering you'll be able to handle it smoothly.
All the Best 👍💯

I applied via Referral and was interviewed in Sep 2022.

5 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

HR Round (1 Question)

  • Q1. 1- Tell me something about yourself 2- What was your previous Experience 3- Tell me something about your family background
3

Technical Round (1 Question)

  • Q1. 1-How do you connect a printer using an IP address 2- Scenario-based questions ( How would you help a client from the healthcare industry who is finding difficu...read more
4

Assignment Round

An automated email gets triggered by Pearson group as they are the 3rd party service providers for HCL for the Versant test.

5

HR Round (1 Question)

  • Q1. If you clear the Versant round, You will be contacted through HR for the salary discussion.

Interview Preparation Tips

Topics to prepare for HCLTech Service Desk Analyst interview:
  • Youtube (
  • Pearson versant
Interview preparation tips for other job seekers - Make sure you go through YouTube videos for the versant test and practice it for at least a day.

Make sure you record your voice and correct it if you're mispronouncing it.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
2

Assessment Round (2 Questions)

  • Q1. What is your favourite movie and festival
  • Q2. What is you favorite cartoon.?

Interview Preparation Tips

Interview preparation tips for other job seekers - Karma Always comes with good fortunes, and will get you the great success, not just a tries

Tech Mahindra Interview FAQs

How many rounds are there in Tech Mahindra Service Desk Analyst interview?
Tech Mahindra interview process usually has 1-2 rounds. The most common rounds in the Tech Mahindra interview process are Technical, Resume Shortlist and HR.
How to prepare for Tech Mahindra Service Desk Analyst interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Tech Mahindra. The most common topics and skills that interviewers at Tech Mahindra expect are Service Desk, Technical Support, IT Service Desk, International Voice Process and IT Helpdesk.
What are the top questions asked in Tech Mahindra Service Desk Analyst interview?

Some of the top questions asked at the Tech Mahindra Service Desk Analyst interview -

  1. No questions required to study you are the best you can give interweave directl...read more
  2. No use only polics only manager in gof fat...read more
  3. All nonsense questions no use in any...read more

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Tech Mahindra Service Desk Analyst Salary
based on 107 salaries
₹2.2 L/yr - ₹7 L/yr
6% more than the average Service Desk Analyst Salary in India
View more details

Tech Mahindra Service Desk Analyst Reviews and Ratings

based on 11 reviews

2.8/5

Rating in categories

3.9

Skill development

3.6

Work-Life balance

3.5

Salary & Benefits

3.8

Job Security

3.5

Company culture

3.3

Promotions/Appraisal

3.6

Work Satisfaction

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