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Tech Mahindra Service Desk Analyst Reviews

Updated 30 Mar, 2024

Overall Rating

2.8/5

based on 11 reviews

Rating distribution

5

3 (27.3%)

4

1 (9.1%)

3

3 (27.3%)

2

2 (18.2%)

1

2 (18.2%)

Category Ratings

3.9

Skill development

3.8

Job security

3.6

Work-life balance

3.6

Work satisfaction

3.5

Company culture

3.5

Salary

3.3

Promotions

What employees say about Tech Mahindra?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

57% employees reported

Flexible timing

67% employees reported

No travel

60% employees reported

View more detailed insights

Gender based rating

2.3

Rated by Women

5 reviews

3.4

Rated by Men

6 reviews

Tech Mahindra is rated 2.8 out of 5 stars on AmbitionBox, based on 11 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction wit ... Read more

Tech Mahindra is rated 2.8 out of 5 stars on AmbitionBox, based on 11 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

11 reviews found

Sort by: Popular

Service Desk Analyst in Hyderabad / Secunderabad

Full Time

·

IT Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 29 Jun 2022

Likes

Supportive management

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

na

Work Details

Work timings: Flexible Timings

Service Desk Analyst in Bangalore / Bengaluru

Full Time

·

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 01 Nov 2022

Likes

Learning Opportunities

Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good

Dislikes

Internal promotion salary hike

Salary - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

What people are saying about Tech Mahindra

View All

a senior associate

Need Suggestions on Job Offers

Hi Everyone, I am currently working at Accenture as a Consultant with a fixed CTC of 10.70 LPA. I have received offers for a senior position from both Deloitte USI and Tech Mahindra: Deloitte USI: 19.5 LPA (fixed) Tech Mahindra: 20 LPA (fixed) I would appreciate your suggestions on which offer would be a better choice. Looking forward to your insights! Thanks.

Got a question about Tech Mahindra?

Ask anonymously on communities.

Service Desk Analyst in Mumbai

Full Time

·

Service Delivery Department

2.0

Overall Rating

2.0

Category Ratings

5.0

Salary

5.0

Skill development

1.0

Job security

2.0

Promotions

5.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 01 Mar 2023

Likes

The ambience.

Salary - Excellent
Skill development - Excellent
Work satisfaction - Excellent

Dislikes

Operations Team, They are biased, even HR is Admixed with Operations, They will never listen or consider Employees concern and always be baised and protect Operations Team.

Job security - Bad
Promotions - Poor
Company culture - Bad
Work-life balance - Poor

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Service Desk Analyst (working remotely)

Contractual

·

IT Infrastructure Services Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 27 Mar 2023

Likes

good and bad place to work in

Dislikes

nothing but yet

Work Details

Work days: Rotational Shift (Strict Timings)

Service Desk Analyst in Hyderabad / Secunderabad

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 15 Oct 2022

Likes

I will say it would be a good to learn organization

Salary - Good
Skill development - Good
Company culture - Good
Work-life balance - Good

Dislikes

Management is very bad

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Service Desk Analyst in Pune

Software Development Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 07 May 2022

Likes

everything

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Good

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Service Desk Analyst in Malad

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

3.0

Skill development

4.0

Job security

1.0

Promotions

3.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 11 Apr 2022

Likes

Friendly work culture

Job security - Good

Dislikes

Salary increment

Salary - Poor
Promotions - Bad
Company culture - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

You are reading trusted reviews. Keep reading to find out more about Tech Mahindra.

Service Desk Analyst in Chenani

Sales & Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 12 Dec 2021

Likes

It is good for freshers and its ha good work culture

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Discover interview dos and don'ts from real experiences

Service Desk Analyst in Malad mumbai

Full Time

·

Administrative Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

2.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 13 Jan 2021

Likes

About the value the company give

Dislikes

The management is not delivering the real value what the employer give to the employee

Salary - Poor
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor

Work Details

The job role iss really interesting

Work timings: Flexible Timings

Work related travel: This is a desk job.

Service Desk Analyst in Mumbai Suburban

IT Support Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

3.0

Skill development

5.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 31 May 2022

Likes

Job security ...........

Job security - Excellent

Dislikes

Too much manipulation.....

Salary - Bad
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work timings: Strict Timings

Service Desk Analyst in Mumbai

Full Time

·

Technology / IT Department

1.0

posted on 30 Mar 2024

Overall Rating

More about working at Tech Mahindra

HQ - Pune, Maharashtra, India
IT Services & Consulting
1 Lakh+ Employees (India)
Public
Analytics & KPO
Engineering & Construction

Tell us how to improve this page.

Tech Mahindra Reviews by Designations

Tech Mahindra Software Engineer Reviews
Tech Mahindra Senior Software Engineer Reviews
Tech Mahindra Customer Service Associate Reviews
Tech Mahindra Customer Care Executive Reviews
Tech Mahindra Customer Support Associate Reviews
Tech Mahindra Customer Support Executive Reviews
Show more
Tech Mahindra Customer Service Executive Reviews
Tech Mahindra Associate Reviews
Tech Mahindra Technical Lead Reviews
Tech Mahindra Team Lead Reviews

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 11 Tech Mahindra reviews submitted by Tech Mahindra employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Tech Mahindra is the right company for you. 57% of employees ...reported the working days at Tech Mahindra as Monday to Friday. 67% employees reported the work timings at Tech Mahindra as Flexible timing. Read more

Home >
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Tech Mahindra Reviews >
Tech Mahindra Service Desk Analyst Reviews

Tech Mahindra Service Desk Analyst Salary

based on 109 salaries

₹2 L/yr - ₹7.7 L/yr

6% more than the average Service Desk Analyst Salary in India

View more details

Employee Benefits for Tech Mahindra Service Desk Analyst

Office cab/shuttle

2 total responses

Health insurance

1 total response

Job/Soft skill training

1 total response

Cafeteria

1 total response

View All

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