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Tech Mahindra Customer Support Associate Interview Questions, Process, and Tips

Updated 3 Dec 2024

Top Tech Mahindra Customer Support Associate Interview Questions and Answers

View all 30 questions

111 Tech Mahindra Customer Support Associate Interview Experiences

317 questions found

Sort by: Popular
Interview experience
3
 Average
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Naukri.com and was interviewed in Nov 2024.

2 Interview Rounds

1

Case Study Round

Executive Summary/Synopsis. Introduce the topic area of the report. .
Introduction. Summarise the your task.
Findings. Identify the key problems you have identified by:
Discussion. Summarise the major problem(s).
Conclusion.
Recommendations.
References.

2

HR Round (5 Questions)

  • Q1. What is ir strength s
  • Q2. Tell me about ur life
  • Q3. What kind of role do u want
  • Q4. What is ur qualification
  • Q5. Are you intrested ratational shifts

Interview Preparation Tips

Interview preparation tips for other job seekers - Improve ur skills
Communication skills
Convencing with customer
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

4 Interview Rounds

1

HR Round (2 Questions)

  • Q1. What's your strength?
  • Q2. What's your weakness?
2

Aptitude Test Round

Average, percentage calculation

3

HR Round (3 Questions)

  • Q1. Introduce about yourself?
  • Q2. Why you are joining this organisation?
  • Q3. What's your versant test score?
4

HR Round (2 Questions)

  • Q1. Why you are switching your field?
  • Q2. Are you sure you want to join this organisation?

Interview Preparation Tips

Interview preparation tips for other job seekers - Versant test is best test to check communication

Get interview-ready with top interview questions

Customer Support Associate Interview Questions

user image Subhash Kumar

posted on 8 Apr 2024

Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Mar 2024.

2 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. Introduction and qualification.
  • Q2. Tell me about yourself. are you fresher or experienced.
2

Case Study Round

In the client round, the client will chat with you on google chat and you have to resolve the queries of client and provide cx satisfactions.

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Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. What is customer support associate
  • Q2. What is your dailey life routine

Tech Mahindra interview questions for designations

 Customer Support

 (4)

 Senior Customer Support Associate

 (3)

 Associate Customer Support Executive

 (2)

 Associate Customer Support Engineer

 (1)

 Customer Associate

 (11)

 Support Associate

 (1)

 Customer Support Executive

 (87)

 Customer Support Officer

 (1)

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Jul 2024.

1 Interview Round

1

Aptitude Test Round

Aptitude test related to personality check were there along with different tests

Interview Preparation Tips

Topics to prepare for Tech Mahindra Customer Support Associate interview:
  • Women empowerment
Interview preparation tips for other job seekers - Be confident!

Customer Support Associate Interview Questions

user image Sovabati Pani

posted on 21 Mar 2024

Interview experience
5
 Excellent
Difficulty level
 Hard
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Approached by Company and was interviewed in Feb 2024.

3 Interview Rounds

1

Aptitude Test Round

There were 10 questions on aptitude.Which I had to answer it within 10mins.

2

HR Round (1 Question)

  • Q1. Self introduction and my vision towards my future .Why do I wanted to join Techmahindra?
3

Technical Round (1 Question)

  • Q1. There were some typing test and coding de-coding test.

Customer Support Associate Jobs at Tech Mahindra

View all
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Feb 2024.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Why you want to join this company ?
  • Q2. Why should I Hire you ?

Customer Support Associate interview

user image Tech With Singh

posted on 16 Nov 2021

Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Self introduction
  • Q2. About customer support

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company and interview is in a friendly manner.
Interview experience
3
 Average
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via LinkedIn and was interviewed in Aug 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (4 Questions)

  • Q1. Hindi language interview
  • Q2. Ans interview Hindi language
  • Q3. Question Hindi mein
  • Q4. Jo bhi question karne hain hindi mein panch 5
3

Case Study Round

Accounting finance B.Com

Interview Preparation Tips

Topics to prepare for Tech Mahindra Customer Support Associate interview:
  • Hindi
Interview preparation tips for other job seekers - B.com Hindi language interview time

Tech Mahindra Interview FAQs

How many rounds are there in Tech Mahindra Customer Support Associate interview?
Tech Mahindra interview process usually has 2-3 rounds. The most common rounds in the Tech Mahindra interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Tech Mahindra Customer Support Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Tech Mahindra. The most common topics and skills that interviewers at Tech Mahindra expect are customer support, Customer Service, voice process, Domestic BPO and Communication Skills.
What are the top questions asked in Tech Mahindra Customer Support Associate interview?

Some of the top questions asked at the Tech Mahindra Customer Support Associate interview -

  1. How can you tackle your customer in real time scenar...read more
  2. How would you handle an irated CX and what is the meaning of emotions according...read more
  3. How would you handle an angry custom...read more
How long is the Tech Mahindra Customer Support Associate interview process?

The duration of Tech Mahindra Customer Support Associate interview process can vary, but typically it takes about less than 2 weeks to complete.

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Interview Process at Tech Mahindra Customer Support Associate

based on 28 interviews in last 1 year

2 Interview rounds

  • HR Round 1
  • HR Round 2
View more

People are getting interviews through

based on 87 Tech Mahindra interviews
Job Portal
WalkIn
Referral
Company Website
Recruitment Consultant
52%
20%
14%
3%
2%
9% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Tech Mahindra Customer Support Associate Salary
based on 3.8k salaries
₹0.6 L/yr - ₹7 L/yr
5% less than the average Customer Support Associate Salary in India
View more details

Tech Mahindra Customer Support Associate Reviews and Ratings

based on 822 reviews

3.5/5

Rating in categories

3.4

Skill development

3.3

Work-Life balance

3.1

Salary & Benefits

3.3

Job Security

3.3

Company culture

2.9

Promotions/Appraisal

3.1

Work Satisfaction

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