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Synchrony
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
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I applied via Recruitment Consulltant and was interviewed before Mar 2022. There were 2 interview rounds.
Customer service involves providing assistance and support to customers in a friendly and efficient manner.
Listen actively to customers' concerns and needs
Offer solutions and options to resolve issues
Maintain a positive and professional attitude
Follow up with customers to ensure satisfaction
Provide clear and concise communication
Examples: resolving billing disputes, answering product questions, assisting with account s
The role of a Senior Fraud Specialist is important because it helps protect individuals and organizations from financial losses due to fraudulent activities.
Identifies and investigates potential fraudulent activities
Develops and implements fraud prevention strategies
Analyzes data and patterns to detect fraud
Collaborates with law enforcement agencies and legal teams
Educates and trains employees on fraud awareness and pr...
I have a Bachelor's degree in Accounting and have completed various fraud detection and prevention courses.
Bachelor's degree in Accounting
Completed fraud detection and prevention courses
Continuously learning and staying up-to-date on industry trends
Seeking new opportunities to grow professionally, enhance skills, and contribute to impactful projects.
Career Growth: Looking for roles that offer advancement, such as moving from junior analyst to senior analyst.
Skill Development: Seeking opportunities to learn new tools or methodologies, like mastering data visualization software.
Impactful Work: Desire to contribute to projects that make a difference, such as analyzi...
I applied via Approached by Company and was interviewed in Dec 2024. There were 2 interview rounds.
I have worked on projects involving data processing, analysis, and visualization using technologies like Python, SQL, and Apache Spark.
Developed data pipelines using Python and Apache Spark
Performed data analysis and visualization using SQL and Tableau
Worked on optimizing data storage and retrieval processes
Experience with cloud platforms like AWS for data processing
I applied via Company Website and was interviewed in Nov 2024. There was 1 interview round.
Synchrony interview questions for popular designations
Anagrams of a given string in another string
Create a hashmap of characters in the given string
Iterate through the other string and check for anagrams using the hashmap
Return an array of strings containing the anagrams found
Get interview-ready with Top Synchrony Interview Questions
Campaign performance can be measured through key performance indicators (KPIs) such as conversion rate, click-through rate, return on investment (ROI), and customer acquisition cost.
Track conversion rate to measure the percentage of users who completed a desired action after interacting with the campaign.
Monitor click-through rate to assess the percentage of users who clicked on a link or ad within the campaign.
Calcula...
I appeared for an interview in Mar 2025, where I was asked the following questions.
ISO is an international organization that develops and publishes standards for various industries.
ISO stands for International Organization for Standardization.
ISO develops and publishes international standards to ensure quality, safety, and efficiency in products and services.
Examples of ISO standards include ISO 9001 for quality management and ISO 27001 for information security management.
I communicate to my team through regular team meetings, one-on-one discussions, emails, and instant messaging.
Hold regular team meetings to discuss goals, progress, and challenges
Have one-on-one discussions to provide feedback and address individual concerns
Use emails for important updates and documentation
Utilize instant messaging for quick communication and coordination
Encourage open communication and feedback from t
Campaign Analytics involves tracking and analyzing data related to marketing campaigns to optimize performance.
Campaign Analytics involves tracking key metrics such as conversion rates, click-through rates, and return on investment.
It helps in understanding the effectiveness of different marketing channels and strategies.
By analyzing campaign data, businesses can make data-driven decisions to improve future campaigns.
E...
I applied via Job Fair and was interviewed in Oct 2024. There were 2 interview rounds.
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The duration of Synchrony interview process can vary, but typically it takes about less than 2 weeks to complete.
based on 72 interviews
Interview experience
based on 1.1k reviews
Rating in categories
Senior Customer Service Representative
229
salaries
| ₹2.5 L/yr - ₹6.2 L/yr |
Senior Representative
224
salaries
| ₹2.8 L/yr - ₹6.5 L/yr |
Senior Analyst
203
salaries
| ₹5.3 L/yr - ₹21 L/yr |
Manager
164
salaries
| ₹6.8 L/yr - ₹24 L/yr |
Senior Associate
148
salaries
| ₹2.9 L/yr - ₹6.5 L/yr |
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