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Startek Team Leader TL Interview Questions and Answers

Updated 18 May 2021

Startek Team Leader TL Interview Experiences

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Team Leader TL Interview Questions & Answers

user image amul jadhav

posted on 18 May 2021

Interview Questionnaire 

2 Questions

  • Q1. How would u control attrition?
  • Ans. 

    To control attrition, focus on employee engagement, career development, and effective communication.

    • Create a positive work environment to increase employee satisfaction.

    • Offer opportunities for career growth and development.

    • Provide regular feedback and recognition to motivate employees.

    • Implement effective communication channels to address concerns and resolve issues promptly.

    • Conduct exit interviews to understand the rea...

  • Answered by AI
  • Q2. How would your control shrinkage?
  • Ans. 

    I would control shrinkage by implementing strict inventory management procedures and conducting regular audits.

    • Implementing strict inventory management procedures

    • Conducting regular audits

    • Training employees on proper inventory handling

    • Monitoring high-risk areas

    • Investigating any discrepancies

    • Implementing security measures such as CCTV cameras and security tags

    • Collaborating with law enforcement agencies if necessary

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be clear on concepts and terminologies.

Interview questions from similar companies

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. What are your salary expectations?

Interview Preparation Tips

Interview preparation tips for other job seekers - I need your jobs collection jobs in 3 year +
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Last work experience
  • Q2. About my work experience
Round 2 - One-on-one 

(2 Questions)

  • Q1. How to manage a process and build a team from no where
  • Ans. 

    To manage a process and build a team from scratch, start by defining goals, roles, and responsibilities. Recruit diverse talent, provide training, and foster a positive team culture.

    • Define clear goals and objectives for the team

    • Identify key roles and responsibilities needed for the process

    • Recruit diverse talent with the necessary skills and experience

    • Provide training and development opportunities for team members

    • Foster...

  • Answered by AI
  • Q2. How to maintain a mis and dialer
  • Ans. 

    Maintain a MIS and dialer by regularly updating data, monitoring performance, troubleshooting technical issues, and training team members.

    • Regularly update data in the MIS system to ensure accuracy

    • Monitor performance metrics on the dialer to identify areas for improvement

    • Troubleshoot technical issues with the MIS and dialer software

    • Provide training to team members on how to effectively use the MIS and dialer systems

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Oct 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Reasoning logical and professional questions of leadership

Round 2 - Assignment 

Basics concepts.leadership skills and behavioral skills

Interview Preparation Tips

Interview preparation tips for other job seekers - Try hard
Interview experience
3
Average
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Newspaper Ad and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. How the internet works
  • Ans. 

    The internet is a global network of interconnected computers that communicate using standardized protocols.

    • The internet is made up of a vast network of computers connected through physical cables, wireless signals, and satellite links.

    • Data is transmitted across the internet in the form of packets, which are small units of data that travel through various network devices to reach their destination.

    • Websites are hosted on...

  • Answered by AI
  • Q2. Why do we hire you
  • Ans. 

    I have a proven track record of exceeding sales targets, strong leadership skills, and a passion for motivating and developing team members.

    • Proven track record of exceeding sales targets

    • Strong leadership skills

    • Passion for motivating and developing team members

  • Answered by AI

Skills evaluated in this interview

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Basic introduction. Tell me about yourself?
  • Ans. 

    Experienced team leader with a background in retail management and a passion for motivating and developing team members.

    • Over 5 years of experience in retail management

    • Proven track record of successfully leading teams to achieve sales targets

    • Skilled in coaching and mentoring team members to reach their full potential

    • Strong communication and interpersonal skills

    • Passionate about creating a positive work environment

  • Answered by AI
  • Q2. What about your work experience?
  • Ans. 

    I have over 5 years of experience in leadership roles, including managing teams and overseeing projects.

    • Managed a team of 10 employees in my previous role

    • Successfully implemented a new project management system that improved efficiency by 20%

    • Led weekly team meetings to discuss progress and address any issues

    • Trained new team members on company policies and procedures

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Best place for fresher joiners after completing their tenure need to switch the company.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Discussed about Previous Job Role, Process & KRA/KPI
  • Q2. Discussed About Package

Interview Preparation Tips

Interview preparation tips for other job seekers - Feel Better if we Recieved Pay Slip month on month post getting Salary Credit

Interview Questionnaire 

1 Question

  • Q1. Process knowledge of commercial lending.
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell us something about ourselves
  • Ans. 

    You are a leading company in the tech industry known for innovation and cutting-edge products.

    • Known for innovation and cutting-edge products

    • Leading company in the tech industry

    • Highly respected in the field

  • Answered by AI
  • Q2. Real time situation base questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Better

I applied via Naukri.com and was interviewed in Jan 2020. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. As a Team Lead, can you demonstrate an example of ownership and coordination in relation to each other?
  • Q2. If an agent is not performing well in the team, how do you approach to improve the agent's performance?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident with SLAs, reporting skills and analytics. Always give examples from personal experience when you explain something. Do not show any hesitation to do night shift. Always be prepared for reasons why you want to join Mindtreee or quit the current company.

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Startek Team Leader TL Reviews and Ratings

based on 2 reviews

4.1/5

Rating in categories

3.2

Skill development

4.1

Work-life balance

3.2

Salary

4.1

Job security

3.2

Company culture

3.7

Promotions

3.2

Work satisfaction

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