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Startek Interview Questions, Process, and Tips for Experienced
Top Startek Interview Questions and Answers for Experienced
- Q1. What do you know about Call Centre?asked in Customer Care Executive interview
- Q2. What do you means by cause and effect diagram.asked in Quality Analyst interview
- Q3. How will you manage a process and drive key performance indicators (KPIs) when 80% of the workforce consists of new hires and only 20% have prior experience?asked in Operations Manager interview
Startek Interview Experiences for Experienced
223 interviews found
Anonymous
I applied via Naukri.com and was interviewed in Apr 2023. There were 2 interview rounds.
(6 Questions)
- Q1. The HR interview includes Questions such as about your previous job roles, core skills , Qualifications, Weakness and Salary Expectations 1 - Tell me something about yourself 2- Why do you want this Job?...
- Q2. Tell me something about yourself
- Ans.
I am a customer-oriented individual with excellent communication skills and a passion for problem-solving.
I have experience in customer service roles, where I have honed my skills in handling customer queries and complaints.
I am a quick learner and can adapt to new situations easily.
I am a team player and enjoy collaborating with colleagues to achieve common goals.
I am proficient in using various customer support tools...
- Q3. Why do u want this job?
- Ans.
I am passionate about helping people and providing excellent customer service.
I enjoy interacting with people and solving their problems.
I have previous experience in customer service and have received positive feedback from customers.
I am excited about the opportunity to work for a company with a strong reputation for customer satisfaction.
I am eager to learn and grow in this role, and to contribute to the success of
- Q4. Why are you leaving your current company??
- Ans.
Looking for better growth opportunities and a more challenging role.
Current company does not offer opportunities for growth and development.
Seeking a more challenging role to enhance skills and gain experience.
Interested in exploring new industries and expanding knowledge.
No issues with current company, just looking for a change to further career goals.
- Q5. Describe a time you dealt with a difficult colleague and how did you resolve it?
- Ans.
I once had a colleague who was constantly negative and uncooperative. I addressed the issue by having a one-on-one conversation with them.
I approached the colleague privately and calmly expressed my concerns about their behavior
I listened to their perspective and tried to understand their reasons for acting that way
I suggested finding a compromise and working together to improve our communication and collaboration
We ag...
- Q6. Where do you see yourself in five years?
- Ans.
In five years, I see myself as a senior customer support executive, leading a team of professionals and contributing to the growth of the company.
I plan to develop my skills and knowledge in customer support and management.
I aim to take on more responsibilities and lead a team of customer support executives.
I want to contribute to the growth of the company by providing excellent customer service and implementing new st...
Interview Preparation Tips
• Be presentable
• Do your Research
• Mind your Attitude
• Be honest
• Maintain good body language
• Be on time
• Be prepared to face concerns
• Know your audience
Customer Support Executive Interview Questions asked at other Companies
I applied via Naukri.com and was interviewed in Apr 2023. There were 2 interview rounds.
(2 Questions)
- Q1. Tell me about your palce
- Q2. Your Daily routine
(3 Questions)
- Q1. Tell me about your family background
- Q2. Tell me about your self in company need language
- Q3. What is blinkit
I applied via Walk-in and was interviewed in Jul 2023. There were 3 interview rounds.
(1 Question)
- Q1. Self and How to convince customer explain
- Ans.
I am a dedicated and customer-focused individual with excellent communication skills. I can convince customers by understanding their needs and providing personalized solutions.
Highlighting my strong communication skills and ability to empathize with customers
Demonstrating my knowledge of the products/services and how they can benefit the customer
Showing genuine interest in helping the customer and addressing their con...
(1 Question)
- Q1. Skills checked, Company rules
(1 Question)
- Q1. Skills checking and salary explianed
B.P.O Interview Questions asked at other Companies
(2 Questions)
- Q1. Tell me something about yurselves
- Ans.
We are a team of experienced customer operations professionals dedicated to delivering exceptional service.
Experienced in managing customer inquiries and escalations
Skilled in developing and implementing customer service strategies
Strong communication and problem-solving skills
Proven track record of improving customer satisfaction ratings
Ability to lead and motivate a team to achieve operational goals
- Q2. Previous work experience
Interview Preparation Tips
Customer Operations Executive Interview Questions asked at other Companies
Startek interview questions for popular designations
Selected
I applied via Naukri.com and was interviewed in Aug 2023. There were 2 interview rounds.
(1 Question)
- Q1. General Introduction and previous work experience
(1 Question)
- Q1. How do you sell a product to a customer?
- Ans.
To sell a product to a customer, it is important to understand their needs, build rapport, highlight product benefits, address objections, and close the sale.
Understand the customer's needs and pain points
Build rapport and establish trust
Highlight the unique features and benefits of the product
Address any objections or concerns the customer may have
Close the sale by asking for the customer's commitment
Follow up after t
Key Account Manager Interview Questions asked at other Companies
Get interview-ready with Top Startek Interview Questions
Selected
I applied via Recruitment Consulltant and was interviewed in Aug 2023. There were 3 interview rounds.
(2 Questions)
- Q1. Tell me something about yourself
- Q2. How was your last birthday
(1 Question)
- Q1. Mock call was taken
Senior Customer Service Executive Interview Questions asked at other Companies
Jobs at Startek
Selected
I appeared for an interview before Mar 2024.
(3 Questions)
- Q1. Tell me about yourself.
- Q2. Are you flexible in terms of working with us?
- Ans.
Yes, I am flexible and adaptable to different working environments and requirements.
I have experience working in various industries and adapting to different team dynamics.
I am open to learning new skills and taking on new challenges.
I can adjust my work schedule to accommodate project deadlines or client needs.
- Q3. Why did you choose to start your career in the BPO sector, considering this is your first job?
The second round is a versent test designed to assess fluency.
(2 Questions)
- Q1. Why should we hire you?
- Ans.
I have a proven track record of delivering successful projects, strong problem-solving skills, and excellent communication abilities.
Proven track record of delivering successful projects
Strong problem-solving skills
Excellent communication abilities
- Q2. What are your strengths and abilities?
- Ans.
My strengths include strong analytical skills, excellent communication abilities, and a proven track record of delivering results.
Strong analytical skills - able to analyze complex problems and develop effective solutions
Excellent communication abilities - able to effectively communicate with clients and team members
Proven track record of delivering results - consistently meet or exceed project goals and deadlines
Senior Consultant Interview Questions asked at other Companies
Selected
I applied via Recruitment Consulltant and was interviewed in Jan 2023. There were 4 interview rounds.
It was all about general questions, English Grammar and versant
(2 Questions)
- Q1. Why do you want to work with Startek?
- Q2. Why did you choose work from home profile?
(2 Questions)
- Q1. What do you know about the company?
- Q2. Why do you think that executive profile is suitable for you?
Interview Preparation Tips
Top Startek Executive Interview Questions and Answers
Executive Interview Questions asked at other Companies
(2 Questions)
- Q1. Tell me about your hobbies?
- Q2. Why want to join this company?
Interview Preparation Tips
BD Executive Interview Questions asked at other Companies
Selected
I appeared for an interview before Feb 2024.
(2 Questions)
- Q1. How can you manage overall things if u become quality analyst
- Ans.
As a quality analyst, I can manage overall things by implementing quality control processes, analyzing data, identifying areas for improvement, and collaborating with teams.
Implement quality control processes to ensure products or services meet standards
Analyze data to identify trends, patterns, and areas for improvement
Collaborate with cross-functional teams to address quality issues and implement solutions
Conduct reg...
- Q2. U will get less than what you are paying right now is it ok to you
- Ans.
It depends on the specific circumstances and the value I am receiving in return.
It would depend on the reasons for the decrease in payment (e.g. budget cuts, performance issues)
Consider the overall value of the job, including benefits, work environment, and growth opportunities
Evaluate if the decrease in payment is temporary or permanent
Negotiate for other forms of compensation if monetary pay is reduced
Interview Preparation Tips
Top Startek Quality Analyst Interview Questions and Answers
Quality Analyst Interview Questions asked at other Companies
Top trending discussions
Startek Interview FAQs
Some of the top questions asked at the Startek interview for experienced candidates -
The duration of Startek interview process can vary, but typically it takes about less than 2 weeks to complete.
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Startek Interviews By Designations
- Startek Customer Care Executive Interview Questions
- Startek Operations Executive Interview Questions
- Startek Customer Service Executive Interview Questions
- Startek Customer Support Executive Interview Questions
- Startek Executive Interview Questions
- Startek Senior Executive Interview Questions
- Startek Customer Service Associate Interview Questions
- Startek Senior Executive Operations Interview Questions
- Show more
Interview Questions for Popular Designations
- Customer Care Executive Interview Questions
- Operations Executive Interview Questions
- Customer Service Executive Interview Questions
- Customer Support Executive Interview Questions
- Executive Interview Questions
- Senior Executive Interview Questions
- Customer Service Associate Interview Questions
- Senior Executive Operations Interview Questions
- Show more
Startek Interview Process for Experienced
based on 105 interviews
Interview experience
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Startek Reviews and Ratings
based on 7.8k reviews
Rating in categories
|
Senior Executive
2.2k
salaries
|  ₹1 L/yr - ₹5.3 L/yr |
|
Customer Care Executive
1.6k
salaries
| ₹0.5 L/yr - ₹4.5 L/yr |
|
Operations Executive
1.6k
salaries
| ₹0.7 L/yr - ₹4.2 L/yr |
|
Customer Service Executive
1.1k
salaries
| ₹1 L/yr - ₹5 L/yr |
|
Customer Support Executive
1k
salaries
| ₹1 L/yr - ₹5 L/yr |
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