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Startek

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3.1

based on 7.8k Reviews

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Startek Customer Service Manager Interview Questions and Answers

Updated 27 Aug 2023

Startek Customer Service Manager Interview Experiences

1 interview found

Customer Service Manager Interview Questions & Answers

user image Anonymous

posted on 27 Aug 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Jul 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Good knowledge for problem solving

Round 3 - Case Study 

Any situation for decision making

Round 4 - One-on-one 

(3 Questions)

  • Q1. About my confidence checking
    • Add your answer
  • Q2. About me and family
    • Add your answer
  • Q3. Tell about you and your aim
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good conference

Top trending discussions

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Interview Tips & Stories
2w
creamytaro
Verified Icon
·
works at
TCS
Advice for getting more calls from recruiters
Dear All, Currently, I am on notice period, only 45 days left for my last working day. I have been updating my resume with Keyskills and updating my profile in Naukri and LinkedIn. But I am not getting calls from the recruiters. Any tips or advice would be helpful 😊 Help me to get more calls
Got a question about Startek?
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Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 13 Jul 2022

I applied via Recruitment Consulltant and was interviewed before Jul 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Introduction, hobbies
    • Add your answer
Round 3 - Clint Round 

(1 Question)

  • Q1. Introduction, few lines about the place where you stay, an incident from real life when you helped an aged person, Hobbies, some questions on Flipkart and customer service.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The question should be based on real life or the role we have applied for. These political and social topics show nhi be discussed.

Customer Service Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 17 Jul 2022

I applied via Recruitment Consulltant and was interviewed before Jul 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me something about yourself
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Best call experience with customer
  • Ans. 

    My best call experience with a customer was when I was able to resolve their issue quickly and efficiently.

    • Active listening and empathy helped me understand the customer's problem

    • I provided clear and concise instructions to resolve the issue

    • I followed up with the customer to ensure their satisfaction

    • The customer expressed gratitude and appreciation for my help

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - be honest and responsible and hard working

Customer Service Executive Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 26 May 2021

I appeared for an interview before May 2020.

Interview Questionnaire 

1 Question

  • Q1. What are your plans
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Tell them you see yourself working with this company till eternity, Agree with whatever questions they ask about shift timmings and all.
They want to hear you have no plans in life but to work for concentrix. Don't tell them about your dad business or if he has a good job. And tell them you don't have any plans for futher studies.
Just agree with them in everything. LOL

Customer Service Executive Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 26 Apr 2021

I applied via Naukri.com and was interviewed before Apr 2020. There were 6 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Intro, past experience, knowledge about customer service
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare for typing test, process knowledge, strength, email knowledge

Customer Service Associate Interview Questions & Answers

Teleperformance user image Anonymous

posted on 27 Mar 2020

I applied via Recruitment Consultant and was interviewed in Sep 2019. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About myself, Why do you want to work? And why in BPO? SALARY expectations?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Relax, Not to worry. Only you have to be confident and relax. Don't panic, not to take stress that what will happen and what they ask? They ask simple questions and see how long will you stay in this company!!

Customer Service Associate Interview Questions & Answers

Concentrix Corporation user image

posted on 27 Jun 2021

I applied via Recruitment Consultant and was interviewed before Jun 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. What are your strengths and weaknesses
    • Add your answer
  • Q2. Describe yourself
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident enough

Customer Care Executive Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 8 Nov 2021

I applied via Walk-in and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about your self.
    • Add your answer
  • Q2. What do you join this company
    • Add your answer
  • Q3. Tell me about your Aurangabad city
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - My interview 5 Round .first round ask me tell about your self. And education related questions computer knowledge communction skill tayping speed and last dacoument varification that after appointment letter then training start

Customer Service Associate Interview Questions & Answers

Teleperformance user image

posted on 10 Oct 2020

I applied via Recruitment Consultant and was interviewed before Oct 2019. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Why we should hire u
    • Add your answer
  • Q2. Why u want to join our oraganization
    • Add your answer
  • Q3. Why u left previous organization
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and polite

Customer Care Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 29 Jun 2021

I applied via Naukri.com and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Tell me something about yourself and speak on any of the random topic for 2 mins and why you want to join teleperformance.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and do not fumbal English mush be got.
More about working at Startek

Startek Interview FAQs

How many rounds are there in Startek Customer Service Manager interview?
Startek interview process usually has 4 rounds. The most common rounds in the Startek interview process are Resume Shortlist, Aptitude Test and Case Study.

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Startek Customer Service Manager Salary
based on 15 salaries
₹1.3 L/yr - ₹3.5 L/yr
59% less than the average Customer Service Manager Salary in India
View more details

Startek Customer Service Manager Reviews and Ratings

based on 3 reviews

4.8/5

Rating in categories

4.8

Skill development

4.8

Work-life balance

4.8

Salary

4.6

Job security

4.8

Company culture

4.6

Promotions

4.6

Work satisfaction

Explore 3 Reviews and Ratings
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