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Startek Customer Care Executive Interview Questions and Answers for Freshers
Startek Customer Care Executive Interview Experiences for Freshers
10 interviews found
RAJU BAURI
Selected
(4 Questions)
- Q1. Tell me about yourself
- Q2. What is Customer Excutive
- Ans.
A Customer Care Executive is a professional who is responsible for handling customer inquiries, resolving complaints, and providing information about products or services.
Responsible for addressing customer inquiries and resolving complaints
Provide information about products or services
Maintain a positive and professional attitude
Possess excellent communication and problem-solving skills
- Q3. My Name is Raju Bauri I Live At West Bengal Kulti My Qualification Is Diploma In Mechanical Engineering I Have Two Brother One Sister My Father Is Farmer And My Mother Is Home Maker I Really Intersted To ...
- Q4. A Customer Excutive is a Professional who mangage a Companys Customer experince. Handle Client Queries resolved Issues and Ensure A Seamless customer journey
A Standardized assessment designed to measured an individual cognitive abilities skills and potential well in a specific role or field.
Anonymous
What is Customer Service?
What is E-commerce?
(2 Questions)
- Q1. What do you understand by Flipkart?
- Q2. How to handle agry customer?
- Ans.
Listen actively, empathize, stay calm, apologize, offer solutions, follow up.
Listen actively to understand the customer's concerns.
Empathize with the customer's emotions and show understanding.
Stay calm and composed to de-escalate the situation.
Apologize for any inconvenience caused, even if it's not your fault.
Offer solutions or alternatives to address the customer's issue.
Follow up with the customer to ensure their s
Selected
I applied via Walk-in and was interviewed in May 2023. There was 1 interview round.
(1 Question)
- Q1. Narrat ramayan How will you manage your job while studying? How would you handle highratted customers.
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed before Aug 2022. There were 2 interview rounds.
(1 Question)
- Q1. Tell us about yourselves. What are your hobbies? Why do you want to joun this process?
- Ans. My name is XYZ, I belong to ABC place. I have completed my higher secondary/graduation/post graduation from a reputational school/college named XYZ. I like to read/sing/dance in my spear time. I came to know there is a lot of growth opportunities in this particular process so that's why i want to be a part of this and i would like to kick start my corporative journey from this company.
(1 Question)
- Q1. Listening and typing tests, psychometric tests
Interview Preparation Tips
Startek interview questions for designations
I applied via Naukri.com and was interviewed in Dec 2022. There were 2 interview rounds.
(3 Questions)
- Q1. Quick introduction only
- Q2. Way are you join this company
- Q3. What will you do for this company
Interview Preparation Tips
(2 Questions)
- Q1. Tell me about your self Yesterdays routine
- Q2. About women empowerment If you got a call from customer for the issue how you will help the customer for the resolution
Interview Preparation Tips
Customer Care Executive Jobs at Startek
Selected
I applied via Referral and was interviewed before Aug 2022. There were 3 interview rounds.
(3 Questions)
- Q1. Tell me about yourself
- Q2. What is your salary expectation?
- Q3. Tell me about your family background.
(3 Questions)
- Q1. Introduce yourself
- Q2. Why do you want to join this company
- Q3. What is bpo ?
- Ans.
BPO stands for Business Process Outsourcing, where a company contracts out specific business tasks to a third-party provider.
BPO involves outsourcing non-core business functions such as customer service, technical support, and data entry.
Companies often choose to outsource these tasks to save costs and improve efficiency.
Popular BPO destinations include India, the Philippines, and Eastern Europe.
Examples of BPO compani...
In aptitude test you were be asked about your hobbies .
Intrests and some persnl skill
(4 Questions)
- Q1. Hr may ask you about professional
- Q2. Asked about experiences
- Q3. No other round happned
- Q4. I was hired on personal experience
Interview Preparation Tips
Be confident and
I applied via Walk-in and was interviewed in Apr 2021. There were 4 interview rounds.
Interview Questionnaire
4 Questions
- Q1. How would u handle a angry customer ?
- Q2. Tell me about your hobbies?
- Q3. Tell me about your worst and good experience with customer care executive?
- Q4. Tell me about your worst experience with customer if u had worked as customer support agent earlier?
Interview Preparation Tips
I applied via Walk-in and was interviewed before Mar 2019. There were 6 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Airtel Network related issues.
- Q2. Customer used to aske like How did you cut my balance?
- Q3. My number is nor working.
Interview Preparation Tips
Top trending discussions
Startek Interview FAQs
The duration of Startek Customer Care Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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Startek Customer Care Executive Interview Process for Freshers
based on 7 interviews
2 Interview rounds
- Resume Shortlist Round
- HR Round
Customer Care Executive Interview Questions from Similar Companies
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Startek Customer Care Executive Reviews and Ratings
based on 824 reviews
Rating in categories
|
Senior Executive
2.2k
salaries
|  ₹0 L/yr - ₹0 L/yr |
|
Customer Care Executive
1.6k
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Operations Executive
1.6k
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Customer Service Executive
1.1k
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Customer Support Executive
995
salaries
| ₹0 L/yr - ₹0 L/yr |
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