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Startek Collections Executive Interview Questions and Answers

Updated 18 Nov 2024

Startek Collections Executive Interview Experiences

2 interviews found

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in Mar 2024. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Introduce yourself
Round 2 - HR 

(2 Questions)

  • Q1. What is collection
  • Ans. 

    Collection is the process of recovering overdue payments from customers or clients.

    • Collection involves contacting customers who have not paid their bills on time

    • Negotiating payment plans with customers to settle their debts

    • Utilizing various communication channels such as phone calls, emails, and letters to reach out to customers

    • Tracking and documenting all interactions with customers regarding their overdue payments

    • Esc...

  • Answered by AI
  • Q2. Where do you stay

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Nov 2023. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. Tell me about yourself, about previous experience
  • Q2. Are you comfortable in English, and why did you left your previous company,
  • Ans. 

    Yes, I am comfortable in English and I left my previous company due to relocation for personal reasons.

    • I am fluent in English and have no issues communicating in the language.

    • I left my previous company because I had to relocate to a different city for personal reasons.

    • The decision to leave was not related to any issues with the company or work environment.

  • Answered by AI
  • Q3. Why don't you serve notice period
  • Ans. 

    I am willing to compensate for the notice period by working extra hours or paying a buyout amount.

    • I am willing to work extra hours to compensate for the notice period

    • I am willing to pay a buyout amount to compensate for the notice period

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just don't hesitate and give answer in professional way,

Collections Executive Interview Questions Asked at Other Companies

asked in TVS Credit
Q1. Company rules and regulations an how to handle customer
Q2. If customer don't payment then what are you doing
Q3. If You are iwe 5000 Buck by someone how will you get it back from ... read more
Q4. If the costomer is free at the late night 10pm , suppose to meet ... read more
Q5. How can you deal with customer who is not ready to pay

Interview questions from similar companies

I applied via Walk-in and was interviewed before Oct 2019. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Easy interview

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't worry if u HV experience of working before TCS it will be easiest interview ever

I applied via Walk-in and was interviewed before Jan 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. I was asked - about myself, talking on a topic for a minute, they also check how dedicated you are to work.

Interview Preparation Tips

Interview preparation tips for other job seekers - Show strong dedication , don't them where you belong to, where you got education untill they ask proactively for the same. Initially tell them your current staying address.
Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before May 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Self Introduction
Round 3 - Aptitude Test 

Versant round. Score more than 60

Round 4 - Client Interview 

(2 Questions)

  • Q1. Speak on a topic
  • Ans. 

    The Importance of Time Management

    • Time management is crucial for personal and professional success

    • Effective time management leads to increased productivity and reduced stress

    • Prioritizing tasks and setting realistic goals are key components of time management

    • Tools such as calendars and to-do lists can aid in time management

    • Procrastination is a common obstacle to effective time management

  • Answered by AI
  • Q2. Tell me about customer servie
  • Ans. 

    Customer service is the provision of assistance and support to customers before, during, and after a purchase.

    • Customer service involves actively listening to customers and addressing their concerns

    • It is important to be knowledgeable about the product or service being offered

    • Providing timely and efficient solutions to customer issues is crucial

    • Building a positive relationship with customers can lead to repeat business a...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Kabhi job mat karna Techm mai.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Job Fair and was interviewed before Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. General introduction about advisor
  • Q2. Salary expectations
Round 3 - One-on-one 

(1 Question)

  • Q1. Do you know about techmahindra
  • Ans. 

    Tech Mahindra is a multinational technology company providing IT services and solutions.

    • Tech Mahindra is headquartered in Pune, India.

    • It is a part of the Mahindra Group conglomerate.

    • The company offers services in areas like consulting, digital transformation, and business process outsourcing.

    • Tech Mahindra has a global presence with offices and delivery centers in multiple countries.

    • They serve clients across various ind...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview taken in pune

I applied via Walk-in and was interviewed before Jun 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Reasoning , English, arithmetic

Round 3 - HR 

(1 Question)

  • Q1. Salary, working shift
Round 4 - One-on-one 

(1 Question)

  • Q1. Process knowledge of OTC

Interview Preparation Tips

Interview preparation tips for other job seekers - Just have the account knowledge...they ask what is in your resume

Interview Questionnaire 

1 Question

  • Q1. Technical experience

Interview Preparation Tips

Round: Test
Experience: Aptitude and reasoning

Interview Questionnaire 

2 Questions

  • Q1. Tell us about your yourself? Requirements of your job?
  • Ans. 

    I am a dedicated and experienced professional with strong leadership skills and a passion for driving team success.

    • Experience in managing teams and achieving targets

    • Strong communication and interpersonal skills

    • Ability to analyze data and make strategic decisions

    • Knowledge of industry trends and best practices

    • Proven track record of problem-solving and conflict resolution

  • Answered by AI
  • Q2. What is the best you can do for us?
  • Ans. 

    I can bring strong leadership skills, strategic thinking, and a proven track record of driving results to the team.

    • Demonstrate my ability to lead and motivate a team towards achieving goals

    • Utilize my strategic thinking to identify opportunities for growth and improvement

    • Leverage my past successes in driving results and exceeding targets

  • Answered by AI

I applied via Naukri.com and was interviewed in Nov 2017. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. How much is the length of all India roads
  • Ans. 

    The length of all India roads is approximately 5.5 million kilometers.

    • The total length of all India roads is estimated to be around 5.5 million kilometers.

    • India has one of the largest road networks in the world.

    • The road network in India includes national highways, state highways, district roads, and village roads.

    • The length of national highways alone is over 100,000 kilometers.

    • The road infrastructure plays a crucial ro...

  • Answered by AI

Interview Preparation Tips

Round: Resume Shortlist
Experience: Experience

General Tips: Be specific and attentive
Skills: Analytical Skills, Leadership
Duration: <1 week

Startek Interview FAQs

How many rounds are there in Startek Collections Executive interview?
Startek interview process usually has 1-2 rounds. The most common rounds in the Startek interview process are HR.
How to prepare for Startek Collections Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Startek. The most common topics and skills that interviewers at Startek expect are Payment Collection, Collection Management, Cash Collection, Collections and Kannada.

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Startek Collections Executive Interview Process

based on 3 interviews

Interview experience

4.3
  
Good
View more
Startek Collections Executive Salary
based on 53 salaries
₹1 L/yr - ₹2.5 L/yr
26% less than the average Collections Executive Salary in India
View more details

Startek Collections Executive Reviews and Ratings

based on 17 reviews

3.8/5

Rating in categories

3.6

Skill development

3.3

Work-life balance

3.3

Salary

3.5

Job security

3.5

Company culture

3.1

Promotions

3.3

Work satisfaction

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