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Startek Collections Executive Interview Questions and Answers

Updated 18 Nov 2024

Startek Collections Executive Interview Experiences

2 interviews found

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in Mar 2024. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Introduce yourself
Round 2 - HR 

(2 Questions)

  • Q1. What is collection
  • Ans. 

    Collection is the process of recovering overdue payments from customers or clients.

    • Collection involves contacting customers who have not paid their bills on time

    • Negotiating payment plans with customers to settle their debts

    • Utilizing various communication channels such as phone calls, emails, and letters to reach out to customers

    • Tracking and documenting all interactions with customers regarding their overdue payments

    • Esc...

  • Answered by AI
  • Q2. Where do you stay

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Nov 2023. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. Tell me about yourself, about previous experience
  • Q2. Are you comfortable in English, and why did you left your previous company,
  • Ans. 

    Yes, I am comfortable in English and I left my previous company due to relocation for personal reasons.

    • I am fluent in English and have no issues communicating in the language.

    • I left my previous company because I had to relocate to a different city for personal reasons.

    • The decision to leave was not related to any issues with the company or work environment.

  • Answered by AI
  • Q3. Why don't you serve notice period
  • Ans. 

    I am willing to compensate for the notice period by working extra hours or paying a buyout amount.

    • I am willing to work extra hours to compensate for the notice period

    • I am willing to pay a buyout amount to compensate for the notice period

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just don't hesitate and give answer in professional way,

Collections Executive Interview Questions Asked at Other Companies

asked in TVS Credit
Q1. Company rules and regulations an how to handle customer
Q2. If customer don't payment then what are you doing
Q3. If You are iwe 5000 Buck by someone how will you get it back from ... read more
Q4. If the costomer is free at the late night 10pm , suppose to meet ... read more
Q5. How can you deal with customer who is not ready to pay

Interview questions from similar companies

I applied via Walk-in and was interviewed before Jan 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. I was asked - about myself, talking on a topic for a minute, they also check how dedicated you are to work.

Interview Preparation Tips

Interview preparation tips for other job seekers - Show strong dedication , don't them where you belong to, where you got education untill they ask proactively for the same. Initially tell them your current staying address.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Sep 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Self introduction, why you choose BPO
  • Q2. What is credit card and debit card
  • Ans. 

    Credit card and debit card are payment cards issued by financial institutions for making purchases and transactions.

    • Credit card allows users to borrow money from the card issuer up to a certain limit, which must be paid back with interest.

    • Debit card deducts funds directly from the user's bank account when making a purchase.

    • Credit cards often come with rewards and benefits, while debit cards do not.

    • Both cards can be use...

  • Answered by AI
Round 3 - Technical 

(3 Questions)

  • Q1. Self introduction, what I did after my graduation, why I want to work in iEnergizer, say something about the company
  • Q2. Where do you see yourself after 5 years, difference between debit card and credit card
  • Q3. Say something about your family
Round 4 - Assignment 

Self introduction, what I did after my graduation, why you want to work in iEnergizer

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Ability to take work load and tespect about work.

Round 3 - HR 

(3 Questions)

  • Q1. Privious work experience and famaly background.
  • Q2. What work you do privus company ?
  • Ans. 

    I worked as a Collections Executive at Privus company.

    • Managed a portfolio of delinquent accounts and implemented strategies to recover outstanding payments.

    • Contacted customers to negotiate payment plans and resolve payment issues.

    • Maintained accurate records of all collection activities and updated customer information.

    • Worked closely with legal teams and external agencies for legal actions if necessary.

    • Provided regular ...

  • Answered by AI
  • Q3. How many people are there in your famaly?

Interview Preparation Tips

Interview preparation tips for other job seekers - Take a seriousness at interview table.
Maintenance softness on words.
Answer only examiner questions.

I applied via Referral and was interviewed in Jan 2022. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Given me hdb policies to understand the collection Executive

Interview Preparation Tips

Interview preparation tips for other job seekers - Your experience must be important to interview
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Feb 2024.

Round 1 - Group Discussion 

Asked about overall debt n credit card information

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(6 Questions)

  • Q1. Anyone qution ask how to collect credit card payment
  • Q2. Self and experience.
  • Q3. Where r u working
  • Q4. Where are you working
  • Q5. Self and experience,where working
  • Q6. U have experince letter

Interview Preparation Tips

Interview preparation tips for other job seekers - i m not working currently plz give chance to work with wns bec its a my life is survive good after work with this company WNS.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Brief knowledge about loans and emis

Interview Preparation Tips

Interview preparation tips for other job seekers - Good place to learn about banking and loans
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Walk-in

Round 1 - HR 

(2 Questions)

  • Q1. Self introducing and family background
  • Q2. Last work experience

Startek Interview FAQs

How many rounds are there in Startek Collections Executive interview?
Startek interview process usually has 1-2 rounds. The most common rounds in the Startek interview process are HR.
How to prepare for Startek Collections Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Startek. The most common topics and skills that interviewers at Startek expect are Payment Collection, Collection Management, Cash Collection, Collections and Kannada.

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Startek Collections Executive Interview Process

based on 3 interviews

Interview experience

4.3
  
Good
View more
Startek Collections Executive Salary
based on 55 salaries
₹1 L/yr - ₹2.8 L/yr
26% less than the average Collections Executive Salary in India
View more details

Startek Collections Executive Reviews and Ratings

based on 17 reviews

3.8/5

Rating in categories

3.6

Skill development

3.3

Work-life balance

3.3

Salary

3.5

Job security

3.5

Company culture

3.1

Promotions

3.3

Work satisfaction

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