Startek Assistant Manager Operations Interview Questions and Answers

Q1. Project case study
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Q1. Self introduction
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Q2. Previous roles and responsibilities
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Q3. Previous salary and salary expectations
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Q1. Self introduction
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Q2. Previous roles and responsibilities
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Q3. People management
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Q4. Attrition and shrinkage control
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Q5. CSAT calculation
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Q6. As a Assistant manager what will you do to improve the performance
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Q1. Self introduction
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Q2. Attrition and Shrinkage control
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Q3. People management
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Q1. They asking nature jobs based on our previous experience
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Q2. Explain about end to end activities?
Ans. 
End to end activities refer to the complete process from start to finish, involving all necessary steps and stakeholders.
• Includes planning, execution, monitoring, and closing of a project or task

• Involves coordination between different departments or teams

• Ensures all aspects of a process are completed successfully and efficiently

• Example: End to end activities in supply chain management involve procurement, production, d
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Q1. Related to doc check
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Q2. Related to charter party BL
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Q1. Personal interview and domain knowledge
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Q1. KPI and KRA and previous organization work profile and domain knowledge
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General aptitude and typing test

Q1. Tell me about yourself
Ans. 
Experienced operations professional with a strong track record in managing teams and improving processes.
• Over 5 years of experience in operations management

• Led a team of 20 employees to increase productivity by 15%

• Implemented new processes resulting in cost savings of 10%
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Q1. General discussion and expectation setting
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