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Foundever Customer Care and Sales Representative Interview Questions and Answers

Updated 22 May 2024

Foundever Customer Care and Sales Representative Interview Experiences

1 interview found

Customer Care and Sales Representative Interview Questions & Answers

user image Anil Kumar

posted on 22 May 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before May 2023. There were 4 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Personal introduction , and what do you know about sales.
    • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. Communication test , again asked about my personal information and about the most memorable day As I was a fresher nthg much was asked .
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Versent test again had to repeat the statements given to me in a paper to check how well u can pronounce the words.
    • Add your answer
Round 4 - HR 

(1 Question)

  • Q1. Salary discussion
    • Add your answer

Top trending discussions

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Interview Tips & Stories
2w
a senior software engineer
45 Days Into Notice & No Offers – What Should I Do?
I’m halfway through my 90-day notice period and have appeared for 5-6 interviews but haven’t cracked any yet. Should I keep pushing or consider withdrawing my resignation as a backup? How should I stay motivated and improve my interview performance? Looking for advice from those who've been in a similar situation!
Got a question about Foundever?
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Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

Conneqt Business Solutions user image Anonymous

posted on 11 Nov 2022

I applied via Walk-in and was interviewed before Nov 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about your self
    • Add your answer
  • Q2. Why i should give this job
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. First question will be your self introduction Tell me about your self
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Grate place to work

Good culture


But the thing no hikes in salary

Customer Service Executive Interview Questions & Answers

Conneqt Business Solutions user image Anonymous

posted on 2 May 2021

Interview Questionnaire 

1 Question

  • Q1. About my previous experience and other basic questions like how will i handle a tense situation with a customer.
    • Add your answer

Customer Service Executive Interview Questions & Answers

Conneqt Business Solutions user image Anonymous

posted on 2 May 2021

Interview Questionnaire 

1 Question

  • Q1. About yourself, about your experience, continously speak on random topic given by hr, 3 rounds conducted
    • Add your answer

Customer Service Associate Interview Questions & Answers

Conneqt Business Solutions user image Anonymous

posted on 19 Dec 2020

I applied via Walk-in and was interviewed in Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Will always check discipline patience attitude
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be positive straight forward answers genuinely whether will company hire you are not say what you know about particular thing whether it comes to education are general knowledge

Customer Care Executive Interview Questions & Answers

Conneqt Business Solutions user image Anonymous

posted on 28 Aug 2021

I applied via Referral and was interviewed in Feb 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. How you handle a angry customer
  • Ans. 

    I remain calm, listen to their concerns, apologize for the inconvenience, and offer a solution.

    • Remain calm and composed

    • Listen actively to their concerns

    • Apologize for the inconvenience caused

    • Offer a solution to resolve the issue

    • Ensure customer satisfaction

    • Follow up to ensure the issue is resolved

    • Answered by AI
    View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Bee confident
Prepare well
Honesty answer only

Customer Care Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 5 Dec 2021

I applied via Referral and was interviewed before Dec 2020. There was 1 interview round.

Interview Questionnaire 

5 Questions

  • Q1. Tell me about yourself
  • Ans. I introduced myself my education my family my ambition everything
    • Answered by Gayathri Kumar
    Add your answer
  • Q2. Tell me about this product how will sell to the customer
  • Ans. 

    Our product is a versatile solution that meets the needs of customers in various ways.

    • Highlight the unique features and benefits of the product

    • Explain how it solves the customer's problem or meets their needs

    • Provide examples of how the product has helped other customers

    • Offer a demo or trial to let the customer experience the product firsthand

    • Answered by AI
    View 9 more answers
  • Q3. We can give a information about that product which is our choice
    • Add your answer
  • Q4. Manager round will be there self introduction and what will u do if u get selected ? Will u be able to complete the targets?
    • Add your answer
  • Q5. We should tell till u give chance to me I will do and we will achieve ur target what will be alloted
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidence thats the main thing and don't be nervous when hr round or an manager round be confident thats importanat

Customer Service Associate Interview Questions & Answers

Teleperformance user image Anonymous

posted on 30 Jan 2022

I applied via Referral and was interviewed in Aug 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Tell me something
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident in interview

Customer Service Associate Interview Questions & Answers

Teleperformance user image Femina Ayaz Khan

posted on 9 Sep 2020

I applied via Facebook and was interviewed in Mar 2020. There were 6 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. They will ask you "tell me about yourself" and one topic in Hindi and English plus Amcat test..
    • Add your answer
  • Q2. In all three rounds they will ask you to brief about yourself
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - During interview, Recruiter and Hr just ask if you have laptop and broadband.
But the thing is they will hide many things from you like during training they will ask you to arrange extra phone and sim card, and you have to bear all the expenses like mobile and internet recharge and electricity bill.
Plus it was a contract job and they did not disclose this during interview.They will tell you that we informed you earlier about this.
Salary is too low as per the work load.
Don't even get time to breathe and there are no employee value.Your trainer and Tl will treat you like hell.
There is no personal life after working in Teleperformance.
There are no breaks, you have to ask like a student if you want to go to loo also.
This was the worst experience of my life.

Customer Service Executive Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 8 Mar 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Mar 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What was your previous work exp
    • Add your answer
  • Q2. Whats your Family background
    • Add your answer
Round 3 - Aptitude Test 

Logic test questions on grammar and math

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep your previous work exp crisp. Don't bad mouth about your previous employer
More about working at Foundever

Foundever Interview FAQs

How many rounds are there in Foundever Customer Care and Sales Representative interview?
Foundever interview process usually has 4 rounds. The most common rounds in the Foundever interview process are One-on-one Round and HR.
What are the top questions asked in Foundever Customer Care and Sales Representative interview?

Some of the top questions asked at the Foundever Customer Care and Sales Representative interview -

  1. Versent test again had to repeat the statements given to me in a paper to check...read more
  2. Communication test , again asked about my personal information and about the mo...read more

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Foundever Customer Care and Sales Representative Interview Process

based on 1 interview

Interview experience

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