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Omega Healthcare Voice Process Customer Care Executive Interview Questions and Answers

Updated 3 Dec 2024

Omega Healthcare Voice Process Customer Care Executive Interview Experiences

Interview questions from similar companies

Voice Process Customer Care Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 3 Nov 2024

Interview experience
3
Average
Difficulty level
Hard
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in May 2024. There were 5 interview rounds.

Round 1 - Aptitude Test 

Basic maths reasoning gk english

Round 2 - Case Study 

Any topics related customer had bad experience about taking ride please help me out

Round 3 - Group Discussion 

Any topic like online marketing good or bad

Round 4 - Assignment 

Assignment was given relaled to basic physical or who can do dum sharaad

Round 5 - One-on-one 

(5 Questions)

  • Q1. Asking basic family wuestions
    • Add your answer
  • Q2. Family history wat ur father did
  • Ans. 

    My father worked as a software engineer for a multinational company.

    • Father worked as a software engineer

    • Employed by a multinational company

    • Had experience in IT industry

    • Answered by AI
    Add your answer
  • Q3. Asking basic questions of wat ur sister do
    • Add your answer
  • Q4. Is ur sister married
    • Add your answer
  • Q5. What ur mother do
    • Add your answer

Interview Preparation Tips

Topics to prepare for Teleperformance Voice Process Customer Care Executive interview:
  • Go through naukri portal YouTube
Interview preparation tips for other job seekers - Please read profile and come no job security in mohali

Voice Process Customer Care Executive Interview Questions & Answers

Altruist Customer Management India user image Anonymous

posted on 23 Sep 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Aug 2024. There were 2 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. What's your name
  • Ans. 

    My name is John Smith.

    • Full name is John Smith

    • Common name

    • Easy to remember

    • Answered by AI
    Add your answer
  • Q2. What are you come from
  • Ans. 

    I come from a diverse background with experience in customer service and communication.

    • I have worked in various customer service roles, including retail and hospitality.

    • I have a strong background in communication, with a degree in communication studies.

    • I have experience working with diverse groups of people, which has helped me develop strong interpersonal skills.

    • Answered by AI
    Add your answer
  • Q3. Tell me about your self
  • Ans. 

    I am a dedicated and empathetic customer care executive with a strong background in providing excellent service and resolving customer issues.

    • I have over 5 years of experience in customer service roles

    • I am skilled in active listening and problem-solving

    • I have a proven track record of meeting and exceeding customer satisfaction goals

    • Answered by AI
    Add your answer
Round 2 - Assignment 

Why the happiness of cricket

Voice Process Customer Care Executive Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 4 Aug 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Explain briefly about your favorite TV character
  • Ans. 

    My favorite TV character is Sherlock Holmes from the TV series Sherlock.

    • Sherlock Holmes is a brilliant detective known for his deductive reasoning skills

    • He is portrayed as a highly intelligent and observant character

    • Sherlock's character is complex and often struggles with social interactions

    • The TV series Sherlock showcases his adventures solving various mysteries

    • Answered by AI
    Add your answer

Voice Process Customer Care Executive Interview Questions & Answers

iEnergizer user image Anonymous

posted on 13 Dec 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. About our self and confidence level check ✅
  • Ans. Prove my self better than others
    • Answered Anonymously
    Add your answer
Round 3 - One-on-one 

(4 Questions)

  • Q1. Why do you joining this company
    • Add your answer
  • Q2. Best platform prove my self
    • Add your answer
  • Q3. Why we hire you
    • Add your answer
  • Q4. Because Iam giving my Zero 💯 to percentage to company
    • Add your answer

Voice Process Customer Care Executive Interview Questions & Answers

Conneqt Business Solutions user image Anonymous

posted on 19 Dec 2022

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Newspaper Ad and was interviewed before Dec 2021. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Group Discussion 

Introduction in group discussion

Round 3 - Aptitude Test 

Test and also check typing test

Round 4 - One-on-one 

(1 Question)

  • Q1. Asking to share why you want to connect with this company
    • Add your answer
Round 5 - One-on-one 

(2 Questions)

  • Q1. Finally salary discuss
    • Add your answer
  • Q2. If hr ask you about expecting answer should be as per company norms
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and have patience.before you are giving your introduction should be properly and make easy

Associate Voice Interview Questions & Answers

R1 RCM user image Anonymous

posted on 16 Nov 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Nov 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. Depends on our resume and self introduction.
    • Add your answer
  • Q2. Self introduction
    • Add your answer
  • Q3. Previous company position related
    • Add your answer
  • Q4. Why you left that company
    • Add your answer
Round 3 - Aptitude Test 

Maths related and typing test

Round 4 - Behavioral 

(1 Question)

  • Q1. Related to previous company
    • Add your answer

Non Voice Process Associate Interview Questions & Answers

Sagility user image Anonymous

posted on 17 Apr 2022

I applied via Company Website and was interviewed in Apr 2022. There were 2 interview rounds.

Round 1 - Group Discussion 

Any type of topic

Round 2 - Aptitude Test 

Any type of question

Interview Preparation Tips

Interview preparation tips for other job seekers - It is a very good company the company given to all facilities of employes

NON Voice Interview Questions & Answers

Foundever user image Anonymous

posted on 22 Sep 2022

I applied via Naukri.com and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Assignment 

What you learn in pandamic situation

Interview Preparation Tips

Topics to prepare for Foundever NON Voice interview:
  • General knowledge
Interview preparation tips for other job seekers - I learn communication skill, vocabulary, sva, grammar part of English

NON Voice Interview Questions & Answers

Sykes Business Services Of India user image Anonymous

posted on 7 May 2021

I applied via Naukri.com and was interviewed in Apr 2021. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Tell me about yourself?
  • Ans. 

    I am a highly motivated and detail-oriented individual with a strong background in customer service.

    • Customer service experience

    • Strong attention to detail

    • Motivated and dedicated

    • Excellent communication skills

    • Answered by AI
    View 8 more answers
  • Q2. What is the difference between hard work and smart work?
  • Ans. 

    Hard work is putting in effort and time, while smart work is finding efficient ways to achieve the same results.

    • Hard work involves dedicating a lot of time and effort to complete a task.

    • Smart work focuses on finding innovative and efficient methods to accomplish the same task.

    • Hard work may lead to exhaustion and burnout, while smart work promotes productivity and work-life balance.

    • An example of hard work is studying fo...

    • Answered by AI
    View 3 more answers
  • Q3. You got a situation where you have to take the right decision but it would have affected your friendship?
  • Ans. 

    I would prioritize making the right decision over my friendship.

    • Explain the importance of making the right decision

    • Consider the potential consequences of not making the right decision

    • Communicate openly and honestly with the friend about the situation

    • Seek a compromise or alternative solution if possible

    • Evaluate the long-term impact on the friendship

    • Answered by AI
    View 7 more answers
  • Q4. What are your career objectives?
  • Ans. 

    To advance my career in the non-voice industry and develop my skills in communication and problem-solving.

    • To excel in my role and contribute to the success of the organization

    • To enhance my communication skills and become an effective communicator

    • To develop strong problem-solving abilities and handle challenges efficiently

    • To continuously learn and grow in the non-voice industry

    • To eventually take on leadership roles and

    • Answered by AI
    View 2 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview was on phone.The first round was a telephonic round which was pretty easy.After that next day there was a chat assessment on hangout where the hr asks us some questions gives situation in which I did pretty well I was confident that I will clear that round and I did clear the round.After that there was a phone call with Hr she asked me some question and I answered the questions with confidence and next day I got a call that I got selected.This was my first ever interview.
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What are the top questions asked in Omega Healthcare Voice Process Customer Care Executive interview?

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