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Kotak Mahindra Bank Service Manager Interview Questions and Answers

Updated 17 Mar 2024

3 interviews found

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Service Manager Interview Questions

user image Anonymous

posted on 9 Jul 2021

I applied via Referral and was interviewed in Jun 2021.

1 Interview Round

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Kotak Mahindra Bank HR policy is very nice, kotak Mahindra Bank seniors are so polite, in whole interview I feel like I'm just sharing my experiences . Interview was so good.

Service Manager Interview Questions

user image Anonymous

posted on 17 Mar 2024

Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed in Feb 2024.

2 Interview Rounds

1

One-on-one Round (1 Question)

  • Q1. Basic operation questions
2

HR Round (1 Question)

  • Q1. Expectations from organization n ur contribution to organization

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare urself with 5 years goal plan and read about organization before appearing the interview

Service Manager Interview Questions

user image Anonymous

posted on 24 Feb 2022

I applied via Walk-in and was interviewed in Aug 2021.

1 Interview Round

1

HR Round (1 Question)

  • Q1. Last work experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Join only if you don't have any issues in timing and pressure

Interview questions from similar companies

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed before Oct 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (1 Question)

  • Q1. About ICICI BANK and work experience
3

Technical Round (1 Question)

  • Q1. Speaking skills and listening skills. It's like versent round

Interview Preparation Tips

Interview preparation tips for other job seekers - Way of Communication, listening skills are more important

I applied via Walk-in and was interviewed before May 2020.

3 Interview Rounds

Interview Questions

  • Q1. My interview be is doing be only in my related and banking related Add Answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Sir/ma'am,
My manna: that you take my interview only in my job related and be able to answer it in banking related.
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Sep 2024.

2 Interview Rounds

1

Assignment Round

The experience of utkarsh small finance bank

2

Technical Round (2 Questions)

  • Q1. No technical issue
  • Q2. I like work job

Interview Preparation Tips

Topics to prepare for Utkarsh Small Finance Bank Customer Service Officer interview:
  • DCA
  • Tally ERP
  • Excel Powerpoint
  • MS Office
Interview experience
4
 Good
Difficulty level
 Hard
Duration
 -
Result
Selected  Selected

I applied via Referral

2 Interview Rounds

1

HR Round (3 Questions)

  • Q1. What is banking.
  • Q2. Why need banking
  • Q3. Type of Banks service
2

UH Round (2 Questions)

  • Q1. What is ATM card
  • Q2. What is credit card
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in May 2024.

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Could you please provide me with some information about yourself and your work experience?
  • Q2. Are you comfortable with working 6 days instead of 5 days?
2

One-on-one Round (2 Questions)

  • Q1. Give your introduction?
  • Q2. Why you left your previous organisation?

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't get nervous during the Interview.
Interview experience
2
 Poor
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 No response

I applied via Walk-in

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

One-on-one Round (3 Questions)

  • Q1. About self name Village
  • Q2. Any experience banking
  • Q3. 4 years experience
3

HR Round (4 Questions)

  • Q1. Aap ke family main kon hai
  • Q2. Main or mere husband
  • Q3. Are you interested
  • Q4. Yes I'm interested
Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 No response

I applied via Company Website and was interviewed in Jul 2024.

1 Interview Round

1

Assignment Round

Online assessment test contains 25que , one subjective que ,one audio/video question

Interview Preparation Tips

Topics to prepare for IDFC FIRST Bank Customer Service Executive interview:
  • Banking terms
  • customer support

Kotak Mahindra Bank Interview FAQs

How many rounds are there in Kotak Mahindra Bank Service Manager interview?
Kotak Mahindra Bank interview process usually has 1-2 rounds. The most common rounds in the Kotak Mahindra Bank interview process are HR and One-on-one Round.
How to prepare for Kotak Mahindra Bank Service Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Kotak Mahindra Bank. The most common topics and skills that interviewers at Kotak Mahindra Bank expect are Branch Operations.
What are the top questions asked in Kotak Mahindra Bank Service Manager interview?

Some of the top questions asked at the Kotak Mahindra Bank Service Manager interview -

  1. Q. What u will do if customer is depositing 49000 on regular bas...read more
  2. Q. what is net promotors Sco...read more
  3. Expectations from organization n ur contribution to organizat...read more

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People are getting interviews through

based on 3 Kotak Mahindra Bank interviews
WalkIn
Referral
33%
33%
34% candidates got the interview through other sources.
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates

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Kotak Mahindra Bank Service Manager Salary
based on 196 salaries
₹2 L/yr - ₹13.1 L/yr
12% less than the average Service Manager Salary in India
View more details

Kotak Mahindra Bank Service Manager Reviews and Ratings

based on 32 reviews

4.0/5

Rating in categories

4.1

Skill development

3.8

Work-Life balance

3.3

Salary & Benefits

4.0

Job Security

3.0

Company culture

3.6

Promotions/Appraisal

3.3

Work Satisfaction

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