AmbitionBox
Interview Questions
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
Filter interviews by
Kotak Mahindra Bank Service Manager Interview Questions and Answers
Kotak Mahindra Bank Service Manager Interview Experiences
3 interviews found
Anonymous
Selected
I applied via Recruitment Consulltant and was interviewed in Feb 2024. There were 2 interview rounds.
(1 Question)
- Q1. Basic operation questions
(1 Question)
- Q1. Expectations from organization n ur contribution to organization
- Ans.
I expect the organization to provide a supportive work environment and in return, I will contribute by leading a high-performing team and achieving service excellence.
Expectations from organization: Supportive work environment, opportunities for growth and development, clear communication channels
Contribution to organization: Leading a high-performing team, achieving service excellence, implementing process improvement...
Interview Preparation Tips
I applied via Referral and was interviewed in Jun 2021. There was 1 interview round.
Interview Questionnaire
5 Questions
- Q1. Questions related to cash conter and customer handling on non financial transaction.
- Q2. Q. What u will do if customer is depositing 49000 on regular basis?
- Ans.
I would investigate the reason for the regular deposits and ensure compliance with regulations.
Ask the customer about the source of the funds
Check if the deposits are within legal limits
Ensure proper documentation and record-keeping
Report any suspicious activity to the authorities
- Q3. Q. what is net promotors Score?
- Ans.
Net Promoter Score (NPS) is a customer loyalty metric that measures how likely customers are to recommend a company to others.
NPS is calculated by subtracting the percentage of detractors (customers who would not recommend the company) from the percentage of promoters (customers who would recommend the company)
The score ranges from -100 to 100, with a higher score indicating higher customer loyalty
NPS is commonly used ...
- Q4. What are the challenges u r facing in current organization?
- Q5. What r ur expected salary?
Interview Preparation Tips
I applied via Walk-in and was interviewed in Aug 2021. There was 1 interview round.
(1 Question)
- Q1. Last work experience
Interview Preparation Tips
What people are saying about Kotak Mahindra Bank
Interview questions from similar companies
I applied via Referral and was interviewed before Mar 2021. There were 2 interview rounds.
(1 Question)
- Q1. Why are you looking for a change?
Interview Preparation Tips
I applied via Referral and was interviewed before May 2021. There were 2 interview rounds.
Basics of Apti,sales Questionnaires
(1 Question)
- Q1. Basic knowledge of job,salary package
Interview Preparation Tips
I applied via Job Portal and was interviewed before Feb 2021. There were 2 interview rounds.
(1 Question)
- Q1. Tell me about yourself.
Interview Preparation Tips
You have got a chance to work in a very good bank.
I applied via Company Website and was interviewed in Mar 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. About my job profile I worked with and relevant details
Interview Preparation Tips
I applied via Referral and was interviewed before Aug 2021. There were 2 interview rounds.
(2 Questions)
- Q1. Previous profile related questions
- Q2. Experience and role handled
Interview Preparation Tips
I applied via Recruitment Consulltant and was interviewed before Apr 2021. There was 1 interview round.
(6 Questions)
- Q1. What are your salary expectations?
- Q2. What is your family background?
- Q3. Share details of your previous job.
- Q4. Why should we hire you?
- Q5. Why are you looking for a change?
- Q6. Tell me about yourself.
Interview Preparation Tips
Interview Questionnaire
2 Questions
- Q1. Regarding my past experience and how u will survive in the new organization.
- Q2. Sales and operations
Kotak Mahindra Bank Interview FAQs
Tell us how to improve this page.
Kotak Mahindra Bank Interviews By Designations
- Kotak Mahindra Bank Assistant Manager Interview Questions
- Kotak Mahindra Bank Deputy Manager Interview Questions
- Kotak Mahindra Bank Relationship Manager Interview Questions
- Kotak Mahindra Bank Relationship Officer Interview Questions
- Kotak Mahindra Bank Manager Interview Questions
- Kotak Mahindra Bank Credit Manager Interview Questions
- Kotak Mahindra Bank Senior Manager Interview Questions
- Kotak Mahindra Bank Brach Operation Manager Interview Questions
- Show more
Interview Questions for Popular Designations
- Service Engineer Interview Questions
- Customer Service Executive Interview Questions
- Customer Service Associate Interview Questions
- Service Advisor Interview Questions
- Servicenow Developer Interview Questions
- Senior Service Engineer Interview Questions
- Field Service Engineer Interview Questions
- Customer Service Representative Interview Questions
- Show more
Kotak Mahindra Bank Service Manager Interview Process
based on 1 interview
Interview experience
Interview Questions from Similar Companies
Fast track your campus placements
Kotak Mahindra Bank Service Manager Reviews and Ratings
based on 38 reviews
Rating in categories
|
Assistant Manager
12.7k
salaries
|  ₹1.2 L/yr - ₹5 L/yr |
|
Deputy Manager
11.4k
salaries
| ₹1.6 L/yr - ₹8.5 L/yr |
|
Manager
5.4k
salaries
| ₹4 L/yr - ₹12 L/yr |
|
Senior Manager
3.5k
salaries
| ₹6.5 L/yr - ₹19 L/yr |
|
Relationship Manager
2.5k
salaries
| ₹1.5 L/yr - ₹10 L/yr |
ICICI Bank
HDFC Bank
Axis Bank
IndusInd Bank
- Home >
- Interviews >
- Kotak Mahindra Bank Interview Questions >
- Kotak Mahindra Bank Service Manager Interview Questions
