AmbitionBox
Interview Questions
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
Filter interviews by
Kotak Mahindra Bank Service Manager Interview Questions and Answers
Kotak Mahindra Bank Service Manager Interview Experiences
3 interviews found
Anonymous
Selected
I applied via Recruitment Consulltant and was interviewed in Feb 2024. There were 2 interview rounds.
(1 Question)
- Q1. Basic operation questions
(1 Question)
- Q1. Expectations from organization n ur contribution to organization
- Ans.
I expect the organization to provide a supportive work environment and in return, I will contribute by leading a high-performing team and achieving service excellence.
Expectations from organization: Supportive work environment, opportunities for growth and development, clear communication channels
Contribution to organization: Leading a high-performing team, achieving service excellence, implementing process improvement...
Interview Preparation Tips
I applied via Referral and was interviewed in Jun 2021. There was 1 interview round.
Interview Questionnaire
5 Questions
- Q1. Questions related to cash conter and customer handling on non financial transaction.
- Q2. Q. What u will do if customer is depositing 49000 on regular basis?
- Ans.
I would investigate the reason for the regular deposits and ensure compliance with regulations.
Ask the customer about the source of the funds
Check if the deposits are within legal limits
Ensure proper documentation and record-keeping
Report any suspicious activity to the authorities
- Q3. Q. what is net promotors Score?
- Ans.
Net Promoter Score (NPS) is a customer loyalty metric that measures how likely customers are to recommend a company to others.
NPS is calculated by subtracting the percentage of detractors (customers who would not recommend the company) from the percentage of promoters (customers who would recommend the company)
The score ranges from -100 to 100, with a higher score indicating higher customer loyalty
NPS is commonly used ...
- Q4. What are the challenges u r facing in current organization?
- Q5. What r ur expected salary?
Interview Preparation Tips
I applied via Walk-in and was interviewed in Aug 2021. There was 1 interview round.
(1 Question)
- Q1. Last work experience
Interview Preparation Tips
What people are saying about Kotak Mahindra Bank
Interview questions from similar companies
Interview Questionnaire
2 Questions
- Q1. Prepare ur self for Banking knowledge like banking terms and be confident about urself that what u r delivering is Best at ur knowledge
- Q2. Like what is clearing.what is rtgs etc
- Ans.
Clearing is the process of settling financial transactions between banks. RTGS is a real-time gross settlement system used for large value transactions.
Clearing involves the exchange of financial instruments between banks to settle transactions.
RTGS is a system used for high-value transactions that are settled in real-time.
Clearing and RTGS are important for ensuring the smooth functioning of the financial system.
Examp...
I appeared for an interview before Jun 2016.
Interview Questionnaire
3 Questions
- Q1. Why do you want to join our Company?
- Ans.
I am impressed by the company's reputation for innovation and growth, and I believe my skills and experience align well with the opportunities here.
Company's reputation for innovation and growth
Alignment of skills and experience with opportunities at the company
- Q2. What are your strengths?
- Ans.
My strengths include strong leadership skills, excellent communication abilities, and a proven track record of achieving results.
Strong leadership skills
Excellent communication abilities
Proven track record of achieving results
- Q3. What are your expectations from the Bank?
- Ans.
I expect the Bank to provide a supportive work environment and opportunities for growth.
I expect the Bank to have a clear vision and mission.
I expect the Bank to provide adequate training and development programs.
I expect the Bank to have a fair and transparent performance evaluation system.
I expect the Bank to offer competitive compensation and benefits.
I expect the Bank to have a strong ethical and compliance culture...
Interview Preparation Tips
Experience: ICICI Bank Exam for the branch Banking Operations conducted on National Level held at N. Delhi
Duration: 1 hour
Round: Group Discussion
Experience: General Knowledge and Economy were discussed at length and after almost thirty minutes of discussion the round came to an halt.
Duration: 30 minutes
Round: HR Interview
Experience: various Questions were asked regarding the Banking Industry and general Knowledge and Quantitative Abilities.
Skills: Banking, General Aptitude, Quantitative Aptitude, Basics Of Computer Science
College Name: Bharati Vidyapeeth University,Pune
I applied via Naukri.com and was interviewed in May 2019. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Asking my privious experience and my skills
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed in May 2019. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. HR asked about my job role in previous company and why you are changing your job from previous company to our organization
Interview Preparation Tips
I applied via Campus Placement and was interviewed before Nov 2019. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Tell me something about yourself, Why ICICI, Why marketing, Ready to reallocate.
Interview Preparation Tips
I applied via Referral and was interviewed before Apr 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Normal interview
Interview Preparation Tips
I applied via Referral and was interviewed before Dec 2019. There were 5 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Questions related to commerce and sales
- Q2. Questions related to my posting across India and even abroad
Interview Preparation Tips
Kotak Mahindra Bank Interview FAQs
Tell us how to improve this page.
Kotak Mahindra Bank Interviews By Designations
- Kotak Mahindra Bank Assistant Manager Interview Questions
- Kotak Mahindra Bank Deputy Manager Interview Questions
- Kotak Mahindra Bank Relationship Manager Interview Questions
- Kotak Mahindra Bank Manager Interview Questions
- Kotak Mahindra Bank Relationship Officer Interview Questions
- Kotak Mahindra Bank Credit Manager Interview Questions
- Kotak Mahindra Bank Senior Manager Interview Questions
- Kotak Mahindra Bank Assistant Acquisition Manager Interview Questions
- Show more
Interview Questions for Popular Designations
- Service Engineer Interview Questions
- Customer Service Executive Interview Questions
- Customer Service Associate Interview Questions
- Service Advisor Interview Questions
- Servicenow Developer Interview Questions
- Senior Service Engineer Interview Questions
- Field Service Engineer Interview Questions
- Customer Service Representative Interview Questions
- Show more
Kotak Mahindra Bank Service Manager Interview Process
based on 1 interview
Interview experience
Interview Questions from Similar Companies
Fast track your campus placements
Kotak Mahindra Bank Service Manager Reviews and Ratings
based on 37 reviews
Rating in categories
|
Assistant Manager
12.6k
salaries
|  ₹1.2 L/yr - ₹5 L/yr |
|
Deputy Manager
11.4k
salaries
| ₹1.6 L/yr - ₹8.5 L/yr |
|
Manager
5.4k
salaries
| ₹4 L/yr - ₹12 L/yr |
|
Senior Manager
3.5k
salaries
| ₹6.5 L/yr - ₹19 L/yr |
|
Relationship Manager
2.3k
salaries
| ₹1.5 L/yr - ₹10 L/yr |
ICICI Bank
HDFC Bank
Axis Bank
IndusInd Bank
- Home >
- Interviews >
- Kotak Mahindra Bank Interview Questions >
- Kotak Mahindra Bank Service Manager Interview Questions
