ICICI Bank Service Manager Interview Questions and Answers

Q1. What is banking.
Ans. 
Banking is a financial institution that provides various financial services such as deposits, loans, and investments.
• Banking involves accepting deposits from customers and providing loans to individuals and businesses.

• Banks also offer services such as credit cards, mortgages, and investment products.

• They facilitate transactions, manage risks, and provide financial advice to customers.

• Examples of banks include JPMorgan
Answered by AI
Add your answer
Q2. Why need banking
Ans. 
Banking is essential for managing finances, accessing credit, and facilitating transactions.
• Banking allows individuals to securely store and manage their money.

• Banks provide access to credit through loans, mortgages, and credit cards.

• Banking services facilitate transactions such as payments, transfers, and investments.
Answered by AI
Add your answer
Q3. Type of Banks service
Ans. 
Banks offer a variety of services such as savings accounts, loans, credit cards, and investment options.
• Savings accounts

• Loans

• Credit cards

• Investment options
Answered by AI
Add your answer

Q1. What is ATM card
Ans. 
An ATM card is a plastic card issued by a bank that allows customers to access their bank accounts to make transactions at ATMs and point-of-sale terminals.
• ATM cards are linked to a customer's bank account

• They can be used to withdraw cash from ATMs

• They can also be used to make purchases at stores and online

• PIN (Personal Identification Number) is required to use an ATM card

• ATM cards may have a magnetic stripe or a chip
Answered by AI
Add your answer
Q2. What is credit card
Ans. 
A credit card is a payment card issued by a financial institution that allows the cardholder to borrow funds to pay for goods and services.
• Credit cards allow users to make purchases on credit, with the promise to repay the borrowed amount at a later date.

• They often come with a credit limit, which is the maximum amount of money that can be borrowed.

• Cardholders are usually required to pay interest on the outstanding bala...read more
Answered by AI
Add your answer

Q1. Could you please provide me with some information about yourself and your work experience?
Add your answer
Q2. Are you comfortable with working 6 days instead of 5 days?
Add your answer

Q1. Give your introduction?
Add your answer
Q2. Why you left your previous organisation?
Add your answer

Q1. Tell me about yourself ?
Add your answer
Q2. How did you hear about this role?
Add your answer

Very basic test simple maths and logic questions

Q1. Intro your self
Add your answer
Q2. Why should we hire you
Add your answer
Q3. What are your strengths and weakness?
Add your answer
Q4. What you bring to the table?
Add your answer

Q1. About self name Village
Ans. My name is Jyoti I'm live in Aurangabad
Answered Anonymously
Add your answer
Q2. Any experience banking
Ans. 
Yes
• Worked as a Customer Service Representative at XYZ Bank for 2 years

• Handled various banking inquiries and resolved customer issues

• Assisted customers with account management, transactions, and online banking

• Provided information on banking products and services

• Processed loan applications and credit card requests

• Collaborated with other departments to ensure smooth banking operations
Answered by AI
Add your answer
Q3. 4 years experience
Add your answer

Q1. Aap ke family main kon hai
Add your answer
Q2. Main or mere husband
Add your answer
Q3. Are you interested
Add your answer
Q4. Yes I'm interested
Add your answer

Online assessment test contains 25que , one subjective que ,one audio/video question

Quantitative aptitude reasoning English skills

Q1. No interview for this role
Add your answer

Q1. Here directly you are interviewed by cluster head face to face and then just one HR round
Add your answer
Q2. About location and salary expectation
Add your answer
Q3. May sometime about previous job details
Add your answer
Q4. About banking experience
Add your answer
Q5. About your family details
Add your answer