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Jindal X

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3.4

based on 1.1k Reviews

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Jindal X Customer Support Executive Interview Questions and Answers for Freshers

Updated 15 Nov 2023

Jindal X Customer Support Executive Interview Experiences for Freshers

1 interview found

Customer Support Executive Interview Questions & Answers

user image Anonymous

posted on 15 Nov 2023

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in May 2023. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. Tell me about yourself.
  • Ans. 

    I am a dedicated and experienced Customer Support Executive with a strong background in providing excellent customer service.

    • I have worked in the customer support industry for over 5 years.

    • I am skilled in handling customer inquiries, resolving complaints, and providing product information.

    • I have a proven track record of maintaining high customer satisfaction ratings.

    • I am proficient in using customer support software an...

    • Answered by AI
    Add your answer
  • Q2. Why did you leave your previous company?
  • Ans. 

    I left my previous company to explore new opportunities and further develop my skills in customer support.

    • Seeking new challenges and growth

    • Opportunity to learn and develop new skills

    • Looking for a company with better work-life balance

    • Relocation or commute issues

    • Company downsizing or restructuring

    • Answered by AI
    Add your answer
  • Q3. What does customer service do?
  • Ans. 

    Customer service provides assistance and support to customers, ensuring their satisfaction and resolving any issues they may have.

    • Customer service representatives help customers with inquiries, complaints, and requests.

    • They provide information about products or services and assist with placing orders.

    • Customer service agents handle and resolve customer issues and complaints, aiming to ensure customer satisfaction.

    • They m...

    • Answered by AI
    Add your answer
  • Q4. Are you comfortable with rotational shifts?
  • Ans. 

    Yes, I am comfortable with rotational shifts.

    • I have previous experience working in rotational shifts.

    • I understand the importance of being flexible and adaptable in a customer support role.

    • I am willing to adjust my schedule to meet the needs of the company and customers.

    • I believe rotational shifts can provide a better work-life balance in the long run.

    • I am confident in my ability to handle the challenges that may come w

    • Answered by AI
    Add your answer
Round 3 - Assignment 

Typing test and assignment.

Round 4 - One-on-one 

(3 Questions)

  • Q1. Why do you want to join BPO?
  • Ans. 

    I want to join BPO because I enjoy helping customers and providing excellent customer service.

    • I have a passion for assisting customers and resolving their issues.

    • I have strong communication and problem-solving skills.

    • I enjoy working in a fast-paced and dynamic environment.

    • I believe working in a BPO will provide me with opportunities to enhance my customer service skills.

    • I am motivated by the satisfaction of helping cus

    • Answered by AI
    Add your answer
  • Q2. Why did you leave your previous company?
  • Ans. 

    I left my previous company due to limited growth opportunities and a desire for a new challenge.

    • Limited growth opportunities

    • Desire for a new challenge

    • Answered by AI
    Add your answer
  • Q3. If any company of yours gives you more salary than us. will you join us?
    • Add your answer
Round 5 - One-on-one 

(1 Question)

  • Q1. Why did you leave your previous company?
    • Add your answer

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Disappointing Interview Experience with D.E. Shaw
I recently interviewed with D.E. Shaw, and it turned out to be one of the most draining experiences I’ve had. The interviewer’s approach felt unnecessarily harsh and dismissive, which made the entire process uncomfortable. At multiple points, the interviewer asked me to drop off the call, even when I tried asking basic questions about the designation, job description, and other details. After the interview, I found myself sitting there for a few minutes, trying to process what just happened. It left me questioning the overall tone and professionalism of the interview. Definitely not the experience I was expecting from such a well-known firm.
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Interview questions from similar companies

Customer Support Executive Interview Questions & Answers

Startek user image Anonymous

posted on 6 May 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(4 Questions)

  • Q1. Asked to describe about myself.
    • Add your answer
  • Q2. What did I do on my spare times.
    • Add your answer
  • Q3. Asked about my hometown
    • Add your answer
  • Q4. Asked to describe on social media impact on today's generation.
    • Add your answer

Customer Support Executive Interview Questions & Answers

Datamatics Global Services user image Anonymous

posted on 6 Oct 2022

I applied via Naukri.com and was interviewed in Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. They was asked self introduction
    • Add your answer
  • Q2. They only asked self introduction
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Please make sure confidence while telling self introduction.

Customer Service Associate Interview Questions & Answers

Firstsource Solutions user image Anonymous

posted on 28 Jul 2020

I applied via Recruitment Consulltant and was interviewed in Jun 2021. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

Basic questions from mathematics, reasoning, English etc.

  • Q1. About my job experience and qualifications.
    • Add your answer
  • Q2. About to check my communication skills and som basic questions about from job profile.
    • Add your answer

Customer Support Executive Interview Questions & Answers

Startek user image Anonymous

posted on 10 Feb 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about u r self ...??
    • Add your answer
  • Q2. About family life ..?? About Hyderabad
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Gd communication skills

Customer Care Executive Interview Questions & Answers

Datamatics Global Services user image Anonymous

posted on 31 Jan 2022

I applied via Referral and was interviewed in Dec 2021. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. What is your family background?
    • Add your answer
  • Q2. What are your salary expectations?
    • Add your answer
  • Q3. Share details of your previous job.
    • Add your answer
  • Q4. What are your strengths and weaknesses?
    • Add your answer
  • Q5. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - HR interview is easy and but salary is very low any body can crack

Customer Support Executive Interview Questions & Answers

Startek user image Anonymous

posted on 23 Jul 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jun 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Ans. 

    I am a dedicated and experienced Customer Support Executive with a passion for providing excellent service.

    • Over 5 years of experience in customer support roles

    • Proficient in handling customer inquiries and resolving issues

    • Strong communication and problem-solving skills

    • Ability to remain calm and patient in challenging situations

    • Received multiple positive customer feedback and recognition

    • Implemented new strategies to impr...

    • Answered by AI
    Add your answer
  • Q2. How would you spend last evening
  • Ans. 

    I spent my last evening relaxing at home and enjoying a good book.

    • I stayed at home

    • I read a book

    • I relaxed and unwound

    • I enjoyed some quiet time

    • Answered by AI
    Add your answer
Round 3 - One-on-one 

(2 Questions)

  • Q1. Tell me about your Favorite Food
  • Ans. 

    My favorite food is pizza.

    • I love the combination of gooey cheese, tangy tomato sauce, and crispy crust.

    • I enjoy trying different toppings like pepperoni, mushrooms, and bell peppers.

    • Pizza is a versatile dish that can be enjoyed for lunch, dinner, or even as a late-night snack.

    • It's a popular choice for parties and gatherings because it's easy to share and everyone loves it.

    • Some of my favorite pizza places include Domino'

    • Answered by AI
    Add your answer
  • Q2. 5 formula's about Excel
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

Customer Support Executive Interview Questions & Answers

Startek user image Anonymous

posted on 9 Dec 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I was interviewed in Jun 2023.

Round 1 - HR 

(1 Question)

  • Q1. Normal questions were asked.
    • Add your answer
Round 2 - Assignment 

This round includes multiple tests such as typing, versant test etc

Round 3 - One-on-one 

(1 Question)

  • Q1. This round was conducted by AM.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and beast of luck

Customer Support Executive Interview Questions & Answers

Startek user image Anonymous

posted on 26 Sep 2022

Round 1 - Assignment 

Writing on the topic for a page

Round 2 - Technical 

(2 Questions)

  • Q1. Checking the typing speed
    • Add your answer
  • Q2. Checking the reading speed and understanding
    • Add your answer
Round 3 - Group Discussion 

About the process and job role

Interview Preparation Tips

Interview preparation tips for other job seekers - Kindly try to be confident whatever you know just say in a very polite way..

Customer Support Executive Interview Questions & Answers

Startek user image Vaishnavi Yadav

posted on 24 Aug 2022

I applied via Naukri.com

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself?
  • Ans. Just tell them your short introduction like name, study, city, etc and then add some experience if you have and then add some point why are you want to join customer support executive profile and also add your skills as well which is necessary for this profile.
    • Answered by Vaishnavi Yadav
    Add your answer
  • Q2. What do you know about customer support executive?
    • Add your answer
Round 3 - versat test 

(1 Question)

  • Q1. Typing test and also versat test
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, strong communication and don't hesitate.
More about working at Jindal X

Jindal X Interview FAQs

How many rounds are there in Jindal X Customer Support Executive interview for freshers?
Jindal X interview process for freshers usually has 5 rounds. The most common rounds in the Jindal X interview process for freshers are One-on-one Round, Resume Shortlist and HR.
How to prepare for Jindal X Customer Support Executive interview for freshers?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Jindal X. The most common topics and skills that interviewers at Jindal X expect are customer care, customer support, voice process, Customer Handling and Customer Service.
What are the top questions asked in Jindal X Customer Support Executive interview for freshers?

Some of the top questions asked at the Jindal X Customer Support Executive interview for freshers -

  1. What does customer service ...read more
  2. What is customer satisfacti...read more
  3. I was asked to talk about some topics..pro's and con's of social med...read more

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Jindal X Customer Support Executive Salary
based on 145 salaries
₹1.1 L/yr - ₹3.5 L/yr
10% less than the average Customer Support Executive Salary in India
View more details

Jindal X Customer Support Executive Reviews and Ratings

based on 67 reviews

3.3/5

Rating in categories

3.0

Skill development

3.0

Work-Life balance

3.0

Salary & Benefits

3.0

Job Security

3.1

Company culture

3.0

Promotions/Appraisal

3.0

Work Satisfaction

Explore 67 Reviews and Ratings
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