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ITC Back Office Assistant Interview Questions and Answers

Updated 15 Feb 2024

ITC Back Office Assistant Interview Experiences

1 interview found

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - One-on-one 

(4 Questions)

  • Q1. About your self
  • Ans. I'm Nikhat Khan from Vikhroli and l m graduate
  • Answered by NIKHAT KHAN
  • Q2. Any experience in this field
  • Ans. No I don't have any experience
  • Answered by NIKHAT KHAN
  • Q3. Your education
  • Ans. 

    I have a Bachelor's degree in Business Administration.

    • Bachelor's degree in Business Administration

    • Specialized in finance and accounting

    • Courses in data analysis and office management

    • Internship experience in a back office setting

  • Answered by AI
  • Q4. About your job

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Jan 2024.

Round 1 - HR 

(5 Questions)

  • Q1. Expand Cross Sale
  • Ans. 

    Expanding cross sale involves identifying opportunities to sell additional products or services to existing customers.

    • Analyze customer data to identify potential cross sale opportunities

    • Train sales team on cross selling techniques

    • Create targeted marketing campaigns to promote cross sale products

    • Offer bundle deals or discounts for purchasing multiple products

    • Follow up with customers post-sale to suggest complementary pr

  • Answered by AI
  • Q2. Steps Of making business growth
  • Ans. 

    Business growth involves strategic planning and implementation of various steps to increase revenue and expand market presence.

    • Conduct market research to identify opportunities for growth

    • Develop a comprehensive business plan outlining goals and strategies

    • Invest in marketing and advertising to reach new customers

    • Expand product or service offerings to meet customer needs

    • Build strong relationships with customers and partn

  • Answered by AI
  • Q3. How to handle team
  • Ans. 

    Handling a team involves effective communication, delegation, motivation, and conflict resolution.

    • Establish clear goals and expectations for the team.

    • Communicate openly and regularly with team members.

    • Delegate tasks based on team members' strengths and skills.

    • Provide feedback and recognition to motivate team members.

    • Address conflicts promptly and constructively.

    • Lead by example and foster a positive team culture.

    • Encoura...

  • Answered by AI
  • Q4. How to corporate with customer
  • Ans. 

    To corporate with customers, it is important to listen actively, communicate effectively, build trust, and provide excellent service.

    • Listen actively to understand customer needs and concerns

    • Communicate effectively by being clear, concise, and responsive

    • Build trust by being honest, reliable, and following through on commitments

    • Provide excellent service by going above and beyond to meet customer expectations

  • Answered by AI
  • Q5. Expand Kpi's Of retail
  • Ans. 

    Key Performance Indicators (KPIs) in retail are metrics used to evaluate the success of a retail business.

    • Sales revenue

    • Customer satisfaction

    • Inventory turnover rate

    • Average transaction value

    • Conversion rate

    • Foot traffic

    • Gross margin

    • Return on investment (ROI)

  • Answered by AI
Round 2 - Assignment 

Performance of handling And Then Progress

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Honest Work Hard Nothing Is Impossible Trust Lord and express the work. the progress will show the world who you are

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself
  • Q2. Why do you want to change

Interview Preparation Tips

Interview preparation tips for other job seekers - Average just prepare it
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Why di you want to change

Interview Preparation Tips

Interview preparation tips for other job seekers - Be bold and say trusth.. prepare well

I applied via Walk-in and was interviewed before Oct 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Its all about the overview of marketing

Round 3 - HR 

(2 Questions)

  • Q1. Whether Capable to perform a task or not?
  • Q2. How much salary do you Expect from our company?

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't be nervous
Be confident
Keep eye contact
Make a perfect resume mentioning suitable skills and perfect objective .
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Aug 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Questions GST concepts
  • Q2. Checking Excel Skills
Round 3 - One-on-one 

(1 Question)

  • Q1. Asking personal Detaiuls

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well & Be confident

I was interviewed in Apr 2017.

Interview Questionnaire 

1 Question

  • Q1. Family background, father's job, personal details

Interview Preparation Tips

Round: Technical + HR Interview
Experience: There were three panelists.As I went in, I was first asked to present my CV. All of them were asking questions together. One was asking technical questions related to chemical engineering while the other two were taking the HR interview. They were all very polite and gentle.At first. I had to tell them my 10th and 12th percentage and my ranks in JEE Main, JEE Advanced and WBJEE. Then I was asked why I chose chemical engineering and what were my areas or subjects of interest. I answered Mass transfer and Chemical Reaction Engineering. They were quite impressed to hear as they said I was the first one who mentioned it. I was mainly asked questions from distillation and gas absorption. All the questions were very basic and required clear understanding of the concepts. I was asked to give a brief summary about my industrial visit to RCF, Mumbai. I was also asked some questions on my ongoing project work at college. Overall, it was a pleasant experience.

College Name: Jadavpur University, Kolkata

I was interviewed before Aug 2016.

Interview Questionnaire 

5 Questions

  • Q1. What is a BCG matrix?
  • Ans. 

    The BCG matrix is a strategic planning tool used to analyze a company's portfolio of products or business units.

    • Developed by the Boston Consulting Group (BCG)

    • It categorizes products/business units into four quadrants based on market growth rate and market share

    • Quadrants: Stars, Cash Cows, Question Marks, and Dogs

    • Helps in resource allocation and strategic decision-making

    • Example: Apple's iPhone as a Star, iPod as a Cash ...

  • Answered by AI
  • Q2. Explain market segmentation to a layman.
  • Ans. 

    Market segmentation is the process of dividing a broad target market into smaller, more specific groups based on common characteristics.

    • Market segmentation helps businesses identify and target specific customer groups.

    • It involves analyzing factors such as demographics, psychographics, and behavior to create segments.

    • Segments can be based on age, gender, income, interests, location, etc.

    • By understanding the needs and pr...

  • Answered by AI
  • Q3. What are your strengths?
  • Ans. 

    My strengths include strong communication skills, adaptability, and problem-solving abilities.

    • Strong communication skills: I am able to effectively convey information and ideas to others.

    • Adaptability: I am able to quickly adjust to new situations and environments.

    • Problem-solving abilities: I am skilled at analyzing complex problems and finding creative solutions.

  • Answered by AI
  • Q4. What are your weaknesses?
  • Ans. 

    One of my weaknesses is that I tend to be overly critical of my own work.

    • I have a tendency to be a perfectionist and spend too much time on tasks

    • I struggle with delegating tasks to others

    • I can be overly self-critical and have difficulty accepting praise or recognition

  • Answered by AI
  • Q5. Tell us more about yourself that would totally hook us to you.
  • Ans. 

    I am a dedicated and passionate individual with a strong work ethic and a proven track record of success.

    • I have consistently achieved top grades in my academic studies, showcasing my commitment to excellence.

    • I have completed multiple internships in the past where I received glowing feedback from supervisors for my hard work and dedication.

    • I am actively involved in extracurricular activities such as volunteering and lea...

  • Answered by AI

Interview Preparation Tips

Round: Resume Shortlist
Experience: Anonymous shortlisting

Round: Group Discussion
Experience: 8 people in the GD. It was a calm GD. I came in 3rd with strong points and exited, making my point.
Tips: Be sure of what you say. Own your points. Start with statement, give example and conclude in a minute.
Duration: 20 minutes

Round: Group Discussion
Experience: 10 people in this GD. It was a chaotic GD with everyone speaking at once. Nobody could be heard and things were totally out of control.
Tips: At times of chaos, go against the tide and keep your voice calm and have a very good point in mind. Don't lose your calm in all the chaos.
Duration: 25 minutes

Round: Technical + HR Interview
Experience: I gave the wrong answer at first to the BCG matrix question. Then the interviewer asked me "are you sure?". I realized my mistake, held my calm, used the notebook infront of me, drew it and explained. That I believe, did the magic.
Tips: Be honest. Keep smiling. Own the interview.

College Name: S.P. Jain Institute Of Management And Research

Interview Questionnaire 

1 Question

  • Q1. Tell me about your Self?

Interview Questionnaire 

2 Questions

  • Q1. What's your Strength and weakness?
  • Q2. How much salary you expect?

ITC Interview FAQs

How many rounds are there in ITC Back Office Assistant interview?
ITC interview process usually has 1 rounds. The most common rounds in the ITC interview process are One-on-one Round.

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ITC Back Office Assistant Interview Process

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2.0/5

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