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IntouchCX Business Analyst Interview Questions and Answers

Updated 25 Jun 2024

IntouchCX Business Analyst Interview Experiences

1 interview found

Business Analyst Interview Questions & Answers

user image Meher Vineeth

posted on 25 Jun 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. About the previous experience.
Round 2 - Technical 

(1 Question)

  • Q1. About the knowledge of data engineering.

Business Analyst Jobs at IntouchCX

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Interview questions from similar companies

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

In this process, you are provided with an Excel file related to your job profile, and you must complete a test while sharing your screen with the interviewer.

Round 2 - One-on-one 

(2 Questions)

  • Q1. What relevant questions would you ask based on your resume, and how do you believe you can add value to this company?
  • Q2. Why did you leave your last organization?
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. What is Like operator
  • Ans. 

    Like operator is used in SQL to search for a specified pattern in a column.

    • Like operator is used with the WHERE clause in SQL queries.

    • It allows for pattern matching using wildcard characters like % and _.

    • For example, 'SELECT * FROM table WHERE column LIKE 'abc%'' will return rows where the column starts with 'abc'.

  • Answered by AI
  • Q2. How to Join two tables,create a Test plan they give me scenerios,what is smoke and sanity Testing,what is Regression Testing
  • Q3. What is Cobra and some Domain related questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Dont panic just learn more about HW domain and you were easily crack it

Skills evaluated in this interview

I applied via Naukri.com and was interviewed before May 2020. There were 2 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. There was technical question asked regarding the job profile
  • Ans. Few questions would be from your work experience.
  • Answered Anonymously
  • Q2. Aptitude related questions
  • Ans. Few questions would be from normal aptitude
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Product company works on Law firms data.
There are callminer tools works on speech analytics part and tool is based on ML/AI.

I applied via Walk-in and was interviewed in Apr 2021. There were 4 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. 1.what about ur self?
  • Ans. 

    I am a highly motivated and detail-oriented Business Analyst with strong analytical skills and a proven track record of delivering successful projects.

    • I have a Bachelor's degree in Business Administration with a focus on Finance.

    • I have 5 years of experience working as a Business Analyst in the technology industry.

    • I am proficient in data analysis and have expertise in using tools such as Excel, SQL, and Tableau.

    • I have a...

  • Answered by AI
  • Q2. Why should we hire u?
  • Ans. 

    You should hire me because of my strong analytical skills, business acumen, and ability to drive successful outcomes.

    • I have a proven track record of analyzing complex business problems and providing effective solutions.

    • I possess excellent communication and interpersonal skills, enabling me to collaborate effectively with stakeholders at all levels.

    • I am highly skilled in data analysis, using tools such as Excel, SQL, an...

  • Answered by AI
  • Q3. Tell me about one topic which is very important to you?
  • Ans. 

    Data privacy and security

    • Importance of protecting personal and sensitive information

    • Ensuring compliance with data protection regulations

    • Implementing robust security measures to prevent data breaches

    • Educating employees and users about data privacy best practices

    • Conducting regular audits and risk assessments

    • Examples: GDPR, HIPAA, cybersecurity breaches

  • Answered by AI
  • Q4. Do you have any experience.
  • Ans. 

    Yes, I have experience as a Business Analyst.

    • I have worked as a Business Analyst for 3 years at XYZ company.

    • During my time at XYZ company, I successfully led a project to streamline the company's supply chain process, resulting in a 20% increase in efficiency.

    • I have experience in conducting market research and competitor analysis to identify business opportunities.

    • I have strong skills in data analysis and have used too...

  • Answered by AI
  • Q5. Why do u want to join in this company?
  • Ans. 

    I want to join this company because of its strong reputation, innovative projects, and opportunities for growth.

    • The company has a strong reputation in the industry, which would enhance my professional profile.

    • I am impressed by the company's track record of delivering innovative projects, and I want to be a part of that.

    • I believe this company offers great opportunities for career growth and development.

    • The company's val...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - These are the questions will be asking in interviews I think. I have an idea about theese questions plz don't give tough questions to them .

Interview Questionnaire 

4 Questions

  • Q1. 1.introduce yourself including your educational journey and family background
  • Q2. Where do you rate yourself in excel
  • Q3. Where do you see yourself after 5 years
  • Q4. What brought you to this company

I applied via Naukri.com and was interviewed in Jul 2021. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Basics of analytics
  • Q2. Communication skills
  • Q3. Quick escalation techniques
  • Ans. 

    Quick escalation techniques are important for timely resolution of critical issues.

    • Identify the urgency and impact of the issue

    • Notify the relevant stakeholders immediately

    • Escalate to higher management if necessary

    • Use communication channels effectively

    • Document the escalation process for future reference

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Communication skills, analytical skills and tools
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Aug 2024. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Roles and responsibilities as Data Analyst on Google products.
  • Ans. 

    As a Data Analyst on Google products, roles include analyzing user data, identifying trends, creating reports, and providing insights to improve product performance.

    • Analyzing user data to identify patterns and trends

    • Creating reports and dashboards to track key metrics

    • Providing insights and recommendations to improve product performance

    • Collaborating with cross-functional teams to drive data-informed decisions

    • Utilizing t...

  • Answered by AI
  • Q2. Explain some products and projects done.
  • Ans. 

    Developed a customer relationship management system for a retail company.

    • Designed database schema to store customer information and purchase history

    • Implemented user interface for sales representatives to input customer data and track interactions

    • Integrated system with existing inventory management software for seamless data flow

  • Answered by AI
  • Q3. Questions related to Looker Studio, Google Suites.

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are applying for Business Analyst position in Teleperformance, the first thing they will focus on your Communication skills, confidence, knowledge, etc. Then they will consider other tech skills you have.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Dec 2023. There were 3 interview rounds.

Round 1 - SQL 

(1 Question)

  • Q1. Asked questions about SQL joins and other intermidate level questions
Round 2 - Technical 

(1 Question)

  • Q1. Second round was with project manager asked about SQL and Excel
Round 3 - HR 

(1 Question)

  • Q1. Salary negotiation

Interview Preparation Tips

Interview preparation tips for other job seekers - Focus on SQL and Excel intermidate level
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before May 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Why want to change, package, expectations, notice period
Round 3 - One-on-one 

(1 Question)

  • Q1. Related to profile. For me related to Speech Analytics, why want to change, how to build category, scorecard etc
Round 4 - One-on-one 

(1 Question)

  • Q1. Some situation based questions, how to use of category weight threshold etc

IntouchCX Interview FAQs

How many rounds are there in IntouchCX Business Analyst interview?
IntouchCX interview process usually has 2 rounds. The most common rounds in the IntouchCX interview process are One-on-one Round and Technical.
How to prepare for IntouchCX Business Analyst interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at IntouchCX. The most common topics and skills that interviewers at IntouchCX expect are Excel, Lean Six Sigma, Statistics, Data Science and IT Business Analysis.

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IntouchCX Business Analyst Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more
IntouchCX Business Analyst Salary
based on 28 salaries
₹2.6 L/yr - ₹5.2 L/yr
54% less than the average Business Analyst Salary in India
View more details

IntouchCX Business Analyst Reviews and Ratings

based on 4 reviews

4.9/5

Rating in categories

3.3

Skill development

4.8

Work-life balance

4.8

Salary

4.9

Job security

4.8

Company culture

3.1

Promotions

4.9

Work satisfaction

Explore 4 Reviews and Ratings
Business Analyst ( Analytics )

Panch Mahals

1-3 Yrs

Not Disclosed

Business Analyst ( Analytics )

Valsad

1-3 Yrs

Not Disclosed

Business Analyst ( Analytics )

Kheda

1-3 Yrs

Not Disclosed

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