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Infosys BPM Customer Care Representative Interview Questions and Answers for Experienced

Updated 11 Mar 2024

Infosys BPM Customer Care Representative Interview Experiences for Experienced

1 interview found

Customer Care Representative Interview Questions & Answers

user image Anonymous

posted on 11 Mar 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Mar 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Basic Questions 1. introduce yourself 2. write an essay on given topic
    • Add your answer
Round 2 - One-on-one 

(3 Questions)

  • Q1. Managerial round
    • Add your answer
  • Q2. Introduce yourself how was your day
    • Add your answer
  • Q3. Repeat measure,treasure, pleasure
    • Add your answer

Top trending discussions

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Interview Tips & Stories
2w
amanchoudhari
Verified Icon
·
student at
Pune Institute of Computer Technology, Pune
SAP Labs Interview Experience | On-Campus | SAP Basis Consultant
I participated in SAP Labs' 2025 placement drive at Pune Institute of Computer Technology (PICT) for the SAP Basis Consultant role. The process included three rounds: an aptitude + CS fundamentals test, a group discussion (GD), and a technical + HR interview. In the GD, I confidently initiated the discussion on "Being Famous vs Being Knowledgeable," supporting my points with examples. During the interview, I discussed my resume, internship experience with Node.js, PostgreSQL, and Prisma ORM, and machine learning models like Random Forest Regression. I also explained my problem-solving approach and adaptability to new technologies. I was one of the five students selected, and it was a great learning experience. My advice to future aspirants: Be thorough with your resume, practice aptitude and CS fundamentals, and work on communication skills. #Experiences #interviewexperiences #Experiences-QnA
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Customer Care Representative Interview Questions & Answers

Teleperformance user image Anonymous

posted on 26 May 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(5 Questions)

  • Q1. About your self
    • Add your answer
  • Q2. What do you know about teleperformance
  • Ans. 

    Teleperformance is a global outsourcing company specializing in customer experience management.

    • Teleperformance provides customer care, technical support, and sales services for various industries.

    • The company operates in over 80 countries and has over 300,000 employees worldwide.

    • Teleperformance is known for its focus on customer satisfaction and innovative technology solutions.

    • Some of the clients of Teleperformance incl...

    • Answered by AI
    Add your answer
  • Q3. What was your experience with last company
    • Add your answer
  • Q4. Why you are left previous company
    • Add your answer
  • Q5. Any random topic
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It's a good brand and also invironment

Customer Care Representative Interview Questions & Answers

Concentrix Corporation user image Anjali Agarwal

posted on 18 Apr 2023

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

All were grammatical questions

Round 3 - English 

(1 Question)

  • Q1. All were English grammar questions
    • Add your answer
Round 4 - HR 

(1 Question)

  • Q1. Tell me about yourself
    • Add your answer
Round 5 - One-on-one 

(1 Question)

  • Q1. Tell me something about you
    • Add your answer

Customer Care Executive Interview Questions & Answers

Omega Healthcare user image X.Maria sofiya

posted on 14 Jul 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Communication skills
    • Add your answer
  • Q2. General questions abt customer handling
    • Add your answer
Round 2 - One-on-one 

(2 Questions)

  • Q1. General questions
    • Add your answer
  • Q2. Abt customer service
    • Add your answer

Customer Care Executive Interview Questions & Answers

Altruist Technologies user image Mithunkumar Rathod..

posted on 23 Oct 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Referral and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. Tell me something about yourself
    • Add your answer
  • Q2. Can u speak about few minutes about aney Bangalore city
    • Add your answer
  • Q3. How much salery u have excepeted
    • Add your answer
  • Q4. What is your strength
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Improve skills

Customer Care Executive Interview Questions & Answers

WNS user image Anonymous

posted on 4 Mar 2024

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
-
Result
No response

I applied via Walk-in and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Graduation completed or not?
    • Add your answer
  • Q2. What experience you carry?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Please don't go walk in WNS company viman nagar, if your leaving in pune far from the company. They don't hire people who leaves near by moshi, chikhali or bhosari. They have some kilometres of range from there they hire the candidates.

Customer Care Executive Interview Questions & Answers

TaskUs user image Anonymous

posted on 5 Jun 2024

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Self introduction
    • Add your answer
  • Q2. Technical round
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - not God

Senior Customer Service Representative Interview Questions & Answers

Conduent user image Anonymous

posted on 30 Sep 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Self introduction
    • Add your answer
  • Q2. Self introduction with manager
    • Add your answer

Customer Care Executive Interview Questions & Answers

iEnergizer user image Anonymous

posted on 9 Jun 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in May 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. About intro, why should we hire u
    • Add your answer
  • Q2. Why should u handle angry customer.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Its a great opportunity to if u join to iengizer.

Customer Support Representative Interview Questions & Answers

Sykes Business Services Of India user image Anonymous

posted on 1 Aug 2022

I applied via Naukri.com and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

English... Missing words and errors in sentence and synonymous and opposite words. Word meanings

Round 2 - HR 

(2 Questions)

  • Q1. Self introduction... Previous years experience and tools you have used over there.. Complete proceess of the previous job
    • Add your answer
  • Q2. Why you want thos job? Why you left your previous job? What is your salary expections?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just.. Give it in a normal way and be always honest and if you have any experience with the proper reliving or experience letter is only accepted.. Be careful about that.. All the best👍💯 guys..
More about working at Infosys BPM

Infosys BPM Interview FAQs

How many rounds are there in Infosys BPM Customer Care Representative interview for experienced candidates?
Infosys BPM interview process for experienced candidates usually has 2 rounds. The most common rounds in the Infosys BPM interview process for experienced candidates are One-on-one Round and HR.

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