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Infosys BPM Customer Care Representative Interview Questions and Answers

Updated 11 Mar 2024

Infosys BPM Customer Care Representative Interview Experiences

1 interview found

Customer Care Representative Interview Questions & Answers

user image Anonymous

posted on 11 Mar 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Mar 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Basic Questions 1. introduce yourself 2. write an essay on given topic
    • Add your answer
Round 2 - One-on-one 

(3 Questions)

  • Q1. Managerial round
    • Add your answer
  • Q2. Introduce yourself how was your day
    • Add your answer
  • Q3. Repeat measure,treasure, pleasure
    • Add your answer

Top trending discussions

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Interview Tips & Stories
2d (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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Tech Mahindra user image

posted on 4 Feb 2022

I applied via Walk-in and was interviewed in Aug 2021. There were 2 interview rounds.

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Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
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Round 2 - HR 

(5 Questions)

  • Q1. Share details of your previous job.
    • Add your answer
  • Q2. What are your salary expectations?
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  • Q3. What is your family background?
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  • Q4. Why should we hire you?
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  • Q5. Tell me about yourself.
    • Add your answer

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    • Add your answer

Interview Preparation Tips

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Tech Mahindra user image Anonymous

posted on 17 Feb 2021

I applied via Campus Placement and was interviewed before Feb 2020. There were 6 interview rounds.

Interview Questionnaire 

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  • Q1. Was interviewed as fresher?
    • Add your answer
  • Q2. Written test conducted? with verbal ability test ? GD
    • Add your answer
  • Q3. How would u deal with a problematic situation when you are working in a team?
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I applied via Walk-in and was interviewed before Feb 2020. There were 3 interview rounds.

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Tech Mahindra user image Anonymous

posted on 2 Feb 2021

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Capgemini user image Anonymous

posted on 17 Dec 2022

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Dec 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Basic logical reasoning and verbal questions . Easy to clear

Round 2 - HR 

(2 Questions)

  • Q1. 1.Tell me about yourself? 2.What are Your achievements?
    • Add your answer
  • Q2. 3. Your strengths? 4. How did you face a situation using your key skills?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Confident . Care to explain more instead of giving single word answers . Good luck

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Tech Mahindra user image kagdan45

posted on 11 Sep 2020

I applied via Indeed and was interviewed in Aug 2020. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. They asked basic question from your resume which you mentioned. Just be careful about each and every word you written on your cv.
    • Add your answer
  • Q2. Ask question on skills, like how you handle to work in pressure. What you long term goal and short term goal.
    • Add your answer
  • Q3. Tell why you left your last company?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - just be confident, and answer briefly about everything and be calm.
More about working at Infosys BPM

Infosys BPM Interview FAQs

How many rounds are there in Infosys BPM Customer Care Representative interview?
Infosys BPM interview process usually has 2 rounds. The most common rounds in the Infosys BPM interview process are HR and One-on-one Round.

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Infosys BPM Customer Care Representative Interview Process

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