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iEnergizer Costumer Service Interview Questions and Answers

Updated 25 Feb 2025

iEnergizer Costumer Service Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - HR 

(2 Questions)

  • Q1. What are two advantages and two disadvantages of using Instagram?
  • Q2. Can you tell me about yourself?
Round 2 - One-on-one 

(2 Questions)

  • Q1. What are two advantages and two disadvantages of social media?
  • Q2. What are five of the best things about India?

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't be nervous; just do your best.

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Apr 2024. There were 4 interview rounds.

Round 1 - Aptitude Test 

Aptitude test take by the hr

Round 2 - Technical 

(4 Questions)

  • Q1. Technical questions form hr
  • Q2. Why should we hire you Introduction
  • Q3. What do you known about teleperfomance
  • Ans. 

    Teleperformance is a global leader in customer experience management.

    • Teleperformance is a multinational company specializing in customer service outsourcing.

    • They provide services such as customer care, technical support, and sales.

    • Teleperformance operates in over 80 countries and has a large workforce of customer service professionals.

    • The company is known for its focus on delivering high-quality customer experiences.

    • Te...

  • Answered by AI
  • Q4. How do you handle coustomer
  • Ans. 

    I handle customers with patience, empathy, and a focus on resolving their issues efficiently.

    • Listen actively to understand the customer's concerns

    • Show empathy and understanding towards the customer's situation

    • Offer solutions or alternatives to address the customer's needs

    • Follow up to ensure the customer's satisfaction

    • Maintain a positive attitude and professional demeanor throughout the interaction

  • Answered by AI
Round 3 - Technical 

(1 Question)

  • Q1. Why should we hire you
Round 4 - Coding Test 

The final round is very easy

Interview Preparation Tips

Interview preparation tips for other job seekers - You should focus on your abilities and skills
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in May 2024. There were 4 interview rounds.

Round 1 - Aptitude Test 

Syllabus questions only MCQ type

Round 2 - Technical 

(3 Questions)

  • Q1. What's is diodes
  • Ans. 

    Diodes are electronic components that allow current to flow in one direction only.

    • Diodes are used to convert AC to DC in power supplies

    • They are also used in signal processing and logic circuits

    • Common types include rectifier diodes, zener diodes, and light-emitting diodes (LEDs)

  • Answered by AI
  • Q2. What's is the pn junction
  • Ans. 

    A pn junction is a boundary or interface between two types of semiconductor materials, p-type and n-type, creating a diode.

    • It is formed by joining a p-type semiconductor (which has an excess of positive charge carriers) with an n-type semiconductor (which has an excess of negative charge carriers).

    • The pn junction allows current to flow in one direction only, making it a key component in diodes and transistors.

    • When a vo...

  • Answered by AI
  • Q3. Why to the working of zener diodes
  • Ans. 

    Zener diodes are used to regulate voltage in electronic circuits by maintaining a constant voltage across the diode.

    • Zener diodes operate in the reverse-bias mode, allowing current to flow in the reverse direction when the voltage reaches the breakdown voltage.

    • They are commonly used in voltage regulator circuits to maintain a stable voltage output.

    • Zener diodes have a sharp breakdown voltage, making them useful for prote...

  • Answered by AI
Round 3 - HR 

(3 Questions)

  • Q1. What is your name
  • Q2. Education fo the your
  • Q3. Skill releted questions
Round 4 - Case Study 

कोणत्या सब्जेक्ट विषाई केस आहे त्याच्या निगडित विचार करून बोलावे लागतात आणि माहिती गोळा करुन correct decisions घ्यावा लागेल

Interview Preparation Tips

Topics to prepare for Foundever Costumer Service interview:
  • Diploma electronics engineering
  • C language
Interview preparation tips for other job seekers - सर third time interview देत आहे काही चुकी झाले असेल तर माफ करा आणि स्टेप पण चुकली असेल कदाचित
Interview experience
3
Average
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed in May 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. What is your name
  • Q2. What experience so you have

Interview Preparation Tips

Interview preparation tips for other job seekers - I have a best experience and I have to relocate the place.

I applied via Naukri.com and was interviewed in May 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Self introduction,skills,qualification,personal interview,hr round interview

Interview Preparation Tips

Interview preparation tips for other job seekers - I have sincerely work in our company plg conduct interview as early as possible and early send me offer letter.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Coding Test 

1. **Quantitative Aptitude:**
- Arithmetic (percentages, ratios, averages)
- Algebra (equations, inequalities)
- Geometry (shapes, area, volume)
- Data Interpretation (graphs, charts, tables)

2. **Logical Reasoning:**
- Pattern recognition
- Sequence and series
- Syllogisms
- Puzzles and arrangements

3. **Verbal Ability:**
- Reading comprehension
- Sentence correction
- Synonyms and antonyms
- Para jumbles

4. **Technical Skills (if applicable):**
- Specific to the job role (e.g., programming, finance, engineering principles)

#### Format
- **Question Type:** Multiple-choice questions (MCQs)
- **Sections:** Often divided into separate timed sections for each topic area

#### Scoring
- **Negative Marking:** Some tests may include negative marking for incorrect answers.
- **Adaptive Testing:** Some tests adjust the difficulty level based on the test-taker's performance.

#### Administration
- **Mode:** Online or paper-based
- **Proctoring:** May be invigilated live or through automated proctoring tools

#### Preparation Tips
- **Practice Tests:** Take practice tests to familiarize yourself with the format and question types.
- **Time Management:** Practice managing your time effectively during the test.
- **Review Fundamentals:** Brush up on basic math, logical reasoning, and grammar skills.

#### Customer Support
- **Availability:** Most testing companies provide customer support for technical issues and inquiries.
- **Contact Methods:** Support can typically be reached via email, phone, or live chat.
- **FAQ and Help Center:** Many providers offer an online FAQ and help center for common questions and troubleshooting.

By understanding these details, you can better prepare for an aptitude test and improve your chances of success.

I applied via Naukri.com and was interviewed before Sep 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Questions was tell me about yourself? How you is favourite singer? Why do you applied for this job?
Round 3 - One-on-one 

(1 Question)

  • Q1. What skills do you have to improve customer service? What is difference between empathy and sympathy? Why there is gap?

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident, if you do not have answer for any technical question just say confidently if i get opportunity then i surely will work on it.

I applied via Company Website and was interviewed in May 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. What is about your self, skills,qualification,

Interview Preparation Tips

Interview preparation tips for other job seekers - Every employee work in Infosys bpm sincere work and hard work and develop the company reputation.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Aug 2024. There was 1 interview round.

Round 1 - Telephonic Call 

(2 Questions)

  • Q1. Why you want this job..?
  • Ans. 

    I am passionate about helping people and providing excellent customer service.

    • I enjoy problem-solving and finding solutions to customer issues.

    • I have strong communication skills and enjoy interacting with people.

    • I am detail-oriented and strive to provide the best possible support to customers.

    • I am motivated by the opportunity to make a positive impact on customers' experiences.

  • Answered by AI
  • Q2. Have much time for this work..?

Interview Preparation Tips

Topics to prepare for Teleperformance Costumer Support interview:
  • Telephone Handling
Interview preparation tips for other job seekers - If want job
Thene you take a job
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in May 2024. There were 4 interview rounds.

Round 1 - Aptitude Test 

Syllabus questions only MCQ type

Round 2 - Technical 

(3 Questions)

  • Q1. What's is diodes
  • Ans. 

    Diodes are electronic components that allow current to flow in one direction only.

    • Diodes are used to convert AC to DC in power supplies

    • They are also used in signal processing and logic circuits

    • Common types include rectifier diodes, zener diodes, and light-emitting diodes (LEDs)

  • Answered by AI
  • Q2. What's is the pn junction
  • Ans. 

    A pn junction is a boundary or interface between two types of semiconductor materials, p-type and n-type, creating a diode.

    • It is formed by joining a p-type semiconductor (which has an excess of positive charge carriers) with an n-type semiconductor (which has an excess of negative charge carriers).

    • The pn junction allows current to flow in one direction only, making it a key component in diodes and transistors.

    • When a vo...

  • Answered by AI
  • Q3. Why to the working of zener diodes
  • Ans. 

    Zener diodes are used to regulate voltage in electronic circuits by maintaining a constant voltage across the diode.

    • Zener diodes operate in the reverse-bias mode, allowing current to flow in the reverse direction when the voltage reaches the breakdown voltage.

    • They are commonly used in voltage regulator circuits to maintain a stable voltage output.

    • Zener diodes have a sharp breakdown voltage, making them useful for prote...

  • Answered by AI
Round 3 - HR 

(3 Questions)

  • Q1. What is your name
  • Q2. Education fo the your
  • Q3. Skill releted questions
Round 4 - Case Study 

कोणत्या सब्जेक्ट विषाई केस आहे त्याच्या निगडित विचार करून बोलावे लागतात आणि माहिती गोळा करुन correct decisions घ्यावा लागेल

Interview Preparation Tips

Topics to prepare for Foundever Costumer Service interview:
  • Diploma electronics engineering
  • C language
Interview preparation tips for other job seekers - सर third time interview देत आहे काही चुकी झाले असेल तर माफ करा आणि स्टेप पण चुकली असेल कदाचित

iEnergizer Interview FAQs

How many rounds are there in iEnergizer Costumer Service interview?
iEnergizer interview process usually has 2 rounds. The most common rounds in the iEnergizer interview process are One-on-one Round and HR.
How to prepare for iEnergizer Costumer Service interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at iEnergizer. The most common topics and skills that interviewers at iEnergizer expect are Inbound Voice Process, International BPO and International Voice Process.
What are the top questions asked in iEnergizer Costumer Service interview?

Some of the top questions asked at the iEnergizer Costumer Service interview -

  1. What are two advantages and two disadvantages of using Instagr...read more
  2. What are two advantages and two disadvantages of social med...read more
  3. What are five of the best things about Ind...read more

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iEnergizer Costumer Service Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more
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iEnergizer Costumer Service Salary
based on 14 salaries
₹1.7 L/yr - ₹4.8 L/yr
14% more than the average Costumer Service Salary in India
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iEnergizer Costumer Service Reviews and Ratings

based on 35 reviews

4.7/5

Rating in categories

4.6

Skill development

4.5

Work-life balance

4.6

Salary

4.5

Job security

4.6

Company culture

4.6

Promotions

4.5

Work satisfaction

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