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ICICI Bank Relationship Manager Interview Questions, Process, and Tips

Updated 9 Dec 2024

Top ICICI Bank Relationship Manager Interview Questions and Answers

  • Q1. How will you market banking products ? Are you willing to work at the ground level ? What are the challenges of marketing at ground level ? How different is it from other ...read more
  • Q2. If customer is so angry in that time how to motivate them
  • Q3. How will you communicate with customers ?
View all 79 questions

ICICI Bank Relationship Manager Interview Experiences

284 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    I am an experienced Relationship Manager with a strong background in building and maintaining client relationships.

    • Over 5 years of experience in the banking industry

    • Proven track record of exceeding sales targets

    • Expertise in financial planning and investment strategies

    • Strong communication and interpersonal skills

    • Ability to analyze client needs and provide tailored solutions

    • Successfully managed a portfolio of high net wo...

  • Answered by AI
  • Q2. Why you choose to become part of ICICI Bank?
  • Ans. 

    I chose to become part of ICICI Bank because of its strong reputation, extensive network, and commitment to customer satisfaction.

    • ICICI Bank has a strong reputation in the banking industry, known for its financial stability and innovative products.

    • The bank has an extensive network of branches and ATMs, making it convenient for customers to access their services.

    • ICICI Bank is committed to customer satisfaction, providin...

  • Answered by AI
  • Q3. How you are fit for the role?
  • Ans. 

    I am fit for the role of Relationship Manager because of my strong interpersonal skills, experience in building and maintaining client relationships, and ability to understand and meet the needs of clients.

    • Strong interpersonal skills: I have excellent communication and listening skills, which allow me to effectively connect with clients and understand their requirements.

    • Experience in building and maintaining client rel...

  • Answered by AI
  • Q4. What are the assets and liabilities for a bank?
  • Ans. 

    Assets are what the bank owns, liabilities are what the bank owes.

    • Assets include cash, loans, investments, and property

    • Liabilities include deposits, loans from other banks, and bonds

    • The difference between assets and liabilities is the bank's equity

    • Banks must maintain a balance between assets and liabilities to ensure solvency

  • Answered by AI
  • Q5. What was the impact of pandemic on Banking sector?
  • Ans. 

    The pandemic had a significant impact on the banking sector.

    • Banks had to adapt to remote work and digital banking

    • Loan defaults increased due to economic uncertainty

    • Interest rates decreased, affecting bank profits

    • Government stimulus packages provided relief for some customers

    • Increased demand for online banking services

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest, go through you previous work mentioned in resume and go through the ICICI Bank portal.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Dec 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

All question belongs to situation...

Round 3 - One-on-one 

(2 Questions)

  • Q1. About ur work experience
  • Ans. Need to show him your work exp and the market challenges in your department how u r handling currently....
  • Answered Anonymously
  • Q2. And difficulties of applied job
  • Ans. Need to show your current experience how it will help u in the applied job
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Need to show your knowledge of current experience and in applied job you can use that....

Relationship Manager Interview Questions Asked at Other Companies

asked in ICICI Bank
Q1. How will you market banking products ? Are you willing to work at ... read more
Q2. If you customer is unhappy with some sort of your behaviour and w ... read more
asked in ICICI Bank
Q3. If customer is so angry in that time how to motivate them
asked in Axis Bank
Q4. 1)How will you extend business of bank. 2) How will you pitch the ... read more
asked in DCB Bank
Q5. What's document required for salaried person to buy property?
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Mar 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Difference between Credit Card or Debit Card.
  • Ans. 

    Credit cards allow users to borrow money from the card issuer up to a certain limit, while debit cards are linked to the user's bank account and only allow spending what is available in the account.

    • Credit cards involve borrowing money from the card issuer, while debit cards use funds directly from the user's bank account.

    • Credit cards typically have a credit limit, while debit cards have no credit limit as they use the ...

  • Answered by AI
Round 3 - One-on-one 

(1 Question)

  • Q1. Difference between Credit Card or Debit Card
  • Ans. 

    Credit cards allow users to borrow money from the card issuer up to a certain limit, while debit cards are linked to the user's bank account and only allow spending what is available in the account.

    • Credit cards involve borrowing money from the card issuer, while debit cards use funds directly from the user's bank account.

    • Credit cards typically have higher interest rates and fees compared to debit cards.

    • Credit cards off...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep Smiling and confidence
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Aptitude Test 

Hindi English reasoning essay
Second interview and final interview

Round 3 - Coding Test 

First Resume send and normal basic interview and all details are bank related second round Aptitude Test that's English Hindi reasoning math essay this writing test and final interview this are selected and the processing or training and 21 days

Interview Preparation Tips

Interview preparation tips for other job seekers - I am very happy this joined icici bank and my dream is complete and happy because come ture dream my family 🥰 thanks alot time pro some Spetisp person ronak milly jinesh sir tq so much

ICICI Bank interview questions for designations

 Senior Relationship Manager

 (6)

 Asset Relationship Manager

 (2)

 Key Relationship Manager

 (1)

 Relationship Manager Preferred Banking

 (1)

 Deputy Relationship Manager

 (2)

 Branch Relationship Manager

 (9)

 NRI Relationship Manager

 (5)

 Virtual Relationship Manager

 (2)

I applied via Referral and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Operation and sales are complasary to working oficial bank
  • Q2. Good knowledge and behever
  • Q3. How to managed your customer portfolio
  • Ans. 

    Manage customer portfolio by segmenting, prioritizing, and providing personalized service.

    • Segment customers based on their needs, preferences, and profitability

    • Prioritize high-value customers for personalized attention and special offers

    • Regularly review and update customer information to ensure accurate profiling

    • Provide proactive communication and support to build strong relationships

    • Monitor customer satisfaction and a

  • Answered by AI
  • Q4. Salfsorsing are compalsart
  • Q5. Good and god forbid this email has

Get interview-ready with Top ICICI Bank Interview Questions

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Apr 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Work experience
Round 3 - HR 

(2 Questions)

  • Q1. Tell me about your work experience
  • Ans. 

    I have worked as a Relationship Manager for 5 years.

    • Managed a portfolio of high net worth clients

    • Developed and maintained relationships with clients

    • Provided financial advice and solutions to clients

    • Met and exceeded sales targets

    • Collaborated with internal teams to ensure client satisfaction

  • Answered by AI
  • Q2. Why releave your company
  • Ans. 

    Better growth opportunities and professional development

    • Looking for a more challenging role

    • Seeking better compensation and benefits

    • Desire to work in a more dynamic and innovative environment

    • Opportunity to learn new skills and gain experience

    • Company culture not aligned with personal values

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing

Relationship Manager Jobs at ICICI Bank

View all
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be honest with your years of experience. All information you share will be verified at the time of joining.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about your self
Round 3 - HR 

(1 Question)

  • Q1. What is your previous job rol?

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare your self for previous job rol and organization history.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via ICICI carrier and was interviewed in Dec 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Avoid using too much corporate jargon in your CV. Sometimes keeping things simple will get your job done.
View all tips
Round 2 - Aptitude Test 

Use the STAR method to answer questions about your skills and experience.

Round 3 - HR 

(2 Questions)

  • Q1. Self introduction And why are you join this bank?
  • Q2. What is bank ? Tell me ore about your hobbies?
  • Ans. 

    A bank is a financial institution that accepts deposits from the public and creates credit.

    • Banks provide various financial services such as loans, credit cards, and savings accounts.

    • They also offer investment services like mutual funds and stocks.

    • Banks play a crucial role in the economy by facilitating transactions and providing liquidity.

    • Examples of banks include JPMorgan Chase, Bank of America, and Wells Fargo.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - be polite and use the right language and tone for a formal situation
listen to the questions and think before you begin your answers
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Nov 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Question on Financial statement
  • Q2. Question on Financial ratios
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I was interviewed in Dec 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Name your CV properly while saving it. It is highly likely that the recruiter won't even open your CV if you name it casually.
View all tips
Round 2 - Aptitude Test 

Normal aptitude test in module way one need to complete befor interview

Round 3 - HR 

(2 Questions)

  • Q1. Where is presently working presently working company name Achievement what ever the achievement is
  • Q2. How will you work there
  • Ans. Telling about there skills and knowledge
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Dress formal
Be confident
Question the answer in a smart way

ICICI Bank Interview FAQs

How many rounds are there in ICICI Bank Relationship Manager interview?
ICICI Bank interview process usually has 2-3 rounds. The most common rounds in the ICICI Bank interview process are Resume Shortlist, One-on-one Round and HR.
How to prepare for ICICI Bank Relationship Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at ICICI Bank. The most common topics and skills that interviewers at ICICI Bank expect are Relationship Management, Sales, Working Capital, Banking and Portfolio Management.
What are the top questions asked in ICICI Bank Relationship Manager interview?

Some of the top questions asked at the ICICI Bank Relationship Manager interview -

  1. How will you market banking products ? Are you willing to work at the ground le...read more
  2. If customer is so angry in that time how to motivate t...read more
  3. How will you communicate with customer...read more
How long is the ICICI Bank Relationship Manager interview process?

The duration of ICICI Bank Relationship Manager interview process can vary, but typically it takes about less than 2 weeks to complete.

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ICICI Bank Relationship Manager Interview Process

based on 93 interviews in last 1 year

3 Interview rounds

  • One-on-one Round
  • HR Round 1
  • HR Round 2
View more

People are getting interviews through

based on 214 ICICI Bank interviews
Company Website
Job Portal
Campus Placement
Referral
WalkIn
Recruitment Consultant
32%
23%
19%
9%
4%
1%
12% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
ICICI Bank Relationship Manager Salary
based on 12.8k salaries
₹2.3 L/yr - ₹11 L/yr
43% more than the average Relationship Manager Salary in India
View more details

ICICI Bank Relationship Manager Reviews and Ratings

based on 3.4k reviews

3.9/5

Rating in categories

3.9

Skill development

3.6

Work-Life balance

3.7

Salary & Benefits

4.0

Job Security

3.7

Company culture

3.7

Promotions/Appraisal

3.5

Work Satisfaction

Explore 3.4k Reviews and Ratings
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