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HRH Next Services Voice Process Executive Interview Questions and Answers for Experienced

Updated 13 Nov 2022

HRH Next Services Voice Process Executive Interview Experiences for Experienced

1 interview found

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What is favourite colour and why explain in 120worda
  • Ans. 

    My favourite colour is blue because it represents calmness and serenity.

    • Blue is associated with the sky and the ocean, which are both vast and calming

    • It is also a versatile colour that can be both bold and subtle

    • I find that wearing blue or surrounding myself with blue objects helps me feel more relaxed and focused

    • For example, my favourite shirt is a deep blue colour that makes me feel confident and at ease

  • Answered by AI
  • Q2. Tell me in case customer will disappoint what will do
  • Ans. 

    If a customer is disappointed, I will listen to their concerns, apologize for any inconvenience caused, and offer a solution to rectify the situation.

    • Listen actively to the customer's concerns

    • Apologize for any inconvenience caused

    • Offer a solution to rectify the situation

    • Ensure customer satisfaction

    • Maintain a positive attitude and professional demeanor

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Take quick action for agents and team leaders value skills required for manager also soon ....

Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed before Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1.  I was asked my experience in Last Employment and difference between Customer service and customer support

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident in what you say,

I applied via Walk-in and was interviewed before Dec 2020. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Why do want to join?
  • Q2. What makes you ideal for this role?

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be honest, Any Show them that you gonna stay there in the organization for at least 6 months, Because there most of them who get selected will either abscond after 1 month or don't even join at all.

I applied via Walk-in and was interviewed before Oct 2019. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Introduce yourself??
  • Q2. Why should we hire you??
  • Q3. Why do u left your studies??

Interview Preparation Tips

Interview preparation tips for other job seekers - While giving interview you should have some confidence on your own. Interviewer find that spark on you, that how in difficult situations you can handle a problem... so carry that confidence with you and the introduction part make it as simple as possible like abt ur family, ur studies, ur hobbies and abt ur achievements..

I applied via Walk-in and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. What is BPO means..?
  • Ans. 

    BPO stands for Business Process Outsourcing.

    • BPO involves contracting out specific business processes to a third-party service provider.

    • It is commonly used for customer service, technical support, and back-office operations.

    • BPO can help companies save costs and improve efficiency.

    • Examples of BPO providers include Accenture, IBM, and Infosys.

  • Answered by AI
  • Q2. Why we give you this job..?

Interview Preparation Tips

Interview preparation tips for other job seekers - In short you have to speak fluent english or you should get ready with this two questions :-)

I applied via Recruitment Consultant and was interviewed in Nov 2020. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Introduction
  • Q2. Product knowledge
  • Q3. How to achieve goal
  • Q4. How to survive
  • Ans. 

    Survival requires adaptability, resilience, and resourcefulness.

    • Stay calm and focused

    • Assess the situation and prioritize needs

    • Be flexible and willing to adjust plans

    • Stay positive and maintain hope

    • Utilize available resources and seek help when needed

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

I applied via Naukri.com and was interviewed in Jul 2020. There were 6 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Women empowerment, meaning of BPO, meaning of customer care, how to handle a rude customer, covid 19 etc, self introduction, 45 min test and a client interview. In total there were 3 rounds
  • Ans. 

    The interview for Customer Care Executive included questions on women empowerment, BPO, customer care, handling rude customers, COVID-19, self-introduction, a 45-minute test, and a client interview.

    • Women empowerment: Discuss the importance of empowering women in the workplace and society.

    • BPO: Explain the concept of Business Process Outsourcing and its role in customer service.

    • Customer care: Highlight the significance o...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - always predict and be well prepared in advance as they can ask anything ...whatever you say just be confident.😊

I applied via Walk-in and was interviewed before Jan 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Tell me about your self
  • Ans. Name, location, education and work experience
  • Answered by Shivraj Singh

Interview Preparation Tips

Interview preparation tips for other job seekers - You should confidence and stey motivated

I applied via Recruitment Consultant and was interviewed in Jul 2020. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Previous job description (if you have work experience)
  • Q2. About yourself (if you are a fresher)
  • Q3. Expected salary
  • Q4. Comfortable in working with rotational shifts? (If any)

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Don't be nervous
Don't be confused
Be open with your views

Interview Questionnaire 

1 Question

  • Q1. Self introduction, Why do you want to join this company, Salary expectations, Qualifications, Flexibility about changing shifts, etc.

Interview Preparation Tips

Interview preparation tips for other job seekers - Some common questions and answers (can be obtained through internet access)

HRH Next Services Interview FAQs

How many rounds are there in HRH Next Services Voice Process Executive interview for experienced candidates?
HRH Next Services interview process for experienced candidates usually has 2 rounds. The most common rounds in the HRH Next Services interview process for experienced candidates are Resume Shortlist and HR.
What are the top questions asked in HRH Next Services Voice Process Executive interview for experienced candidates?

Some of the top questions asked at the HRH Next Services Voice Process Executive interview for experienced candidates -

  1. What is favourite colour and why explain in 120wo...read more
  2. Tell me in case customer will disappoint what will...read more

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HRH Next Services Voice Process Executive Salary
based on 17 salaries
₹1.1 L/yr - ₹2.2 L/yr
27% less than the average Voice Process Executive Salary in India
View more details

HRH Next Services Voice Process Executive Reviews and Ratings

based on 13 reviews

2.9/5

Rating in categories

3.1

Skill development

3.2

Work-life balance

2.3

Salary

3.3

Job security

3.0

Company culture

2.8

Promotions

2.7

Work satisfaction

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