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My favourite colour is blue because it represents calmness and serenity.
Blue is associated with the sky and the ocean, which are both vast and calming
It is also a versatile colour that can be both bold and subtle
I find that wearing blue or surrounding myself with blue objects helps me feel more relaxed and focused
For example, my favourite shirt is a deep blue colour that makes me feel confident and at ease
If a customer is disappointed, I will listen to their concerns, apologize for any inconvenience caused, and offer a solution to rectify the situation.
Listen actively to the customer's concerns
Apologize for any inconvenience caused
Offer a solution to rectify the situation
Ensure customer satisfaction
Maintain a positive attitude and professional demeanor
Top trending discussions
I applied via Recruitment Consultant and was interviewed before Sep 2020. There were 4 interview rounds.
posted on 24 Dec 2021
I applied via Walk-in and was interviewed before Dec 2020. There were 5 interview rounds.
posted on 13 Oct 2020
I applied via Walk-in and was interviewed before Oct 2019. There were 4 interview rounds.
posted on 19 Apr 2021
I applied via Walk-in and was interviewed in Mar 2021. There was 1 interview round.
BPO stands for Business Process Outsourcing.
BPO involves contracting out specific business processes to a third-party service provider.
It is commonly used for customer service, technical support, and back-office operations.
BPO can help companies save costs and improve efficiency.
Examples of BPO providers include Accenture, IBM, and Infosys.
posted on 6 May 2021
I applied via Recruitment Consultant and was interviewed in Nov 2020. There was 1 interview round.
Survival requires adaptability, resilience, and resourcefulness.
Stay calm and focused
Assess the situation and prioritize needs
Be flexible and willing to adjust plans
Stay positive and maintain hope
Utilize available resources and seek help when needed
posted on 18 Aug 2020
I applied via Naukri.com and was interviewed in Jul 2020. There were 6 interview rounds.
The interview for Customer Care Executive included questions on women empowerment, BPO, customer care, handling rude customers, COVID-19, self-introduction, a 45-minute test, and a client interview.
Women empowerment: Discuss the importance of empowering women in the workplace and society.
BPO: Explain the concept of Business Process Outsourcing and its role in customer service.
Customer care: Highlight the significance o...
posted on 13 Jan 2022
I applied via Walk-in and was interviewed before Jan 2021. There was 1 interview round.
posted on 16 Jan 2021
I applied via Recruitment Consultant and was interviewed in Jul 2020. There were 4 interview rounds.
posted on 25 Dec 2020
based on 13 reviews
Rating in categories
Customer Care Executive
172
salaries
| ₹0.9 L/yr - ₹4 L/yr |
Customer Service Associate
159
salaries
| ₹1 L/yr - ₹3.5 L/yr |
Customer Service Executive
104
salaries
| ₹0.5 L/yr - ₹3.2 L/yr |
Team Lead
86
salaries
| ₹1.5 L/yr - ₹4.5 L/yr |
Customer Support Executive
79
salaries
| ₹1 L/yr - ₹3 L/yr |
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