HGS Technical Support Engineer Interview Questions and Answers for Freshers

RAM stands for Random Access Memory and is a type of computer memory that is volatile and used for temporary storage. ROM stands for Read-Only Memory and is a type of computer memory that is non-volatile and used for permanent storage.

• RAM is used to store data that is actively being used by the computer's operating system and applications.

• RAM is faster to read from and write to compared to other types of storage.

• Exampl...read more

Technical Support Engineer is responsible for providing assistance and resolving technical issues.

• Provide technical assistance to customers via phone, email, or chat

• Troubleshoot and resolve hardware and software issues

• Document and track customer issues and resolutions

• Collaborate with other teams to escalate and resolve complex problems

• Train customers on product usage and troubleshooting techniques

A software engineer is a professional who designs, develops, and maintains software applications.

• Designs and develops software applications

• Uses programming languages and tools to write code

• Tests and debugs software to ensure it functions properly

• Collaborates with other engineers and stakeholders to ensure software meets requirements

• Continuously learns and adapts to new technologies and industry trends

Technical science is the application of scientific principles and methods to solve practical problems in technology.

• It involves the use of scientific knowledge to design, develop, and improve technology.

• Examples include computer science, electrical engineering, and mechanical engineering.

• Technical science is interdisciplinary, drawing on knowledge from physics, chemistry, and mathematics.

• It is essential for innovation ...read more