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HDFC Securities Customer Care Executive Interview Questions and Answers

Updated 21 Feb 2025

HDFC Securities Customer Care Executive Interview Experiences

3 interviews found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - One-on-one 

(1 Question)

  • Q1. Normal interview with manager will ask if nism 7 is completed and basic market knowledge

Customer Care Executive Interview Questions & Answers

user image PRATHAMESH DEEPAK DONGRE

posted on 5 Jun 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Job Portal

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me something about yourself
Round 3 - HR 

(1 Question)

  • Q1. What is a mutual fund
  • Ans. 

    A mutual fund is a type of investment vehicle consisting of a portfolio of stocks, bonds, or other securities, managed by a professional fund manager.

    • Mutual funds pool money from multiple investors to invest in a diversified portfolio

    • Investors buy shares in the mutual fund, which represents their ownership in the fund's holdings

    • Professionally managed by fund managers who make investment decisions on behalf of the inves...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - NISM 8 certificate mandatory

Customer Care Executive Interview Questions Asked at Other Companies

asked in Startek
Q1. What would you do if you win 1billion dollar lottey?
Q2. Introduction Explain something in English What is customer care o ... read more
Q3. 1. If the customer had two queries at the same time,how did you h ... read more
Q4. Tell me about this product how will sell to the customer
Q5. How will you handle irrated customers?
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Why do you want to join our previous organisation
  • Q2. Talk about the company stock price, awards and achievements received by the company
  • Q3. What is your salary expectation

Interview questions from similar companies

I applied via Company Website and was interviewed in Feb 2018. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. More questions about current affairs.
  • Q2. What is knowledge about axis securities ltd.
  • Ans. 

    Axis Securities Ltd. is a subsidiary of Axis Bank, offering a wide range of financial services including stockbroking, investment advisory, and wealth management.

    • Axis Securities Ltd. is a leading stockbroking firm in India.

    • It is a subsidiary of Axis Bank, one of the largest private sector banks in India.

    • The company provides services like equity trading, derivatives trading, mutual funds, IPOs, and more.

    • Axis Securities ...

  • Answered by AI
  • Q3. Computer knowledge.

Interview Preparation Tips

General Tips: Don't nervous to answer any question. If you don't know the answer then please say you don't have idea about that.
Duration: 1-4 weeks

I applied via Referral and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell me something about yourself ?
  • Q2. Why do you want to join this company ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident , whatever they ask

I applied via Walk-in and was interviewed before Dec 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Documents for KYC
  • Ans. 

    KYC documents are required to verify the identity of the customer.

    • KYC stands for Know Your Customer.

    • Documents required for KYC include government-issued ID proof, address proof, and PAN card.

    • KYC is mandatory for opening bank accounts, investing in mutual funds, and other financial transactions.

  • Answered by AI
  • Q2. Introduce youself

Interview Preparation Tips

Interview preparation tips for other job seekers - Be in formals clothes and formal shoes
Clean shave for males is mandatory
Answer every question and dont be silent
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Sep 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Nice interview not too much questions
Round 3 - One-on-one 

(1 Question)

  • Q1. Tell in about your self ?
Round 4 - One-on-one 

(1 Question)

  • Q1. Tell me about your self

Interview Preparation Tips

Interview preparation tips for other job seekers - Be camb
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Stock Market Related

Interview Questionnaire 

11 Questions

  • Q1. Tell me about yourself
  • Q2. What is your role in previous jobs
  • Q3. What is your key skill
  • Q4. Do you know computer knowledge
  • Ans. 

    Yes, I have computer knowledge.

    • Proficient in Microsoft Office Suite

    • Familiar with CRM software such as Salesforce

    • Experience with data analysis tools like Excel and Tableau

  • Answered by AI
  • Q5. What is your aim to
  • Q6. What is your aim and goal
  • Q7. What is your mother tounge
  • Q8. What is your target to reach
  • Q9. Have you worked any where
  • Q10. Selfe introduction
  • Q11. What is your qualification

Interview Preparation Tips

Interview preparation tips for other job seekers - I have got great experience by this ambition box

I applied via Recruitment Consulltant and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. Share details of your previous job.
  • Q2. Why should we hire you?
  • Q3. Tell me about yourself.
Round 2 - Technical 

(1 Question)

  • Q1. Why you want to work for the sharekhan? What you done in your internship?

Interview Preparation Tips

Interview preparation tips for other job seekers - You have to know all about what you write in your resume they ask the question behalf of resume..
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HDFC Securities Interview FAQs

How many rounds are there in HDFC Securities Customer Care Executive interview?
HDFC Securities interview process usually has 2 rounds. The most common rounds in the HDFC Securities interview process are Resume Shortlist, HR and One-on-one Round.
How to prepare for HDFC Securities Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at HDFC Securities. The most common topics and skills that interviewers at HDFC Securities expect are customer care, Communication Skills, voice process, Capital Market and Customer Service.
What are the top questions asked in HDFC Securities Customer Care Executive interview?

Some of the top questions asked at the HDFC Securities Customer Care Executive interview -

  1. What is a mutual f...read more
  2. Normal interview with manager will ask if nism 7 is completed and basic market ...read more

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HDFC Securities Customer Care Executive Interview Process

based on 3 interviews

Interview experience

3.7
  
Good
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HDFC Securities Customer Care Executive Salary
based on 40 salaries
₹1.8 L/yr - ₹3.6 L/yr
6% more than the average Customer Care Executive Salary in India
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HDFC Securities Customer Care Executive Reviews and Ratings

based on 9 reviews

3.0/5

Rating in categories

3.6

Skill development

3.6

Work-life balance

3.5

Salary

3.5

Job security

3.2

Company culture

2.8

Promotions

3.0

Work satisfaction

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