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HDFC Securities Customer Care Executive Interview Questions and Answers
HDFC Securities Customer Care Executive Interview Experiences
3 interviews found
Selected
I was interviewed in Jan 2025.
(1 Question)
- Q1. Normal interview with manager will ask if nism 7 is completed and basic market knowledge
PRATHAMESH DEEPAK DONGRE
I applied via Job Portal
(1 Question)
- Q1. Tell me something about yourself
(1 Question)
- Q1. What is a mutual fund
- Ans.
A mutual fund is a type of investment vehicle consisting of a portfolio of stocks, bonds, or other securities, managed by a professional fund manager.
Mutual funds pool money from multiple investors to invest in a diversified portfolio
Investors buy shares in the mutual fund, which represents their ownership in the fund's holdings
Professionally managed by fund managers who make investment decisions on behalf of the inves...
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed before Oct 2022. There were 2 interview rounds.
(3 Questions)
- Q1. Why do you want to join our previous organisation
- Q2. Talk about the company stock price, awards and achievements received by the company
- Q3. What is your salary expectation
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Selected
I was interviewed in Apr 2024.
(1 Question)
- Q1. How will you handle customer query
- Ans.
I will handle customer queries by actively listening, empathizing, providing solutions, and following up to ensure satisfaction.
Listen actively to understand the customer's query
Empathize with the customer's situation and show understanding
Provide clear and accurate solutions or information
Follow up with the customer to ensure their satisfaction
Maintain a positive and professional attitude throughout the interaction
(1 Question)
- Q1. Discussion on Salary
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed in Apr 2024. There was 1 interview round.
(1 Question)
- Q1. About the working experience
Interview Preparation Tips
Customer Care Executive Interview Questions & Answers
Quess
Awadhut Ajit Kulkarni
posted on 28 Jul 2024
(2 Questions)
- Q1. Tell me about yourself?
- Ans.
I am a dedicated and empathetic customer care executive with a passion for helping customers resolve their issues.
Experienced in handling customer inquiries and complaints
Skilled in providing excellent customer service
Strong communication and problem-solving abilities
Ability to remain calm and professional in stressful situations
- Q2. Describe your college life?
- Ans.
My college life was a mix of academics, extracurricular activities, and making lifelong friendships.
Studied hard to maintain good grades
Participated in various clubs and organizations
Made friends from diverse backgrounds
Balanced social life with academic responsibilities
(2 Questions)
- Q1. They will give any 1 topic to speak
- Q2. What are your hobbies?
- Ans.
My hobbies include reading, hiking, and playing the guitar.
Reading: I enjoy reading fiction and non-fiction books in my free time.
Hiking: I love exploring nature trails and going on outdoor adventures.
Playing the guitar: I have been playing the guitar for several years and enjoy learning new songs.
Interview Preparation Tips
Customer Care Executive Interview Questions & Answers
LG Electronics
Alok tiwari
posted on 11 Feb 2022
(8 Questions)
- Q1. Why are you looking for a change?
- Q2. What are your salary expectations?
- Q3. Share details of your previous job.
- Q4. Where do you see yourself in 5 years?
- Q5. Tell me about yourself.
- Q6. Firstly consume total knowledge of LG Electronics what is that and after that you are 150 words learn about IT sector and what is BPO and KPO.
- Q7. And your hobby question are more important because when you answered your hobby HR quickly to the next question about your hobby as belong what is that show very serious about your hobby and their knowledg...
- Q8. During the period of interview HR,s are continuously focus on your communication and fluency of your language Hindi aur English so don't be hesitate
(1 Question)
- Q1. HR,s check your typing speed and some computer knowledge
Interview Preparation Tips
I applied via Company Website and was interviewed in Aug 2021. There were 2 interview rounds.
(1 Question)
- Q1. Tell me about yourself.
- Ans.
I am a dedicated and experienced Customer Care Executive with a passion for providing excellent service.
I have worked in the customer service industry for 5 years.
I have a strong ability to empathize with customers and understand their needs.
I am skilled in resolving customer complaints and finding solutions to their problems.
I have received multiple awards for my outstanding performance in customer care.
I am fluent in...
Interview Preparation Tips
Selected
I applied via Recruitment Consulltant and was interviewed in Jan 2024. There was 1 interview round.
(1 Question)
- Q1. Introduce yourself
- Ans. Hi my name is ........ I am from ........ I completed my graduation last year. I am a fresher so i can't say anything about my skills but i can assure you that if you'll give me a chance than I'll work hard for sure
I applied via Walk-in and was interviewed in Nov 2023. There was 1 interview round.
(5 Questions)
- Q1. Tell me about your self? Why we join you?
- Q2. What's your strength and weakness
- Q3. Tell me about your family background?
- Q4. Do you take responsibility
- Q5. Why should we hire you?
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HDFC Securities Interview FAQs
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HDFC Securities Interviews By Designations
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HDFC Securities Customer Care Executive Interview Process
based on 3 interviews
Interview experience
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HDFC Securities Customer Care Executive Reviews and Ratings
based on 9 reviews
Rating in categories
|
Relationship Manager
921
salaries
|  ₹1.3 L/yr - ₹6.5 L/yr |
|
Assistant Manager
494
salaries
| ₹2.4 L/yr - ₹7.2 L/yr |
|
Digital Relationship Manager
284
salaries
| ₹1.4 L/yr - ₹5 L/yr |
|
Deputy Manager
261
salaries
| ₹3.2 L/yr - ₹10.2 L/yr |
|
Area Sales Manager
254
salaries
| ₹2.6 L/yr - ₹8.1 L/yr |
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