LG Electronics Interview Questions, Process, and Tips

Q1. Introduce youself
Ans. 
I am a dedicated and experienced Customer Support Executive with a strong background in resolving customer issues and providing exceptional service.
• Over 5 years of experience in customer support roles

• Skilled in handling customer inquiries and complaints

• Proficient in using CRM systems and ticketing platforms

• Excellent communication and problem-solving skills

• Received multiple awards for outstanding customer service
Answered by AI
Add your answer
Q2. Are u comfortable to speak English or Hindi
Ans. 
Comfortable speaking both English and Hindi
• Yes, I am comfortable speaking both English and Hindi

• I am fluent in both languages and can effectively communicate in either

• I have experience providing customer support in both English and Hindi
Answered by AI
Add your answer

Q1. Typing Test Typing Test
Add your answer

Write Eassy on some Topic like Election, favourite sports , memorable day

Q1. Introduce Yourself
Ans. 
I am a dedicated and experienced Customer Support Executive with a passion for helping customers resolve their issues.
• I have over 5 years of experience in customer support roles

• I am skilled in handling customer inquiries, resolving complaints, and providing product information

• I am proficient in using CRM systems and have a strong attention to detail

• I have received multiple awards for my outstanding customer service ski
Answered by AI
Add your answer
Q2. What are role and responsiblities in your previous company?
Ans. 
In my previous company, I was responsible for providing customer support through various channels and resolving customer queries and issues.
• Handled customer inquiries via phone, email, and chat

• Resolved customer complaints and issues in a timely and professional manner

• Provided product information and assistance to customers

• Escalated complex issues to the appropriate department for resolution

• Maintained accurate records o
Answered by AI
Add your answer
Q3. What is inbound and outbound calling?
Ans. 
Inbound calling is receiving calls from customers, while outbound calling is making calls to customers.
• Inbound calling involves answering customer inquiries and providing support

• Outbound calling involves making sales calls or follow-up calls to customers

• Examples: Inbound calling - customer service hotline, Outbound calling - telemarketing
Answered by AI
Add your answer
Q4. What is B P O
Ans. 
BPO stands for Business Process Outsourcing, where a company contracts out various business operations to a third-party service provider.
• BPO involves contracting out specific business processes such as customer support, technical support, data entry, and more.

• Companies often outsource these processes to specialized BPO firms to reduce costs and focus on core business activities.

• BPO services can be onshore, nearshore, o...read more
Answered by AI
Add your answer
Q5. What are you strength and weakness
Ans. 
Strength: Excellent communication skills, Weakness: Overthinking
• Strength: Ability to effectively communicate with customers and colleagues

• Strength: Strong problem-solving skills

• Weakness: Tendency to overthink situations and decisions

• Weakness: Struggle with delegating tasks to others
Answered by AI
Add your answer

Q1. What have you done in Sell out
Add your answer
Q2. How to promote sell out
Add your answer
Q3. How do you do sell ou
Add your answer

Q1. Same questions as in first round
Add your answer
Q2. How will you do sell out
Add your answer

C++ basic and advance level

Q1. Advance DSA questions
Add your answer

Basic core Java, manual testing concept

Q1. Explain SDLC and there steps in brief
Ans. 
SDLC stands for Software Development Life Cycle, which is a process used by software development teams to design, develop, and test high-quality software.
• SDLC consists of several steps including planning, analysis, design, implementation, testing, deployment, and maintenance.

• Each step in the SDLC is crucial for the successful development and delivery of software products.

• For example, in the testing phase, test engineer...read more
Answered by AI
Add your answer
Q2. Manual testing concept
Add your answer

Q1. Basic Development Process
Add your answer
Q2. Details about Resin & Non metal parts
Add your answer

Q1. Salary Discussion
Add your answer

Q1. How enter the sales in tally?
Ans. 
Sales can be entered in Tally by creating a sales voucher and entering the necessary details.
• Go to Accounting Vouchers in Tally

• Select Sales Voucher

• Enter the customer details, sales amount, and other relevant information

• Save the voucher to record the sales transaction
Answered by AI
Add your answer
Q2. How enter the ledger posting in tally?
Ans. 
To enter ledger posting in Tally, you can use the 'Accounting Vouchers' option.
• Go to 'Accounting Vouchers' in Tally

• Select the type of voucher you want to create (e.g. Payment, Receipt, Contra, Journal)

• Enter the necessary details such as the ledger account, amount, and narration

• Save the voucher to post the entry in the ledger
Answered by AI
Add your answer
Q3. How enter the payment in tally?
Ans. 
To enter a payment in Tally, you can use the payment voucher option.
• Go to Accounting Vouchers section in Tally

• Select Payment Voucher option

• Enter payment details such as party name, amount, and payment mode

• Save the voucher to record the payment

• You can also use shortcut keys like F5 to directly access payment voucher
Answered by AI
Add your answer