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I applied via Referral and was interviewed in Apr 2024. There were 4 interview rounds.
I am a dedicated and experienced Customer Support Executive with a strong background in resolving customer issues and providing exceptional service.
Over 5 years of experience in customer support roles
Skilled in handling customer inquiries and complaints
Proficient in using CRM systems and ticketing platforms
Excellent communication and problem-solving skills
Received multiple awards for outstanding customer service
Comfortable speaking both English and Hindi
Yes, I am comfortable speaking both English and Hindi
I am fluent in both languages and can effectively communicate in either
I have experience providing customer support in both English and Hindi
Write Eassy on some Topic like Election, favourite sports , memorable day
I am a dedicated and experienced Customer Support Executive with a passion for helping customers resolve their issues.
I have over 5 years of experience in customer support roles
I am skilled in handling customer inquiries, resolving complaints, and providing product information
I am proficient in using CRM systems and have a strong attention to detail
I have received multiple awards for my outstanding customer service ski
In my previous company, I was responsible for providing customer support through various channels and resolving customer queries and issues.
Handled customer inquiries via phone, email, and chat
Resolved customer complaints and issues in a timely and professional manner
Provided product information and assistance to customers
Escalated complex issues to the appropriate department for resolution
Maintained accurate records o
Inbound calling is receiving calls from customers, while outbound calling is making calls to customers.
Inbound calling involves answering customer inquiries and providing support
Outbound calling involves making sales calls or follow-up calls to customers
Examples: Inbound calling - customer service hotline, Outbound calling - telemarketing
BPO stands for Business Process Outsourcing, where a company contracts out various business operations to a third-party service provider.
BPO involves contracting out specific business processes such as customer support, technical support, data entry, and more.
Companies often outsource these processes to specialized BPO firms to reduce costs and focus on core business activities.
BPO services can be onshore, nearshore, o...
Strength: Excellent communication skills, Weakness: Overthinking
Strength: Ability to effectively communicate with customers and colleagues
Strength: Strong problem-solving skills
Weakness: Tendency to overthink situations and decisions
Weakness: Struggle with delegating tasks to others
I applied via Naukri.com and was interviewed in May 2021. There was 1 interview round.
I know that your company is a leading provider of innovative sales solutions in the industry. I am joining because of your strong reputation and commitment to excellence.
Your company has a proven track record of success in delivering top-notch sales solutions.
I am impressed by the innovative approach your company takes in the sales industry.
Your company's commitment to excellence and customer satisfaction aligns with m...
I applied via Campus Placement and was interviewed before Sep 2019. There were 7 interview rounds.
My goal in life is to continuously learn and grow, both personally and professionally, while making a positive impact on others.
Constantly seek opportunities for self-improvement and development
Set specific, achievable goals to work towards
Help and inspire others to reach their full potential
Strive to make a difference in the lives of those around me
I applied via Walk-in and was interviewed before Apr 2020. There was 1 interview round.
Mobile devices have various features that enhance communication, productivity, and entertainment.
Mobile phones offer seamless connectivity through calls, texts, and internet access.
They have advanced cameras for capturing high-quality photos and videos.
Mobile apps provide a wide range of functionalities, such as social media, gaming, and productivity tools.
Smartphones have built-in GPS for navigation and location-based...
I applied via Recruitment Consultant and was interviewed in Oct 2020. There were 5 interview rounds.
I applied via Referral and was interviewed in Dec 2020. There were 3 interview rounds.
I appeared for an interview in Sep 2024.
Mobile app testing is the process of evaluating the functionality, usability, and performance of a mobile application.
Testing the app on different devices and operating systems to ensure compatibility
Checking for bugs, glitches, and errors in the app's functionality
Evaluating the user interface and user experience to ensure a seamless interaction
Performance testing to assess the app's speed, responsiveness, and stabili...
Android testing is the process of evaluating the functionality and performance of Android applications to ensure they meet quality standards.
Android testing involves testing the user interface, functionality, performance, security, and compatibility of Android applications.
Common types of Android testing include unit testing, integration testing, system testing, and acceptance testing.
Tools like Android Studio, Espress...
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Rating in categories
Assistant Manager
379
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| ₹7 L/yr - ₹17.1 L/yr |
Deputy Manager
327
salaries
| ₹8.6 L/yr - ₹23.9 L/yr |
Sales Executive
304
salaries
| ₹1.4 L/yr - ₹6 L/yr |
Senior Engineer
302
salaries
| ₹3.6 L/yr - ₹13.2 L/yr |
Manager
219
salaries
| ₹13.6 L/yr - ₹30.5 L/yr |
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HARMAN