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Globiva Interview Questions, Process, and Tips for Experienced

Updated 11 Mar 2025

Top Globiva Interview Questions and Answers for Experienced

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Globiva Interview Experiences for Experienced

Popular Designations

48 interviews found

I applied via Referral and was interviewed in Feb 2021. There were 3 interview rounds.

Interview Questionnaire 

6 Questions

  • Q1. Tell me about customer support
  • Q2. Why u want to join bpo
  • Q3. Why u leave u job from recent working organization
  • Q4. Say some words on topic like mobile women empowerment
  • Ans. 

    Mobile women empowerment refers to the use of mobile technology to empower women and improve their access to information, resources, and opportunities.

    • Mobile phones can provide women with access to educational resources and online learning platforms, enabling them to acquire new skills and knowledge.

    • Mobile banking services allow women to have control over their finances and access to financial services, promoting econo...

  • Answered by AI
  • Q5. Why we hire you
  • Q6. U are comfortable to work in all shift aur not
  • Ans. 

    Yes, I am comfortable working in all shifts.

    • I have experience working in different shifts and have adapted well to changing schedules.

    • I understand the importance of being flexible and available to meet the needs of the company.

    • I am willing to work any shift required, including weekends and holidays.

    • Examples: I have worked night shifts at a call center and early morning shifts at a bakery.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't get nervous be well dress up and say confidently what u are saying always thing u are the best no one can juge u bro just give ur interview in free mind set

Inbound Executive Interview Questions asked at other Companies

Q1. What is bpo? What do you know about voice processing?
View answer (1)
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jun 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Basic Introduction and your past experience and skills
Round 3 - Technical 

(1 Question)

  • Q1. How do you handle high rated customer and situational base question

Interview Preparation Tips

Interview preparation tips for other job seekers - Go on

I applied via Referral and was interviewed in Oct 2021. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. What are your salary expectations?
  • Q2. Share details of your previous job.
  • Q3. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be ur self tats all matters have some knowledge of bpo sector

Customer Care Associate Interview Questions asked at other Companies

Q1. What are the exterior emulsions has in asian paints?
View answer (20)

I applied via Naukri.com and was interviewed before Aug 2020. There were 5 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Tell me something about yourself
  • Ans. This an open ended question and trust me the ball can be in your court if your "about yourself" is impressive
  • Answered Anonymously
  • Q2. Your role in previous company
  • Ans. You need to speak about this in detail with a good example on how you dealt with irate customers and try to speak as much as you can on this topic which not only include the job description but also how you were important and suitable for that role
  • Answered Anonymously
  • Q3. Why did you leave your last job
  • Ans. Now this is something very important. Don't start complaining about your last job, or salary because it's you who joined the company knowing what they will pay you but yes you can always say that you are looking for a change to up skill yourself and implement what you have learnt there, so that you can grow as fast as the industry is growing
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident enough when you speak about yourself, your strength and weakness. Don't lie. In case you don't know something, feel free to accept it. You can question back the same politely to show you are keen to learn. Adhere to a neutral accent free of MTI. And the most important is VERSANT TEST you need to crack it! All the best.

Associate Technical Consultant Interview Questions asked at other Companies

Q1. Which one is better to store data, Excel or Relation Database System?
View answer (1)

Globiva interview questions for popular designations

 Customer Support Executive

 (7)

 Customer Care Executive

 (7)

 Associate

 (7)

 Customer Service Executive

 (6)

 Customer Service Associate

 (5)

 Process Associate

 (5)

 Sales Executive

 (4)

 Customer Support Associate

 (3)

Interview Questionnaire 

2 Questions

  • Q1. How to crack the sale
  • Ans. 

    To crack a sale, focus on building relationships, understanding customer needs, demonstrating value, and closing the deal.

    • Build strong relationships with customers to gain trust and loyalty

    • Understand the customer's needs and tailor your pitch to address their specific pain points

    • Demonstrate the value of your product or service by highlighting its unique features and benefits

    • Close the deal by overcoming objections and c...

  • Answered by AI
  • Q2. How to face the HR questions?
  • Ans. Be confident and reply accordingly without any hesitation.
  • Answered Anonymously

Sales Executive Interview Questions asked at other Companies

Q1. Do you know what is selling and how you can sell it?
View answer (51)

Get interview-ready with Top Globiva Interview Questions

Interview Questionnaire 

1 Question

  • Q1. How do manage the shrinkage
  • Ans. 

    Shrinkage can be managed by implementing effective inventory control measures and conducting regular audits.

    • Implementing strict inventory control measures to prevent theft and loss

    • Conducting regular audits to identify and address any discrepancies

    • Training employees on the importance of shrinkage management

    • Using technology such as CCTV cameras and electronic article surveillance (EAS) systems

    • Analyzing data to identify p...

  • Answered by AI

Team Lead Operations Interview Questions asked at other Companies

Q1. What was thr volume of shipment handled per day in previous designation ?
View answer (19)

Jobs at Globiva

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I applied via Naukri.com and was interviewed in May 2020. There were 5 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. 1. If you are experienced, They'll ask you regarding the projects that you have worked for.
  • Q2. 2. There would be some questions regarding the project which you would be working with the co.
  • Q3. 3. The operations manager would come in, and ask for some personal experience with the previous employer of yours.
  • Q4. 4. Client Round - The client would ask about the memorable experience in any project that you have worked for.
  • Q5. Amswer as per the experience.

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't get nervous. This is one of the cool co in the BPO zone to work for.

Try getting some assistance and test yourself for the versant round. I think that would be the most critical part of the interview.

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (36)

I applied via Naukri.com and was interviewed in Sep 2020. There were 5 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Intro
  • Q2. Why you are doing job?
  • Q3. Why are you interested in this profile
  • Q4. Why should I hire you

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

Telesales/Telemarketing Executive/Officer Interview Questions asked at other Companies

Q1. Why mechanical engineering?
View answer (1)

I applied via Naukri.com and was interviewed in Nov 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. 1. Tell us something about your self. 2. Where do see 5 years from now? 3. What are your goals in life? 4. What are you doing currently?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest with your answers.
Be confident. Confidence is the key.
Try maintain an eye contact with the interviewer. Greet the interviewer with a smile. They asked me about my past job experiences and why did I quit. What was my profile and analysed me whether I really have any idea about the job profiles. Being from a different academic background why I chose to work in a voice process. I have good communication skills and my confidence did it all. They said you're the perfect candidate for this role. We liked your confide.

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (36)

I applied via Referral and was interviewed before Aug 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. 1st gd round, ask to tell about women empowerment about 5mnts.

Interview Preparation Tips

Interview preparation tips for other job seekers - 2round-intro and some basic.
3rd round-why u want to join this company,and why i should hire you?
Some questions from ur academic background,if u r experienced then some questions from ex company like,how was ur experience,and what type of work u done...
What's the biggest challenge in ur previous,anything special u did in previous company...

Service Advisor Interview Questions asked at other Companies

Q1. How can you make estimate for damaged or accidental vehicle?
View answer (4)

Globiva Interview FAQs

How many rounds are there in Globiva interview for experienced candidates?
Globiva interview process for experienced candidates usually has 2-3 rounds. The most common rounds in the Globiva interview process for experienced candidates are HR, One-on-one Round and Resume Shortlist.
How to prepare for Globiva interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Globiva. The most common topics and skills that interviewers at Globiva expect are Communication Skills, Customer Service, bpo, Team Leading and Outbound Sales.
What are the top questions asked in Globiva interview for experienced candidates?

Some of the top questions asked at the Globiva interview for experienced candidates -

  1. What was your KRA, Throughput, FPA and how u calculate th...read more
  2. How to make a sale? Sell me a credit card or pen or bangle! These are some ques...read more
  3. Say some words on topic like mobile women empowerme...read more
How long is the Globiva interview process?

The duration of Globiva interview process can vary, but typically it takes about less than 2 weeks to complete.

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Globiva Interview Process for Experienced

based on 28 interviews

Interview experience

3.4
  
Average
View more

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Globiva Reviews and Ratings

based on 1.5k reviews

3.1/5

Rating in categories

3.0

Skill development

3.0

Work-life balance

2.9

Salary

2.9

Job security

3.0

Company culture

2.6

Promotions

2.9

Work satisfaction

Explore 1.5k Reviews and Ratings
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